This privacy policy applies to the DCHOUSE app  (hereby referred to as "Application") for mobile devices that was created by Xiamen Eco-sources Technology Co,Ltd. (hereby referred to as "Service Provider")  as a Free service. This service is intended for use "AS IS".

Information Collection and Use

1. Personal information we collect

This product is an intelligent terminal application software. When you use our products or services, we will collect the information you provide or generate, so that we can provide better services for you, optimize our services and protect the security of your account;

When you use the app, we collect your stored information, and when you register, we collect your cell phone number, which is used to retrieve your account and password for you when you forget your account or password. When you use the function of scanning QR code, we will obtain your camera information with your consent; the camera information is sensitive information, and refusal to provide this information will only result in your inability to use the function of scanning QR code provided by us, but will not affect your normal use of other services provided by the application;

In addition, in accordance with relevant laws and regulations and national standards, we may collect and use your relevant personal information without seeking your authorized consent in the following cases;

Directly related to national security, national defense security and other national interests; directly related to public safety, public health, public information and other major public interests;

Directly related to crime investigation, prosecution, trial and sentence enforcement;

For reasons of safeguarding your or another individual's life, property, reputation or other significant legal rights and interests but where it is difficult to obtain consent;

The personal information collected is disclosed by you to the public at your own discretion;

Where personal information is collected from legitimate publicly disclosed information, such as legitimate news reports, government information disclosure and other sources;

Necessary to sign for and perform the contract at your request;

Necessary to maintain the safe and stable operation of the product or service provided, such as detecting and disposing of malfunctions of the product or service; necessary to conduct legitimate news coverage;

When it is necessary to carry out statistical or academic research in the public interest, and when it provides the results of academic research or descriptions to the public, the personal information contained in the results is de-identified; other circumstances as stipulated by laws and regulations.

Please understand that the features and services we provide are constantly being updated and developed. If a feature or service is not described in the foregoing description and information is collected from you, we will separately explain the content, scope and purpose of information collection to you through page prompts, interactive processes, website announcements, etc. in order to obtain your consent.

2. Storage of information

2.1 The way and duration of information storage

We store your information by secure means, including local storage (e.g. data caching with App), databases and server logs. In general, we will only store your personal information when it is necessary to fulfill the purpose of the service or as required by law or regulation.

2.2 Geography of information storage

We do not currently transfer or store your personal information across borders. If we need to transfer or store your personal information across borders in the future, we will inform you of the purpose of the information, the recipient, the security measures and the security risks, and obtain your consent.

2.3 Notification when a product or service stops operation

When our products or services are discontinued, we will notify you by push notification, announcement, etc., and delete or anonymize your personal information within a reasonable period of time, except as otherwise provided by law or regulation.

3. Information Security

3.1 Security protection measures

We strive to provide security for users' information to prevent leakage, loss, improper use, unauthorized access and disclosure of information. We use multi-faceted security protection measures to ensure that the protection of users' personal information is at a reasonable level of security, including many aspects such as technical protection means, management system control, and security system protection. We have established management systems, processes and organizations dedicated to protect personal information.

For example, we strictly limit the personnel who access information, require them to comply with confidentiality obligations and conduct audits, and those who violate their obligations are punished in accordance with regulations. We also review this management system, process and organization to prevent unauthorized access, use or disclosure of user information by unauthorized persons. It's recommended to take full care to protect your personal information when using our products and services. We provide a variety of security features to assist you in keeping your personal information secure.

3.2 Security incident handling measures

In the event of a security incident such as leakage, destruction or loss of personal information, we will initiate an emergency response plan to prevent the security incident from expanding. After a security incident occurs, we will promptly inform you of the basic situation of the security incident, the handling measures and remedial measures we will take or have taken, and our suggestions for your response in the form of push notifications, emails, etc. If it is difficult to inform you individually, we will issue a warning by announcement.

4. How we use information

We use the information collected as described in this Privacy Policy in order to provide better service, in strict compliance with the laws and regulations and the agreements with our users.

4.1 Providing our services:

Used for customer service, security, fraud detection, storage and backup purposes in the provision of our services;

4.2 Providing advertisement

To better understand how you access and use our services, to try to improve our services and to respond to customer wishes and preferences, including language settings, location settings, personalized support and guidance, or to otherwise respond to you and other customers who use our services.

4.3 Help us develop new services and improve existing services

Evaluate the effectiveness of the advertising, other promotional and marketing activities relating to our services; certify or manage software upgrades; and involve you in surveys and other activities relating to our products and services;

5. Externally available

At present, we do not actively share or transfer your personal information to third parties. If there are other situations where your personal information is shared or transferred or you need us to share or transfer your personal information to a third party, we will obtain your express consent to such actions either directly or by confirming with the third party. We will not publicly disclose the personal information we collect, and if we must disclose it publicly, we will inform you of the purpose of the disclosure, the type of information to be disclosed and the sensitive information that may be involved,

and obtain your express consent. As our business continues to grow, we may engage in transactions such as mergers, acquisitions,and asset transfers, and we will inform you of the circumstances and continue to protect or require new controllers to continue to protectyour personal information in accordance with laws and regulations and standards no less stringent than those required by these Privacy Guidelines. In addition, in accordance with relevant laws and regulations and national standards, we may share, transfer, or publicly disclose personal information without your prior authorized consent in the following cases:

directly related to national security or national defense security; directly related to public safety, public health, or significant public interest; directly related to crime investigation, prosecution, trial, and judgment execution; for the purpose of safeguarding the life or property of the subject of personal information or other individual's life, property and other significant legitimate rights and interests when it is difficult to get the consent of the individual; the subject of personal information discloses personal information to the public on its own; personal information is collected from legitimate public disclosure, such as legitimate news reports, government information disclosure and other ways.

6. Your rights

When you are using this application, we may provide you with appropriate operation settings depending on the product, so that you can check, delete, correct or withdraw your relevant personal information. In addition, we have also built a way for reporting complaint, so your problems will be dealt with promptly.

7. Contact us

When you have other complaints, suggestions, issues related to personal information of minors or need to delete all access records, please contact us by email: it07a@eco-sources.com. We will review the issue as soon as possible and respond within fifteen days for verifying your user status. The name of the app is DCHOUSE and the developer is Xiamen Eco-sources Technology Co,Ltd.

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at it07a@eco-sources.com.