Students in EPISD have unique passwords. If a student believes someone has learned their password or that someone has logged into their account, it is important to update the password.
Option 1 : Student can reset their password independently.
Visit portal.episd.org.
Enter the username and press Go.
Select "forgot password"
Verify account with pictographs.
Create a new password.
Option 2 : Visit the bookroom clerk for support.
Option 3: Campus submits a PowerUp ticket for the student.
The student will need to know the 3 security pictographs they selected and use to log into school accounts to proceed with a password change.
When creating a new password, identifiable information will not be accepted. Using your name, phone number, address, or school ID number will not be permitted. Students in grades 6-12 will need to generate a password no shorter than 12 characters long. I must include a number, letter, and special character.
Students should not place their username, password, and pictographs on their school device for others to see. It is very important to memorize this information and keep the account safe.