EFFECTIVE DATE: October, 25
Easy VPN is committed to protecting your privacy. We want you to understand what information we collect, what we don’t collect, and how we collect, use, and store information. We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration.
Our guiding principle toward data collection is to collect only the minimal data required to operate a world-class VPN service at scale. We designed our systems to not have sensitive data about our customers; even when compelled, we cannot provide data that we do not possess.
This privacy policy will help you understand how Easy VPN Service. ("EasyVPN","we","our", or "us") collects, uses, and stores information.
With your permission, we collect anonymized analytics data used for network diagnostics. We use these data in our network operations tools to help optimize network speeds and to let us identify problems related to specific apps, VPN servers, or ISPs. The information we receive is fully anonymized and cannot be tied back to individual Easy VPN users (i.e., we do not store which user sent which data, and we do not store IP addresses).
If you opt in to share this information with Easy VPN, we will collect the following information:
Diagnostic information about if and how a VPN connection attempt failed.
Speed test data.
Crash reports, also without any personally identifiable information..
What is a cookie?
A cookie is a small text file used to store information about your visit to the Site. Cookies let Easy VPN optimize and improve the user experience of the Site by helping us deliver certain functionalities, such as website login and language settings. The cookies we use may vary over time as we continuously update and improve our Site.
Easy VPN’s cookies
The cookies set by Easy VPN enable us to set your language preference, attribute visitors to a marketing channel, and, once you log in, securely show you information that is specific to your account. The cookies contain a user identifier, but no directly personally identifying information such as your name or email address, and do not track any activity outside of Easy VPN’s domains.
Easy VPN collects Personal Information (i) upon a user’s creation of a User Account, (ii) upon logging into the Service, (iii) upon interactions with the Service, and (iv) upon uploading User Content to, or generating User Content on, the Service, and (v) when you communicate with Easy VPN through the Service. When you access our Service, we may place small data files on your computer or other device known as “cookies”. We use cookies to recognize you as a user of the Service. Cookies may remain on your device until you erase them or they expire. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of the Service. You should refer to the help sections of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling cookies.
Using of Personal Information to:
operate and improve the Service;
target offers to users;
administer the Service’s facilities for communications among and between users and the public in general;
evaluate eligibility of customers for certain offers, products or services;
evaluate the types of offers, products or services that may be of interest to users;
provide user support;
communicate with users regarding support, security, technical issues, commerce, marketing, and transactions;
facilitate marketing, advertising, surveys, contests, sweepstakes and promotions;
administer the Service, User Accounts and transactions with respect to User Accounts;
administer and carry out our obligations under contracts and to comply with the law.
We may collect non-personal identification information about Users whenever they interact with our service. Non-personal identification information may include (but not limited to) the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
We believe the security of your information is a serious issue and we are committed to protecting the information we receive from you. We use commercially reasonable security measures to protect against the loss, misuse and alteration of your information under our control. Notwithstanding such measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from the Service. We also are not responsible for the actions of any third parties that may receive any such information.
We may transfer your information to, or maintain it on, computers located outside of your country, in a location having laws that are less protective of your privacy.
We will retain Personal Information only as long as our business needs require. We will then destroy or render unreadable any such information upon disposal.
Easy VPN reserves the right to send you e-mail relating to your account and to the Service. You cannot opt-out of receiving such e-mails, and you agree to receive them.
This Privacy Policy applies only to the Service. It does not apply to sites that have linked or are redirected to or from the Service (“Third Party Sites”), regardless of whether or not such link or redirection is authorized by Easy VPN. Third Party Sites may have their own policies regarding privacy, or no policy at all. Easy VPN is not responsible for Third Party Sites and you use them at your own risk.
The Service may contain areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, review goods, services vendors, and submit media content. Such use is subject to our Terms of Service, and may be viewed by the public at large. Any information, including Personal Information, that you post there will be public, and therefore anyone who accesses such postings will have the ability to read, collect and further disseminate such information.
Easy VPN reserves the right to change this Privacy Policy. Such changes may be announced to you either by email or by the posting of the revised policy on the Service. You are responsible for reviewing both your own email and the Service to determine what is the then-current Privacy Policy.