The Task Manager enables the RC console operators to monitor the applications, processes, and services currently running on a remote machine. Start and stop programs and processes. Access statistics about real-time CPU, memory usage, disk activity, and network performance.

Windows Auto-login is a useful tool for sysadmins or engineers who manage large lab environments, kiosk-based workstations. It allows the RC console operator to access the Auto Admin settings and change them remotely.


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Goverlan has a simple-to-understand licensing model based on the number of support techs using the product concurrently (i.e., the number of techs logged into the console at the same time). You don't have to worry about license counts based on the amount of end nodes, domains, or clients you manage. So if you have ten helpdesk techs, but you only expect to have four techs using the software suite at any one time, then you only need four licenses.

The left-hand side of the console contains the main areas of the software suite: Incident Management, Administration and Diagnostics, Process Automation, and Remote Control. The right-hand side has a very useful and intuitive search interface usable in many different ways.

One of the really interesting pieces of Goverlan is that you can set it up to use your existing AD environment. This feature enhances AD by adding on functionality not possible in AD natively. For example, the AD integration lets you see the same exact tree structure as in AD, but one super slick feature of the Goverlan console is that it keeps track of everywhere a user is logged in.

Maybe we need to install a patch remotely. The Goverlan console lets us skillfully handle these tasks and others. Let's look at a common example: installing or updating Java on a remote machine. One really nice feature available is the ability to build custom actions.

You can browse or search the list of tickets and case notes right from the Goverlan console. Once you find the service or incident request you want to work on, you can open it and view its status and relevant work history. The view presented in Goverlan is a minimalist view of the actual ticket, but it contains enough information for the tech to work the ticket and understand the history.

What we like most is its ease of use and its features. It database mirrors Active Directory so we know exactly where to find a user or device. Or when we don't its search feature works well and takes us directly to the required resource. The ability to remotely access windows clients as well as mac from one console is very handy, saves us having multiple remote administration apps.

There are way too many features to go into depth here. I recommend you download a trial for yourself and take a look. You really can just install the console and begin picking computers from Active Directory right away. Right-click and be presented with a slew of options.

GoverLAN is a program that will require less storage space than most programs in the category Networking software. It's a software frequently downloaded in Brazil and United States.Since we added this program to our catalog in 2005, it has already reached 11,429 downloads, and last week it achieved 6 downloads.The current version of the software is 6.01.0112 Beta 1 and it has been updated on 9/13/2005. This software is available for users with the operating system Windows 2000 and former versions, and you can download it in English.

I struggle to find fault with the tool. I find most of the issues goverlan struggles with are related to the workstations inability to keep a current copy of DNS resolution for on domain workstations. If a computer drops off wired, goes to wireless, and DNS updates, the workstation sometimes isn't aware of the update right away, when the DCs will usually know. Forcing workstation DNS caching flushes periodically might help mitigate this, but again this is a workstation issue more than the software. If you know it happens from time to time, as an admin you can easily "fix" the issue yourself.

RescueAssist allows for support sessions right from a web console, and includes file transfer, remote diagnostics, multi-monitor navigation, and support for up to 15 sessions simultaneously per technician. Session recording and reporting is also available, as well as centralized administration, two-factor authentication, and an Active Directory connection.

Zoho Assist is a cloud-based remote support and access software. It enables IT admins to support employees from anywhere through a web-based console. It also supports the setting up of on-demand sessions to clarify any doubts/concerns that employees may have with any setting.

SolarWinds DRS is a real-time remote computer access solution that I believe serves as a more comprehensive and advanced alternative to RemotePC. Like RemotePC, this solution provides multi-platform support and access to Linux, macOS X, and Windows, effectively covering all types of company hardware. This includes enabling you to access servers, computers, and laptops from a fully centralized console. With this tool, users launch and control remote sessions over the internet, which means you can access devices in the LAN (Local Area Network) any time and from anywhere.

Zoho Assist offers an impressive range of utilities, including the ability to conduct concurrent sessions, help desk integration, detailed session reports, support for multiple monitors, instant chat, file transfer, screen sharing, and more. This especially comprehensive solution centralizes remote access and control activities, streamlining remote support, and increasing technician productivity. The web-based console allows technicians to provide support from anywhere, while two-factor authentication and AES 256-bit encryption helps keep your sessions and users safe.

If you need to establish a remote connection, Goverlan Reach allows you to view numerous systems simultaneously from within a single console, detect issues and abnormal activity in real time, and monitor an array of metrics to proactively identify performance issues. Metrics include CPU, network activity, disk, and memory.

Why I picked RemotePC: I picked RemotePC for small businesses because the tool is intuitive and easy to use, which saves time and minimizes the learning curve for employees. You can organize users into groups and see remote access logs for users via its web console. It also offers iOS and Android mobile apps to provide remote support on the fly.

Integrations are available natively for 50+ tools, including Asana, ClickUp, Drift, HipChat, Intercom, Jira, PagerDuty, Outreach, and Salesforce. APIs and Zapier connection are available. e24fc04721

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