Owners of e-commerce stores are constantly searching for methods to improve the consumer experience. Businesses are becoming more innovative as a result of the customer's inability to touch and feel the goods. First, there was a product listing with all of the product's specifications. After that, photographs immediately improved. There's video now.
While a collection of photographs from various viewpoints is useful, a film may provide context. Customers can see someone using the product in action, which gives them a better grasp of how it works in the real world.
During their research, shoppers are increasingly turning to YouTube for reviews and testimonials, especially when the product they are contemplating is a large expenditure. Google announced in 2020 that it will integrate YouTube videos in its organic search results. You may drive traffic to your website by including video in search results when people are looking for product information online.
Videos may be utilized in a variety of ways in marketing campaigns. If a consumer is viewing a product on your website, for example, you may retarget them on Facebook by playing a video of a customer testimonial for that product directly in their feed.
You may also utilize videos in your Facebook advertisements and email marketing. Consider what would happen if a consumer was about to complete a purchase on your website, but decided to abandon it at the last minute. You may set up automatic mailings with video testimonials from previous customers detailing how your product transformed their lives.
It's really straightforward if you sell your own stuff. You may make movies teaching how to use the product, offer some to influencers who will evaluate it on social media, or even make films on how to get the most out of your product.
If you're an online reseller, you might not have the items in stock, so you'll have to become creative. You may reach out to previous customers and request a video testimonial. You may also travel to your supplier's facilities and make a walkthrough-style film showing the behind-the-scenes of how the product is manufactured; this is a wonderful example of credibility.
The next step is to submit those videos on YouTube and demonstrate how to get to your website. You may include a link in the description and then use the videos into your marketing strategy. You may place the films on the sites where they are most likely to have an impact. Even a few films may improve the shopper experience, get more traffic from Google and YouTube, and enhance your conversion rate from existing customers.
Adding new and imaginative films on a regular basis will allow the impacts to build over time. This strategy will provide you a competitive advantage over your competitors and increase your market share in your industry. Video testimonial requests can even become a regular that you can automate. Set up an email campaign to send to consumers 30, 60, or 90 days after delivery, depending on how long the consumer needs to use it before providing a testimonial.
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