I need to help with set up the Zebra in SAP environment.. We had Zebra Z6M (200dpi) and all was good, but now our company did zebra refresh and bought Zebra ZT420 (300dpi). Once this changed, we are facing problems with printing from SAP. The thing is, all is working, but we need to fit the text on the label. As you can see the attached picture, on the left is Z6M (200dpi), middle is ZT420 (300dpi) same driver in SAP, the right one is changed device type of Zebra, so once we use 300 dpi printing model, label is not good.

I am quite sure, I need to use driver LZEB3 for 300 dpi printing model but should we change smart forms or something? What to do to get proper label?

We are facing this problem over a month or two..


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thank you for some point at this! I tried to contact reseller for making change in printhead to EEPROM.

I think this is the main problem..Because resolution is bigger, label is smaller. I cant set up any change in web management.. and we dont want use printhead converter..So I will wait for answer.. we of course tried Zebra ZT420 (200dpi) and this fixed everything but we bought many ZT420 300dpi models and we cant give them back. It too late. Any other help will be much appreciate.

You should be able to get the printers to print at 200 DPI by changing the settings in the configuration menu of the printer. You cannot go up without swapping printer heads but you can go down with a simple configuration setting.

Based on the printer DPI, it is expected that the output will change. In printing, if there is an option to change DPI from 300 to 200, then do so. Or need to the update the form again since zebra barcode needs trial and error in output. 152ee80cbc

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