Epson printers are great for home and office purposes but just like any other electronic device, they're also capable of showing errors. Sometimes the printer is not able to communicate with a laptop or PC, in that case, it shows an "offline error". So, people usually try to seek help from the internet and search for "why does my Epson printer say offline”. Most of the time they can't get the right solution for this problem. It doesn't matter if they're using Windows or Mac. If your Epson printer is also showing an offline error, you must continue reading this article.
For Windows
The main two reasons why your Epson printer is offline are a weak Wi-Fi connection and incorrect printer settings. If your Epson printer is showing an offline error in Windows 10, you can follow these steps.
Switch on the printer and your PC after making sure that all wires are connected well.
Press the "Windows" button and when the Start menu appears, click on the "Settings" gear.
When the new menu list appears, find the "Devices” option and open it.
From there, find the "Printers & scanners” option and open it.
You'll see the name of the printer being used and as you right on it, you'll see some options.
From the list of options, you'll see that the "Use Printer Offline" has been checked.
You just have to uncheck it and restart your computer.
For Mac
Just like you did in the previous method, you have to check the network connectivity status, cable connection, and device settings of your Mac before you look for the solution to why your Epson printer is going offline.
First of all, you have to open the main menu of your Mac and from there, open the "System Preferences".
As the menu list appears, look for the "Printers & Scanners" option and open it.
You'll see the name of your printer there, right-click on it and a menu box will appear on the screen.
From the list of options, choose "Reset Printing System" and wait for further instructions.
You'll be asked to fill in the username and security key to proceed further.
Confirm the details by clicking on the "OK" button below and wait.
You'll get a new list of available printers; press the "plus" button and wait for the "add a printer or scanner" option to appear.
You'll see your Epson printer there, connect it and check if it's printing now or not.
So, by following these steps, you can fix the "printer is offline" error whether you're using the Windows OS or iOS. If you still can't find the solution and are still wondering why your Epson printer keeps going offline, contact "Printer IT Help". It is a team of experts that will help you in getting rid of any technical or mechanical issues faced by printers.
