Endpoint Central augments a traditional desktop management service, offering more depth and customization. Endpoint Central lets you automate regular endpoint management routines like installing patches, deploying software, imaging, and deploying OSs. Moreover, it also lets you manage assets and software licenses, monitor software usage statistics, manage USB device usage, and take control of remote desktops.

Unified Endpoint Management (UEM) is a way to manage and secure all endpoints in an enterprise, including smartphones, tablets, laptops, desktops, and IoT devices, from a single console. UEM solutions provide IT admins with a centralized platform for deploying, configuring, managing, and securing endpoints across all operating systems and device types.


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Technicians can publish software packages on the self-service portal, allowing users to view the available list from a central location. In addition, technicians can send software to defined groups to ensure it only goes to those who need it. Users can then install the software directly, with or without approval, as specified by technicians. Users will enjoy choosing what they need, while technicians will enjoy delivering only what is requested.

Windows, Mac, and Linux alike can be brought under the sinewy control of ManageEngine Desktop Central solution. You can easily manage servers, laptops, desktops, tablets, and smartphones from one central location, pushing software updates and application loads without needing to sync calendars. Subscriptions start at free and range to $645 for an annual subscription for 50 computers and a single technician, but a mobile device management (MDM) add-on will cost you an additional $150 for 10 devices.

With Desktop Central, you can automate your regular desktop management routines, like installing patches, distributing software, managing your IT assets and software licenses, and monitoring software usage statistics. From many years in tech support, I'm a huge fan of taking remote control of a desktop. Whether it's getting to the bottom of a tech mystery ("I didn't touch anything!") or walking an end user through tasks, the ability to share screens and desktop controls is genius. The remote control feature in Desktop Central even allows for stealth mode, where the end user isn't aware he or she is being watched.

The Patch Edition at $345 is geared toward WAN/LAN outfits primarily looking for patch management controls across their machines. Admins can control patch releases, service pack deployment, and other updates but won't have the ability to remote control desktops, run Windows configuration, or have access to much in the way of reporting. The Professional and Enterprise Editions ($545 and $645, respectively) are identical in features, but Professional manages LAN and Enterprise manages WAN environments.

The Competition

 It seems that every major player has its own flavor of desktop management platforms out there. LabTech is touted as a contender but is a much younger package and has yet to fully integrate a shadowing feature, such as the Desktop Central Remote Control tool, which is key for any admin. Additional functionality is planned in LabTech's near future, but the future is now with Desktop Central. Another contender is Datadog. Although Datadog's mascot is absolutely adorable, the Software as a Service (SaaS) platform is limited to monitoring and analytics functions rather than true application and desktop management. Desktop Central does appear the leader in its realm of full-service remote IT admin empowerment.

Wrapping it Up

 Desktop Central gives admins complete control over their domain. Dashboards present real-time, detailed views of all registered workstations and devices, productivity, and more. No more creating and running detailed scripts to push software updates. No more synchronizing calendars to run to a user's desktop for defragmenting disks or loading software. Compliance is a breeze with the range of tools Desktop Central offers. Affordable and intuitive, Desktop Central has your desk management needs covered.

Desktop Central is a Unified Endpoint Management solution that is an attractive target for threat actors due to its comprehensive functionality. Desktop central has the capability to manage IT assets, administer users, and deploy software. Although technical details are limited and a proof-of-concept (PoC) exploit is not currently available, we assess threat actors, including state-sponsored groups, will exploit this vulnerability in future campaigns.

ManageEngine Endpoint (Desktop) Central and Patch Manager Plus is a desktop management and mobile device management software for managing desktops in LAN and across WAN and mobile devices from a central location, including automated patch deployment for Windows, macOS and Linux endpoints.

Desktop and laptop computers remain a driving force in businesses of every size. That means you need a driving force to help keep those computers performing at peak efficiency. Now is the time to automate your desktop management routines and streamline tasks that would otherwise take too much time or cost too much money.

Desktop Central automates regular desktop management activities and secures client computers. It helps administrators standardize, secure, and audit their systems network. With Desktop Central, IT teams can:

Remote Control: Take control of desktops remotely to troubleshoot or perform any specific changes, notify users before taking control, log connection reasons, switch between multiple monitors, transfer files, etc.

AUSTIN, Texas - December 8, 2011 - ManageEngine, makers of a suite of network, systems, applications, and security management software solutions, today announced the integration of Desktop Central and ServiceDesk Plus. Desktop Central provides centralized, web-based desktop management capabilities. When integrated with the ServiceDesk Plus ITIL help desk functionality, this combination of real-time IT management systems can help reduce resolution times and increase the productivity of service operations tasks. A free, 30-day, fully functional trial edition is available at

The IT operations team of large and medium enterprises uses a help desk system to track the user requests related to desktop management. Requiring team members to use one tool to manage incidents and another for request fulfillment is inefficient and introduces opportunities for error. By integrating these systems, help desk personnel can track requests and take action through a single pane of glass.

"As the adoption of enterprise software rises, demand for an integrated solution to manage IT operations increases in parallel. The integration of desktop management and the help desk is our first step in meeting this demand," said Mathivanan Venkatachalam, director of product management at ManageEngine. "By improving operations efficiency, enterprises are increasing the value they provide to their users, while bringing down their operations costs."

ManageEngine ServiceDesk Plus integrates help desk requests and assets for managing organizations' IT effectively. It helps to implement ITIL best practices and troubleshoot IT service requests faster. ServiceDesk Plus is highly customizable, easy-to-implement help desk software. More than 10,000 IT managers worldwide use ServiceDesk Plus to manage their IT help desk and assets. ServiceDesk Plus is available in 23 different languages. For more information about ManageEngine ServiceDesk Plus, visit www.manageengine.com/servicedeskplus.

ManageEngine is the leading provider of cost-effective enterprise IT management software and the only one making the 90-10 promise - to provide 90 percent of the capabilities offered by the Big 4 at just 10 percent of the price. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform. ManageEngine products are easy to install, setup and use, and offer extensive support, consultation and training. More than 50,000 organizations in 200 countries, from different verticals, industries and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of Zoho Corp. For more information on ManageEngine, please visit www.manageengine.com.

Desktop Central is:A unified endpoint management solution that helps in management of servers, desktops, laptops, smartphones and tablets from a central location.Compatible with Windows, Mac, Linux, iOS, Android, and Windows.Integrated with multiple help desk solutions to perform endpoint management activities from the ticket window.

Endpoint Central is for managing everything, including desktops, laptops, workstation servers, implementing software, and OS deployment. Mobile Device Manager is also included in some editions. There is software deployment, document sharing, remote control, and patching. The Endpoint solution is a complete solution for patching, management reports, Mobile Device Manager, OS patch, OS deployment, and complete endpoint management.

Our primary use case is to manage most aspects of the endpoints in 21 remote sites. All sites are connected via IPSec VPN mesh and have distribution servers at each site, OS deployment, software deployment, patch management, remote administration, configurations, mobile device management, and browser management. One of my favorite features is a simple remote CMD. This enables us to troubleshoot certain things without interfering with the user desktop session or needing to ask them to take remote control of the machine. It's very valuable being able to fix a problem without stopping user productivity.

ManageEngine Endpoint Central is an endpoint management package with a higher plan that includes mobile devices management (MDM) to create a full unified endpoint management (UEM) system. The tasks of the system are to monitor activities on endpoints, look out for security threats, and, in the case of mobile devices, track, lock, and wipe the device where necessary. \n","author":{"@type":"Person","name":"Tim Keary","description":"Tim writes extensively on network administration topics helping businesses and entrepreneurs to keep their data and assets protected. He was previously the cybersecurity editor at VentureBeat and has been freelance since 2017.\n","url":"https:\/\/www.comparitech.com\/author\/"}}},{"@type":"Question","name":"What is ManageEngine desktop Central used for?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"ManageEngine Desktop Central has been renamed Endpoint Central. This is a package that is able to monitor and manage endpoints on a network and a higher plan can also manage and track mobile devices, creating a unified endpoint management (UEM) system. \n","author":{"@type":"Person","name":"Tim Keary","description":"Tim writes extensively on network administration topics helping businesses and entrepreneurs to keep their data and assets protected. He was previously the cybersecurity editor at VentureBeat and has been freelance since 2017.\n","url":"https:\/\/www.comparitech.com\/author\/"}}},{"@type":"Question","name":"What is endpoint central agent?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Manage Engine Endpoint Central is a centralized system for monitoring and managing workstations and servers. The system needs to be able to extract performance data from each endpoint on the network and this communication is created by installing an agent on each device. This is the Endpoint Central agent which also facilitates remote access and the management of software updates. An extended version of the package includes mobile device management (MDM) which requires an app to be installed on each mobile device, which is a version of the Endpoint Central agent. \n","author":{"@type":"Person","name":"Tim Keary","description":"Tim writes extensively on network administration topics helping businesses and entrepreneurs to keep their data and assets protected. He was previously the cybersecurity editor at VentureBeat and has been freelance since 2017.\n","url":"https:\/\/www.comparitech.com\/author\/"}}}]} {"@context":"http:\/\/schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.comparitech.com\/"},{"@type":"ListItem","position":2,"name":"Net Admin","item":"https:\/\/www.comparitech.com\/net-admin\/"},{"@type":"ListItem","position":3,"name":"ManageEngine Endpoint Central Review\u00a0","item":"https:\/\/www.comparitech.com\/net-admin\/manageengine-desktop-central-review\/"}]}Net AdminManageEngine Endpoint Central Review  We are funded by our readers and may receive a commission when you buy using links on our site. ManageEngine Endpoint Central Review In this ManageEngine Endpoint Central Review, we look at some of the key features of the product, and pricing information. Tim Keary Network security & administration expert UPDATED: February 8, 2023 body.single .section.main-content.sidebar-active .col.grid-item.sidebar.span_1_of_3 { float: right; } body.single .section.main-content.sidebar-active .col.grid-item.content.span_2_of_3 { margin-left: 0; } e24fc04721

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