Wow! Never knew this. Just tested pause with F3 on AOE2DE instead of escape and you can issue commands while paused that will be carried out after unpause. Interesting! Yeah no issue with it existing for singleplayer but maybe turn off in higher difficulty campaigns.

The Story

My company uses a queue to ring our customer service team and QueueMetrics to monitor them. I was previously tasked with enabling recording for the queue. Simple enough, I turned on recording on the queue and everything worked. The original server is:

FreePBX 2.11.0.43

Call Recording 2.11.0.9

Asterisk 1.8.21.0

I was later tasked with allowing pausing of recordings for PCI compliance to take credit card numbers. My research led me to the fact that the Recording Module was rewritten and upgrading should allow this to work, and luckily enough we have a testbed VM of FreePBX running:

FreePBX 12.0.76.2

Call Recording 12.0.4

Asterisk 11.17.1


Download Queue Is Currently Paused


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Setup and Issue

Testing on the FreePBX server I created a queue (805) and two extensions (2003, 2004). I set recording on the queue to Yes and placed extension 2004 in it as a static agent. Extension 2004 has Asterisk Dial Options overridden to TtrwWxX and On Demand Recording enabled. All other settings are pretty much default. When calling into the queue I found that:

I just verified that this issue still exists. When starting a recording with the One Touch Recording feature it works as expected, pausing and recording multiple times.

When the recording is started via a queue, it fails to pause after the first time.

Hi, thanks for the responses. How about if I make a fork and pull request over on Github after I determine exactly which channel needs to be paused? Should I make the pull request and open a ticket as well, or will just the pull request suffice?

 GitHub FreePBX/callrecordingcallrecording - Provides much of the call recording functionality.

I regularly use the "Pause Queue" button in the queue window to allow the current encode to finish but not start the next encode, usually because I want to do a system reboot or something. That button has now been replaced with the same "pause" button from the main window. Is there a way to get "pause queue" functionality back? I'm using version 1.4.2 (2021100300) on Windows 10 Home. Thanks!

So if the agent is paused, their extension should be uncallable? Unusual setup. However, you COULD perhaps just add a prefix to the calls, then they are able to see the calls are not from the queue, but direct instead?

Or you can give the queues a dialable extension, and have the member be in that queue. When they are on pause, and you send a call to their personal queue, the call will just wait, or move on, depending on your dialplan.

I will do some more investigation. Currently thinking of using a AGI to call an AMI command to check the device status in a queue.

3de alternative is to capture the queue an agent is allocated too, allowing them to log on to the Queues and use that value in the dial plan to check the pause status.

I were thinking of a prefix in the caller ID presented to the called party, that would make it obvious what the source was. That, however, is only usable if the problem is the agent THINK the call is coming from the queue, despite being paused.

You could also use a custom device state mirroring the state of the extension in the queue. This will require you to update all the places you can pause and unpause yourself in the queue. You would use the DEVICE_STATE function to set and read the current state. This approach has the added benefit of allowing you to setup BLF buttons to display current state of a member.

I have simple IBM MQ application: there are 2 queues -> one receive queue and obviously another one is send queue. Now I put a large number messages into receive queue and while the application is processing the messages, I pause the MQ core process using SIGSTOP.

The application can receive all the messages and push them to the send queue after processing. Now if I try push further messages into receive queue, the MQ putter (a sample utility program) cannot push the messages which is usual.

Sending a STOP signal to an MQ server side application is dangerous enough, but sending a STOP signal to an MQ process (e.g amqrmppa) would be extremely dangerous. If that process happened to own an inter process lock at the time the STOP signal arrived the entire queue manager could easily grind to a halt. The same issue does arise for a 'simple' server side application (for example queue manager scope locks are obtained/released during MQCONN processing), but the scope for inadvertently stopping the queue manager is much greater with an MQ internal process.

I would also like to vote for this. Having a built-in mechanism that allows selected jobs to be paused via the UI would be very helpful during deployment / maintenance times. Or even during fault-finding etc with the scheduled jobs themselves.

We have the same problem with updating code in our live environment. Now we usually have to manually wait till running jobs are finished but while waiting new jobs could be started. Pausing the processing of queued and new jobs is absolutely needed.

When your queue is paused, all scheduled posts will also be paused and will not be sent out. Once your queue is unpaused, the posts you had scheduled will become active again and will be placed into the next available time slots (in the original order in which they were scheduled). You will also be able to reschedule any failed posts that were scheduled for a custom date and time.

Whenever your queue is paused, you'll see a message at the top of your queue noting that it has been paused. Whenever you'd like to unpause your queue, simply tap Resume Queue. Alternatively, you can head back to the posting schedule tab to resume your queue.

Anyone else having issues with joining the queue for Random BG and the queue immediately pauses for no apparent reason? I keep dropping and rejoining the queue only to have it immediately pause again.

For troubleshooting purposes, you can temporarily pause all run-time message production, insertion (in-flight messages), and consumption operations on a queue-by-queue basis. These "message pausing" options allow you to assert administrative control of JMS destinations in the event of an external resource failure. For example, by temporarily pausing message production and insertion on destinations, you can effectively drain all the existing messages for troubleshooting purposes, and then resume production and insertions once the issue has been resolved.

Ring Pause is one of the Agents' Statuses on the Queue.

This status appears when the agent does not answer a call that is offered by the queue. Subsequent calls to the same call queue will not be offered to the agent while they have the Ring Pause status.

The use case is that in my deployment I have a migration phase and a service startup phase. The paused queue should only be resumed in the service startup phase. Each phase uses the same Docker image to boot (a precompiled Elixir release). The migration phase uses this container for a Kubernetes initContainer to do database migrations and other initialization task. The service startup phase uses the same container image to run an Elixir service.

Since the migration container terminates prior to some async jobs finishing, effectively giving false positives for job completion, we changed our approach to save the async jobs immediately to the DB with Oban to the paused queue. In the next phase the service deployment resumes that queue and process all the jobs so we can be more sure the jobs will complete.

An environment variable controls whether or not to resume this job processing. That variable is false in the migration environment and true in the service environment. When the variable is true I want the queue to be resumed, like the following:

Sometimes our task queue is long filled with tasks waiting to be executed. Every once in a while a priority deployment needs to take place at the same time - Someone with a sense of urgency comes and say: we really need to fix this asap.

The problem is that I often get lost in the music and blow right through the end of an album and forget to take the break to do the task I wanted/needed to do. Hence the idea of being able to add a pause in the queue. If a hard pause happens, the music stops and I know it is time to do that task. If I had the pause option, I would not need to clear out the queue (only to have to be rebuilt later) with the radio off so it would stop at the end of album.

This document describes the meaning of critical alert notification for work queue paused events related to the anti-spam or anti-virus processes, how to attempt to correct these events, and post-event notifications related to the Cisco Email Security Appliance (ESA).

When anti-spam and anti-virus are in the process of updating their respective rules and services, the process will pause the processing of messages in the work queue until completely downloaded and updated. On certain occasions, the update files may be larger than usual, and it takes a bit longer to process and updated - thus causing an alert to be generated.

Post-successful return to operation of work queue after a paused event, you will receive notification of, "work queue resumed, XX msgs." This means that the work queue's message processing has automatically resumed. These alerts are more of an informational type alert and no further action is required once the work queue resumes processing. e24fc04721

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