Methods:  We developed recurring peer support groups via videoconferencing and telephone for physicians, resident physicians, and nursing staff, focusing on issues and emotions related to their frontline clinical work with COVID patients in our medical center which was designated as a COVID-only hospital by the state. These groups are led by attending psychiatrists and psychiatry residents. In addition, we also deployed a system of telehealth individual counseling by attending psychiatrists.

Conclusions:  Our experience suggests that this method of offering telehealth peer support groups and individual counseling is a useful model for other centers to adapt to emotionally support frontline clinical workers in this ongoing worldwide crisis.


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Essential Stories of Frontline Workers: The Struggle for Rights & Survival During COVID-19 features a panel of workers on the frontlines of the COVID-19 pandemic, followed by a discussion of recent efforts by researchers and the Labor Archives to document and preserve the impacts of the pandemic on workers through a collaborative oral history project. Speakers include Professors Kim England and Carrie Freshour, among other labor leaders and UW faculty members.

For more detailed information and practice items with discussion, visit the FrontLine Practice Test website at www.frontlinetest.com. This site allows you to interactively review seven example video test items, with a discussion of the possible answer choices. The site also has a 21 item practice reading test.

The Office of Well-Being Crisis Leadership training and resources were originally developed to support frontline leadership during the COVID-19 pandemic. The content is currently being reworked to include new research and design to support our leaders in future times of crisis. We are working hard to make these materials available in early 2024.

The Office of Well-Being has developed Crisis Leadership training and resources to support frontline leaders during the COVID-19 crisis. These resources include an introductory training, a series of short videos on applying the crisis leadership principles in practice, virtual office hours and other guidance documents. ff782bc1db

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