If you want to deploy Skype for Business Basic to a large number of people in your business, see Deploy the Skype for Business client in Microsoft 365 for information about deployment tools you can use.

If you don't see Skype for Business listed at all, then it's not included in your Microsoft 365 business plan -OR- your admin hasn't assigned a license to you. Ask your admin (the person who gave you sign-in information) for help. 


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- Some lower end headsets dont have AEC, etc. (the ones not Skype Certified) and will poor experience. Skype for business client seems to handle in rare cases the echo better than RTOP (different implementations in the two products - I am sure there is instances where RTOP does better than Skype - but nobody reports those :)


If you have a suscription from Citrix I would suggest opening a case and we can have a look at possible causes.


Daniel

There are some shortcomings though. The main one being that it is designed to only use 1 channel, and if you put delay times and contact retries, it will not dial a new call until it goes thru the whole sequence. So it is easy for this to backup if you have alot of alarms using the voice notification. I could easily see a situation where someone wouldnt get notified about an alarm for 30 minutes to an hour after it happened. Also, skype only supports udp port 5060, and the way ignition works is that it takes control of that local port so you cant add multiple skype sip profiles to be used in multiple notification blocks to try and spread the load around.

Last but not least, there is no real good way of determining if you are having trouble with the account. skype overall is pretty crappy in regards to how you pay and subscribe and it is really easy to have your account suspended and not get notified. ignition doesnt give you any way of being notified of a problem making a call due to a problem with account or settings. records in the audit log from what I remember, unanswered calls or calls that failed due to something wrong with the skype account, have the same code. So there really is no way of knowing if something is wrong with the skype profile. either it is a good call or a bad call, but you have no way of knowing if the bad call is just an unanswered call or there is a problem.

Was this ASA to PA migration a 1:1 migration or are there little topoligy / routingchanges? The skype telated DNS entries are also sometimes leading to problems. For example some time ago I was troubleshooting a situation where skype calls/conferences to external partners simpliy did not work and as always everyone thought the firewall is the problem ... till we found a wrong DNS entrie which made the clients in the internal network think they are external, so skype was trying to connect to the external IP of the skype edge server where the result was the connection did not work ... after the DNS entry was deleted (this one should only be available from external) everything was working fine ...

Skype for business in my opinion, is not fit for purpose. It may be fine in a small business that does not care about securoity and allows any old connection in and out. But in this modern world of security it requires so many services, ports, kludges and workarounds that it makes it unreliable and insecure.

This configuration would register cms1serviceuser1@skype.local, cms1serviceuser2@skype.local, cms1serviceuser3@skype.local, ... cms1serviceuser11@skype.local, and cms1serviceuser12@skype.local to fe.skype.local. Since in this example I'm in a clustered environment I would need to also create service accounts for my other CallBridges and configure them separately. Please note that the usernames in this example are different. On CMS1 the usernames are prefixed with cms1. On CMS2 the usernames are prefixed with cms2. On CMS3 the prefix is cms3. All of these accounts were made and enabled in the Skype for Business environment. Since our Trusted Application Pool is configured with "Treat as authenticated" we do not need to supply passwords to register.

Many large enterprises and mid-size businesses have already augmented or replaced their legacy PBX systems with Microsoft Skype for Business. With the increased number of communications features offered directly from the cloud, many organizations are starting a partial migration and implementing a hybrid architecture with some capabilities delivered on-premises and some delivered via the Microsoft Cloud.

On Jan. 30 computers and devices managed by local IT groups will see Skype for Business decommissioned. It may still appear on the machine, but users will be unable to use the software. Those who use Skype for Business should make a plan with their local IT group to switch to Teams. 


Users with CSDS-supported devices, such as laptops and desktop computers, had Skype for Business removed on Jan. 16 as Microsoft Teams is now the supported business chat software. 


In 2020, Microsoft announced its plan to retire Skype for Business in favor of Teams. Microsoft will stop supporting the software in July 2021. Contact the ITaP Customer Service Center or your local IT group to switch chat functions from Skype for Business to Teams at (765) 494-4000 or itap@purdue.edu.

CarmenZoom and Skype for Business have very similar features, which we compare in the table below. Microsoft Teams is also a great tool, but with very different features. Read on to learn how you can use Microsoft Teams for academic and business purposes. ff782bc1db

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