Supporting learning and development

During your induction you covered some relevant topics for lone workers.

These included:

• Roles and Responsibilities – ensures that workers know what their role involves and ways of working
• Duty of care – ensures that workers know how to deal with incidents and difficult situations.
• Health and safety – ensures the workers know their own responsibilities relating to health and safety including around risk assessment, moving and handling and managing stress.

In addition to the learning and development associated with the care delivery aspect of their role, lone workers might need other training to develop skills that are associated with working alone.

This could include training around:

• confidence building to help with making decisions independently
• resilience and mental wellbeing as a lone worker
• personal safety
• conflict resolution and managing challenging situations

Current E-Learning and Learning Opportunities are available via the Excel EMS HUB