DriverAdda (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).
By using DriverAdda, you agree to the collection and use of information in accordance with this policy.
We collect the following personal information when you register and use our App:
Name: Full name provided during signup
Email Address: For account creation and communication
Phone Number: For verification and WhatsApp communication
City: Location information for service matching
Car Type: Vehicle information for driver categorization
Driving License: Photo submitted via WhatsApp for account verification
Account Activation Details: Activation status verified through documents
Device Information: Device type, operating system, and unique device identifiers
Usage Data: App usage patterns, features accessed, and interaction timestamps
Firebase Analytics: Usage statistics and crash reports (anonymized)
We use WhatsApp for:
Account verification (driving license submission)
Account activation requests (verifying documents)
Customer support communications
We use the collected information for:
Account Management: Creating and maintaining user accounts
Verification: Confirming driver legitimacy through document verification
Service Provision: Connecting drivers with passengers
Account Activation Management: Processing 30-day account activations
Communication: Sending important updates and support responses
App Improvement: Analyzing usage patterns to enhance functionality
Security: Preventing fraud and ensuring platform safety
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
Service Providers: With Firebase (Google) for authentication and data storage
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or asset sale
With Your Consent: When you explicitly agree to share information
We implement appropriate security measures to protect your personal information:
Encryption: Data transmitted using SSL/TLS encryption
Firebase Security: Google’s enterprise-grade security infrastructure
Access Controls: Limited access to personal data within our team
Regular Audits: Periodic security assessments and updates
However, no method of transmission over the Internet is 100% secure.
We retain your personal information for:
Account Data: As long as your account is active
Verification Documents: For compliance and dispute resolution purposes
Usage Data: Anonymized for up to 2 years for analytics
You can request deletion of your account and associated data at any time.
Under applicable data protection laws, you have the right to:
Access: Request a copy of your personal data
Correction: Update inaccurate or incomplete information
Deletion: Request removal of your personal data
Portability: Receive your data in a structured format
Withdraw Consent: Opt out of non-essential data processing
Our App may use cookies and similar technologies for:
Session management
Analytics and performance monitoring
Crash reporting
You can control cookie settings through your device settings.
We integrate with:
Firebase: For authentication, database, and analytics
WhatsApp: For verification and support communications
Google Services: For app distribution and updates
Each third-party service has its own privacy policy.
Your data may be stored on servers located outside India. We ensure appropriate safeguards are in place for such transfers.
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date at the top of this page.
If you have any questions about this Privacy Policy, please contact us:
DriverAdda Support
📧 Email: driveradda20@gmail.com
📞 Phone/WhatsApp: +91 7984417149
📍 Address: Vadodara, Gujarat, India
By using DriverAdda, you acknowledge that you have read and understood this Privacy Policy.