All trains are fully automated and driverless, and, together with stations, are air conditioned with platform edge doors. Architecture firm Aedas designed the metro's 45 stations, two depots and operational control centers.[4] The Al Ghurair Investment group were the metro's builders.[5]

Until 2016, the Dubai Metro was the world's longest driverless metro network with a route length of 75 kilometres (47 mi), as recognized by Guinness World Records in 2012.[13] The system was surpassed by the Vancouver SkyTrain in 2016 for the longest fully automated system in the world but regained the title in 2021 with the opening of Route 2020. However, its total route length have since been surpassed by the automated lines of the Singapore MRT. Nevertheless, the Red Line, at 52.1 kilometres (32.4 mi), remains the world's longest driverless single metro line.[14]


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Work officially commenced on the construction of the metro on 21 March 2006.[24] In February 2009, an RTA Rail Agency official stated the US$4.2 billion Dubai Metro project would be completed on schedule despite the global crisis.[25] However, only 10 out of 29 metro stations of the Red Line opened on 9 September 2009.[21]

Before launch, Dubai Municipality Public Transport Department expected the metro to provide transport for 12% of all trips in Dubai. After the first month of operation (on a limited network), the monthly total was 1,740,578 passengers, which equates to under 60,000 passengers/day.[36] After the opening of more stations in May 2010, ridership surged to 103,002 passengers/day and reached 130,000/day by the beginning of October 2010. When the Green Line opened on 9 September 2011, passengers on the Red Line was noted as 180,000/day. In 2013, passengers rose to 377,000/day, split 64% for the Red Line and 36% for the Green Line.[37] During the first half of 2015, RTA announced that 88,252,034 passengers have used the metro.[38] In August 2017, RTA announced that total ridership since 2009 had surpassed 1 billion total trips.

One issue for the new system was how to reliably and comfortably get riders to their final destination if it is not located near a metro station. The RTA has added "feeder bus routes" also known as Metro link buses. Seen in Blue and White. Which act as shuttle services to and from major locations in and around the station area. There are bus and taxi laybys constructed as well as drop off zones at each station for ease of passenger access.[43]

In 2018, the engineering firm Aurecon produced a study into a 7.5 km express metro line from Al Qiyadah station on the Green Line till Sharjah.[58] The line would cost AED 3 billion, and could reduce traffic congestion between the two cities by up to 30%.

All metro stations have elevators and contrasting tactile guidance path to guide the visually impaired. There are also dedicated spaces for wheelchair users on all the trains. Handicapped passengers, also known as 'people of determination' in the UAE, can ride with any RTA service for free with a special, personalized Nol Card.

Wi-Fi connectivity is available across all trains and stations and is provided by du which is in par with the Wi-Fi UAE program which provides Wi-Fi connectivity across major parts of UAE. Mobile phone coverage is available across the entire network of the metro. The metro itself has Wi-Fi connectivity inside for the commuters to access with two tiers of Internet access with the normal service being free whereas the premium service can be accessed by a nominal fee.[63]

On 1 November 2018, as part of the RTA's Public Transport Day, the longest diverse human chain of hand was formed in a Dubai metro train at Etisalat station.[74] The record was acknowledged by Guinness World Records. The chain was formed by people from 96 countries around the whole world. Previously this record was with Norway, where 75 nations made a diverse human chain.[74]

want to travel by metro from dubai terminal 1 to Dubai Internet city station . Do both the metro stations have lifts to carry luggage . We are a family of 3 and would be having 3 bags + 2 hand bags . Will it be possible to use lifts upto the respective platforms

Sorry for the late reply. You can take the Palm Monorail to Palm Gateway station and either walk/taxi to the nearest metro station (Internet City), or else get on the tram to the Marina and change to the metro there.

I wonder if anyone can help. I will be travelling to Dubai and staying in the palm with my daughter 11 years old. We are staying for 5 days and plan to travel around Dubai via metro. What is the best option for us?

Hi Vee, the metro does not go as far as the Palm so in order to connect with a metro station you will need to come off the palm and possibly take the tram to the metro station at the marina. If you are looking at ticket options then check out this page.

if i take dubai metro zone pass ( from zone 2 to zone 1) can you confirm zone 2 to zone 1 in rta bus also free , which means this zone pass can be used in both metro as well as buses, and can be used many times even in one day

Hi, I am a daily user of the metro station from UAE exchange, in your 2021 route map, it says that after UAE Exchange, AL KHAIL station is marked. Please check the station name !! I find no such station is there !!!.

So I found it rather refreshing to experience the recently constructed metro system in Dubai, United Arab Emirates. In fact, the Dubai Metro has something I had never encountered before, a first-class cabin. Or as the Dubai Roads and Transport Authority calls it, Gold Class.

Like first class on any train or airliner, Gold Class buys you extra room and amenities. However, it comes at a price. In this case, roughly double what someone would typically pay to ride in the metro's standard cabin.

Since Dubai's metro system is arranged into multiple zones, the cost of a ride can vary significantly. A ride on the metro in the standard Silver class within a zone could cost a little as 3 Dirhams or $0.81. On the other hand, a single ride Gold Class ticket valid to cross all zones costs as much as 19 Dirhams or $5.13.

I've been fortunate to have had the opportunity to travel around the world and experience many of the major metro/subway systems in operation today. In my opinion, Gold Class is simply the best experience I've ever had.

The Dubai metro has many features which cater to the visually impaired. For example, tactile floor paths guide these passengers from the station entrances to the platforms. There are clear audio announcements in English and Arabic.

Why are the Metro timings not connected with the shopping mall timings. I am retail sales staff. It is very difficult to pay taxi money when the metro is closed in the night. I have a very small salary.

Well the metro runs on electricity and the number of commuters beyond midnight is less or no more. So the train is stopped to cut costs and to also use that time for maintenance of the train to ensure effective movement during day.

Overnight parking is not allowed at the metro parking lots. Best to just take a taxi or bus to the station closest to you and take the metro the remainder of the way. It is also VERY expensive to park your car at the airport.

Ensure your husband does not stand with you or even cross through the Ladies Cabin. There is a stiff fine for any man doing so. Fines are levied on the spot at the metro station kiosk, and even an ordinary citizen can turn you in.

My number one tip when booking your hotel in Dubai would be to make sure your hotel is near a metro station. It is the best and safest way to travel around the city. You can get to almost all of the tourist attractions and best malls on the Dubai metro.

As a matter of fact, I supported your view for metro to start by 5am. This will go a long way in helping the people to reach their work places on time especially those that need to clock in by 6am. Also, it would be more appreciated if the train could start earlier on Fridays .

Ironically having resided in the UAE for 9 years, I have never found the right opportunity to use the public transportation, that is until last week! I had to pick up my car from the Traffic Department in Al Barsha, about 25km from the office, and my first thought was to search for a ride on Uber. After seeing the AED75 ($40) price tag, I thought of relying on Google Map to plot my way using the famed Dubai Metro. As it turned out, this would be my chance - the metro was to be 85% cheaper (one way fare cost AED10) and promised to bring me through the 13 stations to my destination in 32min!

Walking from my office in Garhoud near the airport to the nearest metro station took me about 15min. Arriving at the station, I was in awe at how futuristic and modern the station and trains are. Buying the ticket using the self-help touchscreen kiosks reminded me of those in Singapore, Bangkok and Tokyo. I chose the "Gold Class" ticket, which promised a better passenger experience, albeit at double the cost compared to the standard fare.

What I liked most about the metro was that I could simply enjoy the view and play with my mobile phone whilst doing away with navigating the notoriously busy Sheikh Zayed Road, even though I spent 25 more minutes compared to when I drive.

Much like how Singapore is trying to encourage its residents to go "car-light" and use more of its public transportation, I believe with the expanding metro system in Dubai and the standards it has achieved, the RTA and Dubai Metro would no doubt be a benchmark for the region to follow.

Would I give up a car to use the metro on a daily basis? Unlikely. But if my next home is next to a metro station, and now that I discovered how one is conveniently located next to my office, I would probably use it to commute to work (when it is not summer).

Alstom will provide and integrate the entire metro system that includes 50 metro trains, power supply, communication, automatic tariff control, roadworks, platform doors and a three-year guarantee throughout the system. In addition, it will improve the existing metro line by enhancing the power supply, communication systems and signalling on the track. The trains, capable of carrying up to 700 passengers each, will be 88 metres long and each vehicle will consist of five carriages. 2351a5e196

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