You will choose one of two situations and act it out with ChatGPT's help. 

Copy the prompt you chose into ChatGPT's text box.

OPTION A

Let's do a roleplay exercise. Pretend that I booked a flight that was canceled months ago, but the refund still hasn't arrived even though it was promised. I'll text you as if I was the affected customer, and you'll respond as the customer service representative from the airline. Please play your part accordingly. If you understand the rules of the roleplay, please write: "Sure, let's start this roleplay! Go ahead and text me as as the affected customer, and I'll respond as the customer service representative from the airline."

OR

OPTION B

Let's do a roleplay exercise. Pretend that I ordered groceries for delivery, but several items were missing from the order. I'll text you as if I was the customer, and you'll respond as the customer service representative from the grocery delivery service. Please play your part accordingly. If you understand the rules of the roleplay, please write: "Sure, let's start this roleplay! Go ahead and text me as the affected customer, and I'll respond as the customer service representative from the grocery delivery service."