At DromKart, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the DromKart mobile application ("the App"). By using the App, you consent to the practices described in this Privacy Policy.
Information We Collect:
a. Personal Information: When you sign up for an account or use our services, we may collect personal information, including your name, email address, phone number, and payment information.
b. Location Information: We collect your precise location data when you use the App, including GPS data from your device, to provide transportation or delivery services and to enhance your experience.
c. Usage Information: We collect information about how you interact with the App, including your use of features, preferences, and settings.
d. Device Information: We collect device-specific information, such as your device type, operating system, and unique device identifiers.
How We Use Your Information:
a. Provide and Improve Services: We use your information to provide and enhance our services, including processing transactions, verifying your identity, and optimizing the App's functionality.
b. Communicate with You: We may send you notifications, updates, and promotional messages. You can opt out of promotional communications in your account settings.
c. Safety and Security: We use your information to ensure the safety and security of our services and users. This includes verifying accounts, monitoring suspicious activities, and facilitating support and emergency assistance.
d. Legal Compliance: We may use your information to comply with legal obligations and resolve disputes.
Sharing of Information:
a. Service Providers: We may share your information with third-party service providers who help us with various aspects of our business, such as payment processing, customer support, and data analytics.
b. Public Safety: We may share your information with law enforcement, regulatory authorities, or other parties for safety, security, or legal reasons.
c. Affiliates: We may share your information with our affiliates for business purposes, including improving our services and marketing.
d. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You can request the deletion of your account and data by contacting us at [insert contact email].
Security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Choices:
a. Account Information: You can review and update your account information at any time through the App.
b. Location Information: You can enable or disable location services through your device settings. However, certain features of the App may not function properly without location data.
Children's Privacy:
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice within the App.
Contact Us:
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@dromkart.com.
By using the DromKart App, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.