Responding to guest review

Here's a guide on how to handle guest reviews. This will help you answer guest reviews in a professional manner and addressing their concern. This not only bring back customers but let future customer you read the reviews and address the previous guest concerns.

Please response to ALL reviews (your brand, google, tripadvisors) even if it's bad one.

Go to https://chatgpt.com/ and sign up for an account.

First thing you want to do is update the memory of ChatGPT with your information, this will be included in EVERY request you ask it.

Start with the command: Update Memory:

After that, you can start requesting it to replied to guest review, start the command with WRITE HOTEL RESPONSE TO GUEST REVIEW....follow by copying and pasting what the guest said:

You can ask ChatGPT to add comments on reviews or avoid repeating the issues on the review, here's an example:

You can also use it to write to guest email response:

If a guest just leave a rating and no comment, you can ask CHATGPT to: WRITE A RESPONSE FOR HOTEL GUEST WHO LEFT 5 OUT OF 5 RATINGS WITH NO COMMENT.

OR WRITE A RESPONSE TO HOTEL GUEST WHO LEFT 1 OUT OF 5 STARS RATING WITHOUT ANY COMMENT.S

As always, proof read the response and make edit accordingly.

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