"Bank of America" is the marketing name for the global banking and global markets business of Bank of America Corporation. Lending, derivatives, and other commercial banking activities are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Securities, strategic advisory, and other investment banking activities are performed globally by investment banking affiliates of Bank of America Corporation ("Investment Banking Affiliates"), including, in the United States, BofA Securities, Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated, and Merrill Lynch Professional Clearing Corp., all of which are registered broker-dealers and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA.

 

 Company goals are aspirational and not guarantees or promises that all goals will be met. Statistics and metrics included in our ESG documents are estimates and may be based on assumptions or developing standards.


If you're paying your bill from an account at another financial institution, select the Manage Pay To/Pay From Accounts link from the Bill Pay menu, then select the Add Pay From Account button and follow the instructions (you'll need your bank's 9-digit routing number and your account number in order to set up the Pay From account).


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If you pay your Bank of America credit card account from a Bank of America checking or savings account, any funds transferred as a payment to the credit card account before 11:59 p.m. ET, including weekends and holidays, will be credited on the date the payment is made. However, updates to account balances and funds availability may take up to 2 bank business days.

If you pay your Bank of America credit card from a checking or savings account with another financial institution, your payment will be requested as an electronic transfer within 24 hours from the time you submit it online. A debit will appear on your checking account and on your credit card statement online within 2 business days.

On our website

Log in to Online Banking and navigate to your credit card Account details page, then select the Statements & Documents tab. You'll have access to your credit card statements and also be able to request paper statements.

On your mobile device

Log in to the Mobile Banking app and select your credit card account, then select the Statements & Documents link in the Account Management section. After selecting a statement (and depending on the specific apps and settings on your phone), you can download, print and email your statement.

Yes, your statements with check images are available online: You can view, print and download up to 36 months of your statements at any time. When you go paperless with our online statements service, we provide check images as part of your statement at no charge and you receive your statements online instead of in the mail.

To view your statements online in PDF format, we recommend using Adobe Reader version 6.0 or higher (download Adobe Reader). If you're having trouble downloading your statements, we recommend trying a different browser (view our list of supported browsers).

Credit card, checking and savings statements become available in Mobile and Online Banking on approximately the same date each month, depending on your statement closing date, though may vary by a day or two because of how many days are in a month (for example 28 in February vs. 31 in March) or U.S. bank holidays. Automobile and recreational vehicle loan statements become available 20 days prior to your payment due date.


The availability of mortgage and home equity statements can vary. For more information, please contact customer service.

For eligible accounts, Bank of America makes it possible for you to stop (or resume) receiving paper statements in the mail. Paperless statements allow you to avoid messy filing and conserve our natural resources. When you receive paperless statements, you get all the same information that you get today in your paper statements (promotional materials will not be included).

To change your paper statement delivery preferences, sign into Online Banking, select Profile & Settings then Paperless settings. If you choose to stop delivery of paper statements, we'll send you an email every month reminding you that your statement is available for viewing online. You can always resume delivery of your paper statements at a later date by going to Profile & Settings within Online Banking and selecting the Paperless settings link.

To make balancing your account easier, we have a step-by-step worksheet available to you. The printable worksheet allows you to enter recent transaction activity and compare your account balance with the current statement. Download the Balance Your Account worksheet (PDF, requires download Adobe Reader

If you are an Online Banking customer, you can sign into Online Banking, and select Statements & Documents under the Accounts tab. Then select the Request statements tab. Electronic statements are available 24-36 hours after your request, and are accessible for 7 days. You'll receive an email with a link to your statements when they're available.

You can order a paper statement copy beyond what is available online. We keep copies of your statements for 7 years. If you are an Online Banking customer, you can sign into Online Banking, and select Statements & Documents under the Accounts tab, then go to the Request statements tab and select Order a paper statement copy. Paper statements will be mailed 7 to 10 business days after you submit your request.

If you currently receive paper statements, you can avoid the fee by switching to our Check Safekeeping service. Contact your customer service representative at the number listed on your statement for additional details.

In most states, if you have a combined statement, the check images are available only for your primary checking account. All canceled checks for other accounts will be held by us, according to the Check Safekeeping Service as described in your account agreement.

The Check Clearing for the 21st Century Act (Check 21) is a federal law allowing banks that process checks to convert them to substitute checks to make the exchange of funds easier. When an original check is processed and an image of your check is created, the original check is usually destroyed by the processing bank. This improves the efficiency and safety of the nation's check payment system. All financial institutions must comply with this federal law, as of October 28, 2004.

Yes, your statements with check images are available online: You can view, print and download up to 18 months of your statements at any time. When you go paperless with our online statements service, we provide check images as part of your statement at no charge and you receive your statements online instead of in the mail.

To make balancing your account easier, we have a step-by-step worksheet available to you. The printable worksheet allows you to enter recent transaction activity and compare your account balance with the current statement. Download the Balance Your Account worksheet (PDF, requires download Adobe Reader layer) ff782bc1db

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