Planning a trip through Norway and wondering how to get the most out of your EasyJet experience? Whether you’re booking a flight, sorting a refund, or need help with a last-minute issue, knowing how to connect with the EasyJet Oslo Office can save you a lot of time and frustration.
Oslo is one of EasyJet’s key Scandinavian destinations, and the airline maintains a local presence to support passengers flying in and out of Oslo Airport Gardermoen (OSL). Here’s your complete guide to what the office offers, how to reach them, and tips for making your experience smooth.
The EasyJet Oslo Office is based at Oslo Airport Gardermoen (OSL), Norway’s main international airport, situated approximately 47 kilometers north of Oslo city center. The airport is well connected to the city via the Flytoget airport express train, making it easily accessible for both locals and international travelers.
EasyJet operates out of the main terminal at OSL, and the office address is Edvard Munchs veg, 2061 Gardermoen, Norway. If you need face-to-face assistance, the most reliable place to find EasyJet staff is at the check-in counters and customer service desks within the airport terminal.
Before heading to the airport, it’s always worth trying to sort things out remotely — it saves time and often gets you a faster resolution. EasyJet offers multiple ways to reach their support team, whether you prefer live chat, email, or social media. Most queries around bookings, changes, and refunds can be handled through their official website or mobile app without needing to speak to anyone in person.
For urgent, on-the-day travel issues, visiting the airport desk directly is still the most effective option. The staff at OSL are experienced in handling flight-day problems quickly and efficiently.
The Oslo office and airport team handle a wide range of passenger needs. Here’s a breakdown:
Booking new flights or modifying existing reservations
Upgrading to FLEXI or adding Speedy Boarding
Seat selection and family seating requests
Reporting lost, delayed, or damaged baggage
Adding extra baggage allowance to a booking
Oversize or special item queries (sports equipment, prams, etc.)
Assistance with online or app check-in issues
Printing boarding passes at the airport
Handling passengers who missed the online check-in window
Processing refund requests for cancelled flights
Filing EU261 compensation claims for delays or denied boarding
Voucher and credit queries
Requests for wheelchair access or mobility support
Travelling with medical equipment
Unaccompanied minor arrangements
Tips for Visiting the EasyJet Oslo Airport Desk
Walking up to an airport desk without a plan can lead to long waits. Use these tips to make the most of your visit:
Arrive early — Airport desks get busy, especially during peak travel hours (early mornings and evenings).
Have your booking reference ready — It’s the six-character code in your confirmation email.
Download the EasyJet app — Many issues (seat changes, boarding passes, flight status) can be resolved directly from your phone.
Know your rights — Under EU261/2004 (which still applies to EasyJet flights departing from Norway), you may be entitled to compensation for delays over 3 hours or cancellations.
Keep receipts — If a delay forces you to buy food or accommodation, keep all receipts for a potential expense claim.
EasyJet operates routes from Oslo to several popular European destinations including London Gatwick, London Luton, Bristol, and Geneva, among others.
Cabin bag (free): 45 x 36 x 20 cm — fits under the seat
Large cabin bag (paid): 56 x 45 x 25 cm — goes in the overhead locker
Hold luggage: Starts from 15kg; purchased separately during booking
Online check-in opens: 30 days before departure
Online check-in closes: 2 hours before departure
Airport bag drop closes: 40 minutes before departure
Missing these windows is one of the most common issues passengers face — set reminders well in advance.
The EasyJet Oslo Office is there when you need it — but the airline has also built a robust digital infrastructure that puts most solutions right in your hands. From managing bookings on the app to filing claims online, a lot can be handled without ever queuing at a desk.
That said, when things go sideways on travel day, knowing exactly where to go and who to call makes all the difference. Save the contact details, know your rights, and travel confidently.