It's our smart phone app to help make reporting issues easy. If you spot a pothole on a local road, you see damage on a footpath or a rubbish bin is overflowing then you can use this clever app by taking a photo and sending it to us.

It then sends an email to us from your email address, including the incident type, notes, address of incident, photo, and your contact details. A report is then allocated to the relevant Council department. The more information you can provide, the better we can help investigate the issue.


Download Snap Send Solve


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The Snap Send Solve app itself is free to use. When sending a Snap Send Solve report, the app will communicate with the data centre to obtain the correct council information and will then send an email to the Council, which may use a small amount of your mobile data.

Snap Send Solve is an easy and efficient way to notify Council of issues that need addressing. From potholes to graffiti, all people need to do is take a snap! Best of all, people can report an issue on the go using their mobile.

The app works by identifying the location the photo is taken using the phone's GPS data. It sends an email to the Council from the users email address, including the incident type, notes, address of incident, photo, and users contact details. The report is then allocated to the relevant Council department.

Simply take a photo of the issue, write a note and send it all to the Council. The location is automatically identified using the phone's GPS data. Just make sure you send the photo straight away, rather than waiting until you get home. Snap Send Solve will provide Ashburton District Council with your email address, along with the type of incident, notes, address of the incident, photo and your contact details.

Feedback from our Snappers tells us that most reports submitted on Snap Send Solve get resolved. Many Solvers will keep you in the loop on your reports whether in the form of status updates along the way or letting you know once an issue has been resolved.

Report any issue you see around Stonnington on your phone through the Snap Send Solve app. You can take a photo of the problem and identify the location - the issue will be sent directly to us to resolve.

The Snap Send Solve app works by identifying the location the photo is taken using the phone's GPS data. It sends an email to the Council from your email address, including the incident type, notes, address of incident, photo, and contact details. The report is then allocated to the relevant Council department. The more information provided, the better we can help isolate and investigate the issue.

The University's new SafeZone app is available for download by staff and students to help make our campuses and University-affiliated locations safer. Through the app, which also allows the University to send mass communications in the event of emergencies and critical incidents, users can request emergency and first aid support, or general help.

You can use the Snap Send Solve mobile app to report cleaning, maintenance or IT equipment issues on any University of Melbourne campus. The app allows you to take a photo of a problem area on campus with your mobile phone and send it directly to our campus support teams to be resolved.

Snap Send Solve allows users to take a photo of a issues such as litter, waste, parking, street cleaning, park facilities trees or noise, and by using GPS positioning determine the responsible Council and send an email to report the problem.

Snap Send Solve determines your current Council area using your smartphone's GPS location. Once your GPS location has been determined, the server sends back all relevant Council details, including contact information, location, and email contact.

Free to download from the App Store and Google Play, and available online, Snap Send Solve eliminates the complexity of knowing where and how to report incidents on the spot by enabling users to capture and send photos of issues that need attention - from cracked pavements and dumped rubbish to water faults to councils and a range of other authorities.

Snap Send Solve has grown to send over 1 million reports each year across Australia and New Zealand. With every report, we highlight otherwise invisible issues impacting local safety, wellbeing and amenity.We work with hundreds of local councils, recognisable consumer brands such as Telstra, nbn and Australia Post and even the State Emergency Service in Victoria. We have empowered each of these organisations to create safer communities and connect with their customers.We have a 4.7 star rating on the App Store and our Snappers tell us (through an inbuilt customer satisfaction survey) that 80%+ of reports are Solved.

Snap Send Solve determines your council using your smartphone's GPS location. Once your GPS location has been determined the server sends back all relevant council details, including contact information, location, and email contact.

The Snap Send Solve app allows users to send photographs and reports of issues such as cracked footpaths, graffiti, abandoned supermarket trolleys, sumped rubbish or damaged infrastructure (eg, a telecommunications cabinet hit by a vehicle) to local councils and other organisations. The idea was that users didn't have to worry about who needed to be notified, as the company would take care of routing the report to the correct organisation according to the location and the type of issue.

The problem, according to the ACCC, was that Snap Send Solve suggested consumers could send photos and reports of issues needing to be fixed to any relevant public authority, such as local councils, in Australia or New Zealand, but between November 2018 and August 2019 the company withheld photographs submitted by consumers from councils and authorities who were not paid subscribers.

Water authorities are also using the app, with the likelihood that more authorities will come on board later. Snap Send Solve sends more than 200 reports a day and has more than 68,000 users. Councillors and council staff also use the app to report problems.

Recently Outware has been working with the NSW Environmental Protection Authority on a reporting litter app. While the Authority has allowed public reporting of litter for many years, it is now possible for these reports to lead to fines. The Report Litter app, similar to Snap Send Solve, sends photographs and location details making reporting much easier than negotiating forms or making phone calls.

So please, download the app and if you see something amiss, you can report it to the City of Bayswater in, literally, a minute. The app locates where you are and sends it to the relevant local government. 2351a5e196

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