Privacy Policy for ElyamamaNet
This Privacy Policy applies to the mobile application “ElyamamaNet”, developed and published by “elyamama”.
We value your trust and are committed to protecting your privacy. This document explains how we collect, use, and safeguard your personal information when you use our app.
Information We Collect
We only collect the minimum information necessary to provide and manage our services, such as:
Your name and email address when creating an account.
Information related to your service requests (mobile credit top-ups, water/gas bill payments, and manual game top-ups).
We do not collect sensitive data such as payment card details or personal financial information inside the app.
How We Use Your Information
The information we collect is used to:
Create and manage user accounts.
Process and track user service requests.
Improve our app experience and service quality.
We do not sell, share, or rent your personal information to third parties.
Payments
All payments are handled manually and outside the app (offline).
The app does not include in-app purchases or direct payment processing features.
Data Security
We take reasonable steps to protect your personal information against unauthorized access, use, or disclosure.
Third-Party Services
Our app does not integrate with third-party SDKs or analytics tools that collect user data.
If we ever include such services in the future, this policy will be updated accordingly.
User Rights
You can contact us at any time to request deletion or modification of your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 elyamamanet@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page and take effect immediately upon posting.
Last updated: November 2025
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