Download The Amaysim App [UPDATED]

amaysim caters to all device types by offering Standard, Micro and Nano SIMs. If you purchase your SIM card online, you'll receive a 3-in-1 SIM so you can punch out the Standard, Micro or Nano SIM your device requires.

If you're transferring your amaysim number to a different Aussie telco, simply contact them to arrange the transfer. Your new provider will then touch base with us to organise the transfer and cancellation of your amaysim service.

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If you're not transferring your amaysim number, just contact us on Live Chat (or via email if out of hours). Just a heads up that you would lose your amaysim mobile number, along with any unused amaysim credit and/or data and any saved voicemails. If you want to use amaysim again in the future, you'd simply need to buy a new SIM.

1.4 The latest versions of all documents that comprise the Standard Form of Agreement, including these Special Conditions and Service Description, are available for download on our website www.amaysim.com.au.

2.1.1. The amaysim UNLIMITED Mobile Plans are available to individual customers only (not companies or businesses), who use their mobile phone for personal use only. If we determine that you are using any of the UNLIMITED Mobile Plans other than for personal use or if we determine that you are using an UNLIMITED Mobile Plan in a way that does or may, in our opinion, adversely affect the network, we reserve the right (at our option) to transfer you to the amaysim As You Go Plan, or to immediately suspend or cancel your access to the Service.

2.1.2. Subject to any applicable eligibility criteria and our discretion, the UNLIMITED Mobile Plans are available to both new and existing amaysim customers. New customers may only purchase the UNLIMITED Mobile Plans using the Pre-paid payment option. Existing Post-paid amaysim customers may continue to purchase Unlimited Mobile Plans under the Post-paid payment option.

2.2.1. If you choose an UNLIMITED Mobile Plan, we will provide the most popular parts of the amaysim Service to you for a set fee, without additional charge. We explain what these included most popular parts are in the section titled "What do I get with the UNLIMITED Mobile Plans?" below.

2.4.2. If you use any Excluded Services, you will be charged for those Excluded Services at the rates specified in the Price Table at the same rates as for the amaysim As You Go Plan. The amaysim Price Table is available for download via:

3.3.4. If your UNLIMITED Mobile Plan is not renewed it will be cancelled. If your UNLIMITED Mobile Plan is cancelled for any reason you will be receiving the amaysim Service under the conditions of the amaysim As You Go Plan. You are free to choose and activate an UNLIMITED Mobile Plan again as set out in clauses 3.1. and 3.2.

3.3.5. Some pre-paid amaysim UNLIMITED Mobile Plans will default to a talk and text only status if not renewed. If this applies, this will be set out in the Critical Information Summary. While in a talk and text only status, you may continue to use voice and SMS services at the As You Go rate specified in the amaysim Price Table, but data and international services will not be available. While in a talk and text only status, you may elect to purchase another amaysim mobile Plan or pay to renew your chosen Plan.

3.4.3. You may elect to renew your inclusions early by repurchasing the same amaysim UNLIMITED Mobile Plan at any time. If you repurchase the same UNLIMITED Mobile Plan before expiry, your current plan will be cancelled, and you will forfeit all existing plan inclusions in accordance with section 3.5.1 of this agreement.

3.5.3. amaysim reserves the right to limit the availability of, or withdraw UNLIMITED Mobile Plans at any time, provided that the limitation or withdrawal (product completely ceases to exist) will not become effective until the end of any Plan period (specified in the Critical Information Summary document associated with your chosen Plan) for which you have already paid, and subject to the Fair Go Policy clause 6.

amaysim acknowledges the Traditional Custodians of Country throughout Australia and recognises their unbroken connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

Amaysim (branded as amaysim) is an Australian provider of mobile phone plans. Amaysim operates as a Mobile Virtual Network Operator on the Optus mobile network,[1] and specialises in offering a range of SIM-only mobile plans.

Mobile virtual network operator amaysim wanted to optimize its cloud architecture and compute costs after completing its migration to Amazon Web Services (AWS) in 2017. Originally, the company lifted and shifted all its infrastructure to Amazon Elastic Compute Cloud (Amazon EC2), which provides secure, resizable compute capacity in the cloud.

Based in Australia, amaysim has provided no-commitment mobile phone plans to over 1.2 million customers since 2010. The company prides itself on its customer-centric approach, and in 2021, it received the Mobile Provider of the Year award from WhistleOut.

When the company was first established, amaysim was leasing on-premises data centers in Sydney and Brisbane for its compute infrastructure. However, the company had difficulties scaling to meet demand as it attracted more business. In 2014, amaysim and some of its partners faced significant scaling and operational challenges, which prompted the company to begin the migration of its infrastructure to AWS.

The company plans to continue innovating and optimizing compute costs. Currently, amaysim is exploring the possibility of using Fargate Spot Pricing for Amazon ECS, which lets customers run interruption-tolerant Amazon ECS tasks on spare capacity at up to a 70 percent discount off the regular AWS Fargate price.

amaysim is a leading Australian online-led Mobile Services Provider (MSP) that has grown from a startup to the fourth largest independent MSP in Australia by number of subscribers. The company sought a solution to empower non-technical business users of all skill levels to make data-driven decisions in real-time. Today at amaysim, business leaders and users have regular meetings to look at sales trends, renewal rates, port outs and other key metrics that drive the business. Using Tableau, amaysim was able to visualise critical business data to support senior decision making, improve workforce productivity and reduce time to insight.

I am with amaysim and it looks like they have international roaming packs and it works in UK. Has anyone had an experience of this and being able to receive SMS messages whilst in the UK on their Aussie/amaysim number.

I've gone overseas to UK with amaysim before and it hasn't worked - but perhaps I just didn't update my roaming settings! I want to triple-check before I leave! Rather than find out the hard way in the UK.

To be able to do that, I am part of both the amaysim Engineering Management Team (which in turn is part of the Extended Technology Leadership Team, known as TELT) and amaysim Philippines Senior Management Team (known as aP SMT).

amaysim may be a non-IT business, but we are ahead of the market when it comes to adoption of the latest trends and best practices in the IT Industry. We keep an open mind when it comes to review and adoption of new technologies. For example, we practice DevOps and CI/CD, and we were early adopters of microservices, serverless, and the cloud. We were also the first to use Amazon Connect to support our customers.

Zuora Central and Zuora CPQ offer amaysim the necessary agility to bring its product quickly to market and experiment with pricing and packaging. And Zuora Collect helps improve collections and decrease churn.

amaysim insisted on having no contract; the challenge to itself was to keep the customer so happy that the customer would not want to leave. In this way they were able to disrupt the Australian mobile phone market to become a successful provider of mobile services.

With over a million mobile subscribers and, with energy subscriber numbers increasing, amaysim is on a fast growth trajectory. But its legacy, complex, siloed technology infrastructure restricted its ability to launch new products and impeded its ability to grow. It needed a single billing platform that could scale, support go-to-market launches, and improve the customer experience.

With Zuora CPQ, amaysim can offer attractive pricing and packaging in an easy-to-understand structure for customers which helps build a better customer experience and stronger customer relationships.

Amaysim offers award-winning products in the mobile and energy space. They aim to make these products simple and cost-effective for every Australian. Their challenge lies in attracting and understanding their customers in a highly competitive market. Amaysim was looking to identify prospective customers who are in-market for mobile or energy products, reach them effectively, and ultimately convert them to amaysim customers.

Weekly and monthly audience insights provided amaysim with a live lens into their customer behaviour online. They reported these learnings back to the business to help them better understand their current customers. A live audience understanding informed offers, creative messaging, and other critical business metrics.

Using the largest live audience dataset across the open internet, Quantcast has delivered both new customers and audience insights to amaysim. The conversion rates from new traffic were significantly higher: Quantcast prospecting converted consumers 3.3x more than the average site.

amaysim Australia Limited is a locally-owned company currently under external administration, delisted from the ASX in 2021 following a succesful takeover bid from WAM Capital Limited (ASX: WAM). Prior to this, Optus purchased their mobile business and brand, while AGL Energy purchased Amaysim's energy division in 2020. ff782bc1db