Effective Date: 20 March 2026
App Name: ePathSoft
Developer/Company: PathSoft
Website: https://www.pathsoft.in/
Contact Email: info@pathsoft.in
PathSoft (“we”, “our”, “us”) provides the ePathSoft mobile application for pathology labs and authorized staff. This Privacy Policy explains how we collect, use, store, and protect information when you use the app.
Depending on your use of the app, we may collect and process:
Account information (such as username, role, and lab association)
Personal information (such as name, phone number, and email address)
Health-related information entered in the app (such as patient test details and report data)
Operational workflow information (such as sample collection status, approvals, and report actions)
Technical information (such as basic diagnostics and error information, where applicable)
We use information to:
Authenticate users and manage role-based access
Provide core app functionality (patient registration, sample workflow, results, approvals, and reports)
Maintain and support lab operations
Improve app reliability, security, and performance
Comply with applicable legal and regulatory obligations
We do not sell personal data.
We do not share user data with third-party advertisers.
Data may be processed by our backend infrastructure and limited service providers only as needed to operate and support the app, under appropriate security and confidentiality controls.
We use reasonable technical and organizational measures to protect data, including:
Encrypted transmission (HTTPS/TLS) for data in transit
Access controls for authorized users
Secure data handling practices for storage and processing
While we work to protect data, no system can guarantee absolute security.
We retain data only for as long as necessary for business operations, legal/regulatory compliance, and service delivery, or as required by the lab/organization using the app.
Users can request data correction or deletion through their organization administrator or by contacting us at info@pathsoft.in.
We review requests in accordance with applicable laws and operational requirements.
ePathSoft is intended for authorized healthcare/laboratory professionals and organizations. It is not designed for use by children.
The app may use third-party libraries/services necessary for app functionality (for example secure storage, document rendering, sharing, or diagnostics). These are used only to provide the app’s services.
We may update this Privacy Policy from time to time. Any updates will be posted at this URL with an updated effective date.
10.Account Deletion
Users can request deletion of their account and associated data by contacting us at:
Email: pathsoft09@gmail.com
Upon request, we will delete:
- Personal information (name, phone, email)
- Health records associated with the account
Data may be retained for legal or compliance purposes for a limited period.
For privacy-related questions, contact:
Company: PathSoft
Email: info@pathsoft.in
Website: https://www.pathsoft.in/