Download Facebook Messenger Chat

Facebook chat and messages allow you to communicate privately with your friends on Facebook. Unlike the other things you share on Facebook, such as status updates or photos, chats and messages will not be shared with all of your friends or posted on your Timeline.

You can also send messages to Facebook friends via the Messages menu. This can be an easier way to find people if they're offline or if you're having trouble finding them in the chat box.

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The Messenger is where you'll read all of your private communication on Facebook, including your chat conversation history. Whenever you receive a new message or chat, it will appear in the Messenger. From here, it's easy to read, manage, and delete your chats.

You have to set up the plugin using the setup tool or whitelist your domain on facebook.com (i.e. you have to tell Facebook that the domain you are trying to run messenger on is allowed to run messenger). The setup tool asks for the domains or you can simply whitelist the domains from the facebook page settings.

Yeah yeah, I know big bad FB and it's messenger is bloatware and stuff, but looking for some genuine help please. Sometimes the chat heads will disappear after sending messages, so to access the conversation, I have to go into the app itself. I know this is a first-world problem of sorts, but it's an inconvenience. Wondering if anyone else had experienced this and knew how to fix it.

I have integrated Facebook Customer Plugin on one of our websites. I followed the instructions in the developer documentation. It is working fine when there is an active facebook session. However, the plugin does not appear at all when there is no active fb session. I might be missing something but I have no clue on what that is.

If you are using brave and probably debugging the site with included messenger plugin code. Most likely you'll find setting Block cross-site trackers to be disabled, Block scripts to be disabled, Cookies to be Allow all cookies, and lastly Fingerprinting to Allow all fingerprinting be helpful.

Do Facebook chat features for your business pages work like private messages? Can you integrate a live chat powered by Facebook into your regular website too? How to do it, and what are some of the pros and cons of Facebook Messenger live chat solutions?

For example, you can read our case study about Phare Circus, a business that uses Messenger chatbots powered by a third-party chatbot platform for giving discounts to customers. The integration was seamless and easy to set up.

When it comes to Facebook customer support solutions, you can use one of two installation options. Or you can resign from a customer chat plugin on your website altogether and just use the default Facebook page.

If you still want to learn more about Messenger, we encourage you to check out official resources such as the Meta Blueprint course: Introduction to Messenger. For basic information, you can also read our list of frequently asked questions about Facebook live chat.

Kazimierz was one of the original authors of Tidio Blog. His primary objective was to deliver high-quality content that was actionable and fun to read. His interests revolved around AI technology and chatbot development.

Social media is becoming the main communication source for several brands and omnichannel solutions are changing the way that you conduct business on a day-to-day basis. Adding Facebook Chat to your Wix website could be a crucial move, especially considering that as many as 46% of customers prefer live chat and a whopping 65% or more are using social media to contact businesses these days.

Wix makes it easy for business owners to incorporate tools like Facebook Chat on their website. Like several platforms, message replying has a time limit within the app, but you can still see all of the communications directly in your Facebook Pages inbox or in the Messenger app because every chat will be synced across all platforms.

Customers will be able to reach you via the chat directly, either as a Messenger or Facebook user or as a guest, and you will get the messages in your Facebook inbox as well as right there on the screen.

Our live chat solution is much more comprehensive, offering services for website chats and even SMS text messages. We will provide you with the latest software and the most experienced agents for live-answering coverage and solutions in English and Spanish. Plus, we can integrate with your website or e-commerce site, and will be the face your brand needs.

With our refreshed version of the LiveChat - Facebook Messenger integration, you can handle messages from your Facebook fans in the app directly. The way it works is simple: your FB fans contact you via Messenger, you answer chats in your Agent App.

it seems that you work for Hubspot. I have been facing an issue with FB messenger for a couple of months. Unfortunately, nobody from Hubspot can't help. My Hubspot bot always stops in the middle of a chatflow. It just does not work with Hubspot. 99% other bot tools like Freshchat, Manychat and others simply work. It seems nobody has paid any attention to this trouble because this support ticket in Hubspot community has been there since 2019. You can try to message on FB (guru muscle) or even visit www.gurumuscle.com. FB messenger simply does not work with Hubspot.

after a couple of months, I tried again to reconnect my FB messenger and it did not work either. Asking for help on FB chat does not help at all because I'm on the FREE plan. Hubspot Support is really bad until we pay your expensive monthly cost. It's been said across the community on the Internet. Anyway. My Hub ID is 6937773 and I've created a chatflow. It has never run until the end of the chatflow where I'm asking for personal details such as email and phone. It's been set up but never worked. Also, GDPR consent is set up as well and Hubspot FB Messenger never asked if the user agrees with that. If we don't get help because of the FREE plan you will never turn us as payable customers. This is what you should think about. Give us help, make Hubspot works and then we can turn out for monthly payments.

after a couple of months, I tried again to reconnect my FB messenger and it did not work either. Asking for help on FB chat does not help at all because I'm on the FREE plan. Hubspot Support is really bad until we pay your expensive monthly cost. It's been said across the community on the Internet. Anyway. My Hub ID is 6937773 and I've created a chatflow. It has never run until the end of the chatflow where I'm asking for personal details such as email and phone. It's been set up but never worked. Also, GDPR consent is set up as well and Hubspot FB Messenger never asked if the user agrees with that. If we don't get help because of the FREE plan you will never turn us as payable customers. This is what you should think about. Give us a help, make Hubspot works and then we can turn out for monthly payaments.

When you connect your Facebook Messenger account to HubSpot, a default instant reply chatflow will be created and enabled in your account. This is the primary chatflow used on your Facebook Messenger page. You can also create additional chatflows and use the direct URLs for these chatflows in your content.

You can only have one primary chatflow for each connected Facebook Messenger account. This is the default chatflow that visitors will see when messaging you. You can, however, create additional instant reply chatflows or bot chatflows and use the direct URLs for these chatflows in your content. Add direct URLs to your CTAs, marketing emails, or website pages so visitors can immediately start a conversation with your team in Messenger.

Your new chatflow will now appear on the Facebook Messenger tab of the chatflows tool. If you add the Messenger URL to your content, when a contact clicks the URL, they'll be brought directly to Messenger where they can start a conversation with your team.

To make one of your new chatflows the primary chatflow that visitors will see when visiting your Facebook Business page, hover over the chatflow, click the More dropdown menu, and select Set as primary.

With automations and intelligent chatbots, you can use Facebook Messenger for business to communicate personally at scale, giving customers the individual attention they need without burning out your team.

We showed you some of the basic built-in Facebook Messenger marketing automations in the last section. To take things to the next level, you can automate whole Facebook Messenger conversations using an intelligent chatbot.

Following a conversation, save relevant notes back to your CRM using the two-way integration in Inbox. This can include apparel sizes, order preferences, or other details that may be useful to have on hand for future chats.

Adding a Messenger chat button to your website is an easy way to introduce chat functionality without a custom chat tool. When someone clicks the chat button on your website, it opens a Messenger conversation so they can talk to you or your team. You can also set up automated prompts.

Save time building an efficient customer support system on social media with Hootsuite. Respond to questions and complaints, create tickets from social conversations, and work with chatbots all from one dashboard. See it in action.

The next step is to create a welcome message that will be shown to your customers when they launch a Messenger chatbot session. This message is extremely important because it tells users what to do and what to expect.

Sometimes a user will ask a question that the Facebook Messenger chatbot cannot answer. When this happens, you will need a default reply to tell them what to do next (email support, reword their question, call your helpdesk, etc.). ff782bc1db