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We compare products from their published specs and features; the verdicts below are our independent editorial opinions.
If you want a headset built for softphone and unified-communications platforms like Skype for Business, choose EPOS Sennheiser Consumer Audio; if you need a wired headset that plugs straight into a desk phone's RJ9 or RJ11 handset port, choose EMAIKER Office Phone Headset. These two look similar at a glance — both are double-ear, wired, noise-cancelling office headsets with a boom mic — but they solve completely different problems. One is a USB computer headset. The other is a landline desk-phone headset. Picking the wrong one means it simply won't connect to your phone system, so the connector is the first thing to check, not the last.
• EPOS Sennheiser Consumer Audio — biggest strength: USB plug-and-play with active noise cancellation, a bendable boom arm, a dedicated in-line call control unit, and a 2-year warranty covering the headset and its batteries.
• EPOS Sennheiser Consumer Audio — biggest trade-off: It's a USB-only, wired headset. There's no RJ9 option, so it cannot plug into a traditional desk phone's handset jack.
• EMAIKER Office Phone Headset — biggest strength: Native RJ9 connectivity with a QD (quick-disconnect) cable and two included RJ9 adapters, so it can suit a wide range of IP and SIP desk phones from brands like Yealink, Snom, Grandstream and Sangoma.
• EMAIKER Office Phone Headset — biggest trade-off: No active noise cancellation and no call-control module, and its "touch" control method is limited to volume — so it's a simpler, more basic tool.
• Who each is for: EPOS for anyone who lives in softphone apps on a laptop; EMAIKER for anyone who spends the day on a physical desk phone.
The SC 60 USB ML is, first and last, a computer headset. It connects over USB, which means it's designed to sit between you and a softphone application rather than a physical phone. The spec sheet lists it as built with Skype for Business in mind, and the broader EPOS ecosystem is positioned around platforms like Microsoft Teams, RingCentral, Google Meet and Zoom — so if your workday happens inside a browser tab or a desktop calling app, this is the natural fit.
The practical details are where this headset earns its keep in an office. The ear pads are described as large and comfortable with acoustic foam, and the whole unit weighs just 3.74 ounces — light enough that a full day of calls won't feel like a workout. Noise control is listed as active noise cancellation, and there's a dedicated in-line call control unit, so mute and call handling live on the cable instead of buried in software. Deployment is plug-and-play: no drivers, no setup drama. The 2-year warranty — explicitly including batteries — is a genuine differentiator for a device you'll use every single day.
Who should skip it? Anyone whose calls run through a physical desk phone. There's no RJ9 jack here, and no adapter in the box to create one. If your office phone is a handset on a cord, this headset has nothing to plug into.
EMAIKER Office Phone Headset: Who It's For
The EMAIKER EMK810 is the mirror image. Its entire reason for existing is the RJ9 jack. That's the connector that fits the handset port on most traditional IP and SIP desk phones — the ones sitting on reception desks, in call centers and on the credenzas of anyone who still takes calls the old-fashioned way. The headset ships with a QD (quick-disconnect) cord plus two RJ9 adapters in the box, which broadens compatibility across phone brands including AVAYA, Cisco, Alcatel, Polycom, Panasonic, HTEK, Fanvil, Siemens, Nortel and Flyingvoice, alongside the Grandstream, Sangoma, Yealink and Snom models named up front.
The design is over-ear, double-sided, and built from ABS plastic, leather and stainless steel — a materials mix that signals a focus on durability and all-day wear rather than premium finishes. It's a hands-free tool: the pitch is that you can type or take notes while you talk instead of cradling a handset against your shoulder. Frequency response matches the EPOS at 20 Hz to 20,000 Hz with dynamic drivers, and impedance is 32 ohm, which is a lower-impedance load that desk-phone headset ports generally drive without trouble.
The microphone is noise-cancelling, which matters in a shared office or a call center floor where dozens of conversations overlap. Note the honest limitations, though. Noise control is listed as "None" in the spec sheet, which means there's no active noise cancellation — the noise-cancelling claim applies to the mic, not to what you hear. There's no call-control unit, so no mute button or answer/hang-up control on the cable. Volume control is present, but the control method is listed as touch, which is unusual for a wired desk headset and worth understanding before you buy. There's also no stated warranty in the data sheet, unlike the EPOS.
Who should skip it? Anyone taking calls on a laptop through Zoom, Teams or a softphone. The RJ9 plug won't fit a USB port, and while the included adapters broaden phone compatibility, they don't turn this into a computer headset.
• Best for softphone and UC apps (Skype for Business, Teams, Zoom, Google Meet) → EPOS Sennheiser Consumer Audio. USB plug-and-play, no adapters needed.
• Best for traditional desk phones (Yealink, Snom, Grandstream, Sangoma, Polycom, Cisco) → EMAIKER Office Phone Headset. The RJ9 jack and two bundled adapters are the whole point.
• Best for blocking out background noise while you listen → EPOS Sennheiser Consumer Audio. It's the only one of the two with active noise cancellation listed.
• Best for call handling at your fingertips → EPOS Sennheiser Consumer Audio. Dedicated in-line call control beats reaching for the phone.
• Best for headset weight → EPOS Sennheiser Consumer Audio. At 3.74 ounces, it's the lighter option on paper.
• Best for broadest phone-brand compatibility → EMAIKER Office Phone Headset. The QD cable plus two RJ9 adapters cover a long list of legacy and IP phone makers.
• Best for warranty peace of mind → EPOS Sennheiser Consumer Audio. A 2-year warranty including batteries is stated; EMAIKER publishes no equivalent.
• Best for a simple, no-frills desk-phone setup → EMAIKER Office Phone Headset. Less to configure, fewer moving parts.
In my opinion, the deciding factor here isn't sound quality or comfort — both are double-ear, wired, 20 Hz–20,000 Hz headsets with noise-cancelling mics, and they're more similar than different on paper. The deciding factor is the connector sitting at the end of the cable. If your calls live in a computer application, I'd buy the EPOS Sennheiser Consumer Audio SC 60 USB ML: the USB plug-and-play, active noise cancellation, in-line call control and 2-year warranty make it the more complete tool for that world. If your calls live on a physical desk phone, buy the EMAIKER Office Phone Headset, because the EPOS literally cannot connect. Check the current price on Amazon for whichever one matches your phone system.
FAQ
Not directly. Its connection is an RJ9 jack designed for desk phone handset ports. The two included RJ9 adapters broaden compatibility across phone brands, but they don't convert it into a USB computer headset.
They address noise differently. EPOS lists active noise cancellation plus a noise-cancelling mic. EMAIKER lists a noise-cancelling mic but noise control as "None," so it quiets your voice for the caller rather than blocking office noise from your ears.
Both are wired headsets with no batteries to manage, so running costs are minimal. Prices change, so check the current price on Amazon before deciding, and note the EMAIKER includes two RJ9 adapters while the EPOS is plug-and-play as shipped.
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