I heard a voice when I was eight years old and it brought me to tears. Fortunately, it wasn't angry parents or my third grade teacher. Nor was it a strange voice from within or beyond. It was the voice of a fellow student as he sang "Without a Song."
Since that moment, I've been acutely aware of and fascinated by our voices. I've come to see and hear that many of us are unaware of how important our voices can be in our personal relationships and work lives. Does voice play a role in whom we choose as a mate? Do we form opinions of others based on the sound of their voices? Do we sound like our parents? And how many different voices/tones do we possess for the myriad of situations we face in our daily lives? Performance artist Laurie Anderson claims that we can have as many as 50 different shades of voice! Think about how we sound when we're mad, sad, glad... when we're trying to sound loving, professional, convincing, seductive, persuasive, or authoritarian.
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The voice also has a rich and diverse history. including the frightening and incredulous responses it inspired with the invention of the telephone and the first recorded music and recorded speech. And it continues to fascinate and resonate today in our daily lives, even sometimes in unprecedented ways, like GPS systems and telephone concierges.
And we rarely, if ever, think about the health of this incredible tool, nor do we consider how the voice ages. What happens if we lose it? What's the future of vocal fold harvesting for people who have never spoken?
So, I've decided to explore the human voice in ways that have never been seen or heard together in the same place! Be prepared to be entertained, informed, amazed and taken to places you've probably never been before! It's all the many sounds of Voice Messages!
Prefer to be contacted via email? Make that clear in your voice memo so that listeners reach out to you through your email instead. This particular voicemail script makes email even more desirable by implying that it's a faster mode of communication.
Receiving constant calls on behalf of another person, or for routine inquiries, can be a huge time0waster. With this voicemail script, you can provide alternatives to the caller, especially if you get calls for a common reason that you're not responsible for.
This short voicemail script is particularly apt for salespeople who are often on calls. But you can use it if you're a higher-level employee who's often in and out of meetings, and if you often miss calls for that reason.
If you'd like your voicemail entries to be a little more specific, you can request for the caller to mention the reason for their call. This is a great way to ensure you know why (or even if you should) reach back out to them. You can also use this example as a personal voicemail greeting by removing the "at [company]."
Another classic voicemail script, but this time, it's more device-agnostic. All it says is that you're busy at the moment, and asks the caller for their contact information and their message. Simple and easy.
This simple voicemail message is a good fit for most businesses. Whether you're a local shop or an enterprise company, this script will courteously take messages if one of your employees didn't pick up the phone.
If many customers are calling your customer service department, it's possible you might miss a few calls. (This is specially likely if you don't have a call center or call center software.) This voicemail script is ideal for catching the few customers who might miss your team.
You can get ahead of frequently asked questions, such as those about your business hours and website, by including that information in your voicemail greeting, like in the example above. This script also provides an alternative mode of communication for your team.
Like the previous example, this voicemail greeting gives the listener several pieces of information that are often requested from your team. That not only saves you time, but also makes for a more comfortable and seamless experience for your callers.
I love this sales team voicemail script for two reasons: It once again repeats the company's value proposition, and it implies the team is busy with other clients, signaling that the product is coveted.
Recommended for Millennials and older Gen Zs, this voicemail script references one of the most beloved young adult series of all time. Plus, you're bound to get some interesting answers from your callers. I wouldn't recommend this one if you primarily interact with older and younger generations who may not understand this reference.
If you'd like to inject a bit of humor into your vacation voicemail message, you can customize the example above for that purpose. Share your adventures with the listener, and be sure to include your return date.
This vacation voicemail message hits all the right notes: It introduces you, states your vacation dates, and provides an alternate point of contact (with two ways of reaching out!). Simple, easy, and polite.
This friendly office-wide voicemail script not only informs your listeners when you plan to return, but also includes space for a holiday-specific prompt. A voicemail greeting can feel impersonal, but this one fosters some connection.
Want to keep it brief? This individual voicemail greening can be used for either the front-desk representative at your company, or for your work phone. I specially like the sign-off, which wishes the listener a happy holiday.
A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone. The term is also used more broadly to denote any system of conveying stored telecommunications voice messages, including using an answering machine. *98 vertical service code subscription is available to most individual and small business landline subscribers (in the US).
Voicemail systems are designed to convey a caller's recorded audio message to a recipient. To do so they contain a user interface to select, play, and manage messages; a delivery method to either play or otherwise deliver the message; and a notification ability to inform the user of a waiting message. Most systems use phone networks, either cellular- or landline-based, as the conduit for all of these functions. Some systems may use multiple telecommunications methods, permitting recipients and callers to retrieve or leave messages through multiple methods such as PCs, PDA, cell phones, or smartphones.
Simple voicemail systems function as a remote answering machine using touch-tones as the user interface. More complicated systems may use other input devices such as voice or a computer interface. Simpler voicemail systems may play the audio message through the phone, while more advanced systems may have alternative delivery methods, including email or text message delivery, message transfer and forwarding options, and multiple mailboxes.
Almost all modern voicemail systems use digital storage and are typically stored on computer data storage. Notification methods also vary based on the voicemail system. Simple systems may not provide active notification at all, instead requiring the recipient to check with the system, while others may provide an indication that messages are waiting.
More advanced systems may be integrated with a company's PABX, with a call center ACD for automatic call distribution; with mobile or paging terminals for message alert; and computer systems/data bases for delivering information or processing orders. Interactive voice response (IVR) systems may use digital information stored in a corporate data base to select pre-recorded words and phrases stored in a voicemail vocabulary to form sentences that are delivered to the caller.
The term Voicemail was coined by Televoice International (later Voicemail International, or VMI) for their introduction of the first US-wide Voicemail service in 1980. Although VMI trademarked the term, it eventually became a generic term for automated voice services employing a telephone. Voicemail popularity continues today with Internet telephone services such as Skype, Google Voice and ATT that integrate voice, voicemail and text services for tablets and smartphones.
Voicemail systems were developed in the late 1970s by Voice Message Exchange (VMX). They became popular in the early 1980s when they were made available on PC-based boards.[1] In September 2012 a report from USA Today and Vonage claimed that voicemail was in decline. The report said that the number of voicemail messages declined eight percent compared to 2011.[2][3]
While it was an improvement over basic multi-line systems, the message center had many disadvantages. Many calls would come in simultaneously at peak periods, such as lunch time, and operators were often busy. This left message attendants with little time to take each message accurately. Often, they were not familiar with employees' names and "buzzwords" and how to spell or pronounce them. Messages were scribbled on pink slips and distributed by the internal mail system and messages, often arrived at people's desks after lengthy delays, contained little content other than the caller's name and number, and were often inaccurate, with misspelled names and wrong phone numbers.
The first public records describing voice recording were reported in a New York newspaper and the Scientific American in November 1877. Thomas A. Edison had announced the invention of his "phonograph" saying "the object was to record telephone messages and transmit them again by telephone." Edison applied for a US patent in December 1877 and shortly thereafter demonstrated the machine to publishers, the US Congress and President Rutherford B. Hayes, recording and playing "Mary had a little lamb..." and "there was a little girl who had a little curl... " and other ditties popular at the time. In an article outlining his own ideas of the future usefulness of his machine Edison's list began with "Letter writing, and all kinds of dictation without the aid of a stenographer." In other words, "voice messages" or "Voice-mail". By 1914, Edison's phonograph business included a dictating machine (the Ediphone) and the "Telescribe", a machine combining the phonograph and the telephone, which recorded both sides of telephone conversations.[4] 2351a5e196
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