Normally the refund request are processed by our technical support team. It is recommended to send a refund request to techsupport@easeus.com. Our support team will deal with your refund request within 24 hours.

Before running Partition Master, it is recommended to close all other software including the anti-virus ones, so that the operations in Partition Master can be executed smoothly.


If the software still detects that pending disk/partitions are being used by other programs, it will pop up a windows asking to unlock or end the process. A reboot is not required if you choose to end all the process per request.


If you really can not get this done, please boot the computer from the WinPE bootable disk and execute the tasks. For how to create the bootable media, please check here. Any additional questions, feel free to contact techsupport@easeus.com.


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Make sure you have done the following instructions:

1. Clone the disk using Migrate OS function.

2. The cloned disk is connected by SATA instead of USB when you try to boot from it.

3. The cloned disk is set as the first boot order in BIOS.

If you have done all of these, but the disk still refuses to boot, please describe the issue in detail, take one photo of the failed boot and send it to techsupport@easeus.com. We will further analyze it and get back to you as soon as possible.

To solve this issue, please take the system disk out and connect it to another healthy computer as a slave. Access the partition containing operating system on that disk, then locate and delete the file "EPMBatch.ept" under Windows folder. After that, please connect the system disk back and boot from it.


And we want to remind you that file is hidden by default. So, please open 'My Computer', then choose 'Tools\Folder Options', Turn to 'View' page, check on 'Show hidden files and folders', uncheck 'Hide protected operating system files(Recommended)'. Then click "OK".

Make sure the following points before creating the bootable media:

1. If you use a USB flash drive, it should be MBR, with a newly formatted FAT 32 partition.

2. If the creation on CD fails, please try a USB drive instead.

3. If you still have trouble creating the WinPE bootable media, please send the following information to techsupport@easeus.com and we will send you the correct ISO image file.

I have a Seagate Backup Plus HUB STEL8000200 8TB external drive (over USB), formatted as NTFS. I keep it connected to a Raspberry Pi and use it as storage for Plex and Nextcloud. The problem is that ntfs-3g is painfully slow and is the main reason why streaming or copying any data to and from the drive takes ages. Since there are only 3.5TB used, I had the brilliant idea of converting the drive to EXT4. I downloaded EaseUS Partition Master and told it to split the drive in two equal partitions and format the new one as EXT4. That was about 20 hours ago and it's only at 22%. It's not stuck, just painfully slow. Is this normal? I was thinking of stopping the process, copying the most important files to another drive and formatting the whole thing from scratch, but I'm worried that if I stop it I won't be able to access any data on the drive any more.

So you just shrinked one partition and created a new ext4 one in the free space? What sizes? Because you mention "converting" which would suggest converting an existing partition in place, and that would mean reading and rewriting the entire drive a little bit at a time which would indeed take ages.

Basically yes its normal, to shrink the partition it may have to move up to 3.5TB of files around the drive so its all in the right place for the new partition. This can take days as so much time is spent just moving the heads back and forth. It depends how spread out on the drive the files are.

Partition Master told me it hast to complete two steps: 1. reduce/resize the existing 8TB partition in two ~4TB partitions and 2. create and format the second partition as EXT4. I'm not converting a partition with files in place.

Copying the files to another drive and starting fresh would have been the simple solution. However, from my experience with partitioning and formatting drives in windows I thought this would be a quick process. That's why I connected the drive to my Windows PC and used Partition Master. I can't stop it now unless I simply pull the drive out. And if I do that I'm afraid I won't be able to access the old data any more.

Then what it's doing is basically defragmenting your drive. If you have 3.5TB and the partition is being shrinked to 4TB anything that was stored further than 4TB has to be moved into the remaining 500GB, the smaller the free space after resizing the more it's likely going to have to move.

Another outstanding feature offered by EaseUS Partition Master Pro is the ability to transfer or back up data from one partition to another. This is a great help if you want to back up information in case your disk fails for whatever reason. In addition, the program also offers you the option to delete data from an old partition in order to preserve your privacy.

Of course, EaseUS Partition Master Pro has various features intended to help you free up space on any installed disk. The program has tools specifically designed to extend, resize, or merge partitions with free space without needing to reboot your PC.

As Partition Magic alternative, EASEUS Partition Master Professional Edition is an ALL-IN-ONE partition solution and disk management utility. It allows you to extend partition, especially for system drive, settle low disk space problem, manage disk space easily on MBR and GUID partition table (GPT) disk under Windows 2000/XP/Vista/Windows 7 (both 32 bit and 64 bit). The most popular hard disk management functions are brought together with powerful data protection including: Partition Manager, Disk & Partition Copy Wizard and Partition Recovery Wizard. Moreover, you can create bootable CD/DVD in case of system boot failure.

What happens when you create a boot/rescue disk is you get to put literally put EASEUS PM on a disk. So whenever you put in the CD/DVD and reboot your computer you can use EASEUS PM from the disk (your BIOS must support booting from CD/DVD; the newer computers will be able to do this automatically but the older computers may need their settings changed in the BIOS) without ever booting into Windows. The advantage of this feature is if you are unable to boot into your Windows for any reason, you can still manage your partitions; for example you could resize your defunct Windows partition to make room for a different OS.

Now this does not mean EASEUS lied about the feature nor does it mean EASEUS PM sucks because technically speaking it is acceptable if an in-use partition is unable to changed without reboot. Rather, I just wanted to tell you my story on this because I want you to recognize you may not always be able to extend your NTFS partition without reboot. It will vary from time to time heavily depending on what programs you have running and how much of them you can close. In other words, being able to extend your NTFS partition is not really fully in the hands of EASEUS PM.

As Partition Magic alternative, EaseUS Partition Master Free Edition is a FREE ALL-IN-ONE partition solution and disk management utility. It allows you to extend partition (especially for system drive), manage disk space easily, settle low disk space problem on MBR and GUID partition table (GPT) disk.

EaseUS Partition Master Unlimited Edition is an ALL-IN-ONE partition solution and reliable PC & Server disk management toolkit, especially for large enterprise users. It allows unlimited usage within your company.

EaseUS Partition Master Unlimited covers all the features of EaseUS Partition Master Server Edition. It is an ALL-IN-ONE partition solution and the easiest and most convenient hard disk partition manager toolkit including Partition Manager, Disk & Partition Copy Wizard and Partition Recovery Wizard for Windows 2000/XP/Vista/Windows 7 SP1/Windows 8/Windows Server 2000/2003/Home Server/2008(R2 SP1 included)/2012 on MBR and GUID partition table (GPT) disk under Windows environment & built-in WinPE bootable disk. e24fc04721

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