DwellVault Support
Welcome to DwellVault support. We are here to help you get the most out of your home maintenance and property management experience.
Frequently Asked Questions
Q: What is DwellVault?
A: DwellVault is a home maintenance and property management app that helps you track maintenance tasks, manage property details, organize rooms and items, set reminders, and keep your home running smoothly. All data is stored locally on your device for maximum privacy.
Q: Is my data stored online?
A: No. DwellVault stores all your data locally on your device using encrypted local storage. We do not transmit, collect, or store your personal data on any external servers. Your information stays on your device.
Q: What happens to my data if I uninstall the app?
A: Since all data is stored locally on your device, uninstalling the app will permanently delete all your DwellVault data. We recommend using the export feature to back up your data before uninstalling.
Q: How do I export my data?
A: Go to Settings and tap "Export Data" to generate a report of your properties, rooms, items, and maintenance tasks. You can share this report via email or save it to your files.
Q: What is DwellVault Pro?
A: DwellVault Pro is our premium upgrade that unlocks unlimited properties, rooms, items, and maintenance tasks. It also removes all advertisements and provides access to advanced features like premium themes and enhanced export options.
Q: How do I upgrade to Pro?
A: Tap the "Upgrade to Pro" button in the app settings or on the premium screen. You can choose from a monthly subscription, annual subscription, or lifetime access.
Q: How do I restore my purchase?
A: If you previously purchased DwellVault Pro, go to Settings and tap "Restore Purchases." Your premium status will be restored if a valid purchase is found on your account.
Q: How do I cancel my subscription?
A: Subscriptions are managed through your device's app store:
Android: Open Google Play Store, tap your profile, then "Payments & subscriptions," then "Subscriptions," and find DwellVault to cancel.
- iOS: Open Settings, tap your name, then "Subscriptions," and find DwellVault to cancel.
Q: The app is not working properly. What should I do?
A: Try these troubleshooting steps:
Close and reopen the app
2. Restart your device
3. Ensure you have the latest version of the app installed
4. If the issue persists, contact us at the email below
Q: How do I report a bug or request a feature?
A: We appreciate your feedback! Please email us at the address below with a description of the bug or your feature suggestion. Include your device model and app version if possible.
Contact Us
For support inquiries, bug reports, or feedback, please contact us at:
Email: sainineeraj1234@gmail.com
We aim to respond to all inquiries within 48 hours.
Thank you for using DwellVault!