Download Pelco Endura Utilities

the previous technician left without divulging the pelco endura WS5000 and utilities v2.3 admin password. i need to log onto the system as an administrator. its loaded onto MS Vista (bus) platform. How do i do so without affecting the system.

The problems we are having have are getting worse. Trying to connect to view footage we get "connect failed" or if we manage to connect and try to speed up footage it freezes and "connect failed". We have to drag footage to view many times to viewing area until we get a solid green bar in order to choose time to view. The system was not installed by Pelco (a UK national N......H) and they are saying that network capacity has been reached. We are a large University and our IT have told us that we are on our own network now in order to allow much more streaming which has not helped. The supplier tells us that the pelco system "backs up" across the network every 30 minutes which is why bandwith is being restricted to viewing. Do you have any ideas that I can try to resolve these issues?

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If you need Pelco product help and can't find answers, even if your not a registered Pelco buyer, they offer free support on their community page where fellow techies and their support team handle issues quickly. I don't bother calling anymore I just go there www.pelco.com/community - just need to register. Hope this helps! Its nice when everyone works together e24fc04721