However as Jose said above the latest firmware for the NMC is compatible with version 13/14 so if your NMC technical level is above 17 you can apply the latest firmware. See _download_bylitcode.asp?doc_id=33336

i originally (long time ago) started with a PULSAR ESV14 and ESV8 , working together with software Solution Pac WAN on PC (Windows) and Sun/Solaris; tweeking a litle bit the software modules, until, most important, when power failed, all fine !


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Note: There are two procedures for updating to 15.5.7. To determine which procedure to follow, identify the current firmware version running on your devices, by clicking About in the device's web interface and viewing the PowerAlert Engine Version.

I have an Eaton RF9640-NDW I recently picked up from Lowes. Getting it installed and connected was no issue. It worked great for a couple weeks. Then, for reasons I'm not sure of, it stopped responding to any local controls. It still worked fine when getting it's commands from the Hubitat, but would not work when pushing any of the buttons on the switch itself.

A couple weeks ago I had to turn off the breaker for unrelated reasons. When I turned it back on, everything worked again as expected. Unfortunately, it's now doing the same thing. I can't keep turning the breaker off to make the switch work again.

I've read about a feature that some of Eaton's switches have for doing a child lockout to disable local controls, but I can't seem to find any information about how it works. It's possible that this switch doesn't have that feature and/or that it's not what's causing my issue... but it also seems plausible that it is my issue.

@Eric.C.Miller - That's what I seem to be finding. I can find a bunch of references (even across different Eaton products) to the existence of a "Child lockout feature" but I haven't been able to find anything about how it works.

@Rxich - That's actually a very tempting offer... the biggest problem I have is that almost my entire house is wired so that the power comes into the light fixture with a single 14/2 wire down to the switch, so there's no neutral available at the switch. This switch went into my daughter's bedroom which I just built, so I made sure to run the power to the switch.

I did much the same, copper romex is expensive as hell. I regret it now, but there was no such thing as a "smart home". The other day my wife said "why are you under the porch with a laptop" and I said I'm fixing the lights. Was excluding a z-wave Aeon relay with a z-stick & pc controller, due to weak hub signal. Insane world we live in

I have had this issue (device responds to commands from the hub but does not respond to local commands) a few times myself with the RF9640 and RF9642 devices. I have a lot of these, and it has happened on five or six of my devices so far. I called Eaton technical support to see if they had any sage words of wisdom, and yes, they did! This is a known issue with early firmware versions. All of my devices are V1.00.

They had found this and fixed it earlier this year. [Eaton does not publish firmware updates, so stop looking for them. ] They said they would send me a new device and when I had replaced it, send them the old device. I explaned I have 40ish devices in my home, and that would be a real pain in the *** to exclude, replace, and include them without totally rebuilding all of my automations. I explained I was very familiar with the OTA firmware update process. A couple of email exchanges later and now I have new V1.11 firmware files for both the dimmer and accessory dimmer devices. They also sent a very detailed document on how to perform the OTA update using the Z-Wave PC Controller 5 tool from Silicon Labs.

I am still in the process of applying the updates, so I haven't road tested it, but I am very hopeful this resolves the issue. Contact Eaton Technical Support. You should be able to get them to send you the firmware files too.

I have installed about 40 + of these RF96 series switches, dimmers, add on switches and dimmers including wall receptacles. I started noticing the issues initially on 3 devices and then now 9 devices, not able to operate manually. There is no hard reset button to reset them. Can you please shed some light here. Worried about the whole investment on these devices.

Any chance to share the fw files? I have 8 devices/accessory switches and the support team keeps asking me to use the airgap switches to recover function and keeps saying that they dont send out fw files Maybe I just got a bad CS rep....

Same here seems like we got a bad rep. They are refusing to share the firmware. Can any one of you please share the firmware files? I have about 34 devices (RF9640, RF9601, RF9642, RF9617 and RFTR9605). It is such a pain to keep using the AirGap on the Dimmer and there is no AirGap on the RF9601, RF9642, RF9617. They are asking to hold 20 secs to reset them and then exclude and then reinclude them. I really appreciate if any one of you can share the firmware.

Tried to email the customer support. I told them I have sync issues and asked if they could share firmware updates. They are refusing to share the firmware files even after multiple requests. They just concluded that I have a faulty hub and closed the case. Anyway to get the firmware files?

I cannot express how grateful I am for you uploading the files. I have multiple of these already installed and this has enabled me to update them through zwave2mqtt control panel in Home Assistant. Thank you!

If the flashing procedure fails, the UPS does not start and blinks all leds.It seems, that this type of UPS have a built-in USB bootloader.When the UPS does not boot, but the setUPS tool recognizes an USB BOOTLOADER device, you can force the firmware flashing.

Eaton makes a 3\4-way dimmer switch with wifi support (exclusively for Amazon Alexa). I opened it up and it has a MT-52 module inside it. Does anyone know of a 3rd party firmware similar to Tasmota that I can flash on to it? I received it as a gift, with no option to return it for a refund. Would like to make some use out of it, short of scratching off the wifi antenna and using it exclusively as a dumb dimmer switch.

First, I am new to CoDeSys. I have been a programmer since the early 70s.

I am trying to connect codesys on a windows 7 pro system using codesys

3.5 SP9 patch 1 to an Eaton HFX12m controller using structured text as the

language. Using a small test program under "Build" the program compiles with

0 errors. But, when I try to connect it using "Online" it gives me a

"communication error: AppExists (#0x00000500)". This is as far as I have

been able to go. If there is anyone out there who has some experience with

the Eaton HFX series of controllers, I am going to need some help. If any

further information is needed about how I have this project setup just let

me know. Thanks in advance..

DPguy,

The Eaton HFX controller use CoDeSys version 3.5.5.4 on their controllers. This is probably a good start to the issue you are seeing. We tried once to create the project using 3.5.6.0 but ran into nothing but problems. We uninstalled and went back to 3.5.5.4 and haven't had issues since.

Thanks for the reply. I tried to find that version on the CoDeSys

web site but they don't seem to have it anymore. I have been

trying to make this connection for over six months with no success.

I am just wondering now if the latest edition of the software will

work on the HFX12. Any info I can learn about codesys and the

HFX device would be helpful. Thanks again for the reply.

You should be able to see the device with the latest version. Is this your first time programming in CoDeSys? Also have you read over the Installation and Operation Manual? Can you see the device when you do a scan network? On page 14 it goes over the requirements to be able to see the device when you do a scan network. Also shows how to install/update the firmware on the controller. If the b light is solid red, A light is off, that means you have no firmware on the controller and until you get firmware installed the controller is useless. You need the ECOM cable for that.

Thanks again for all the replays. Yes, this is my first attempt to program

a PLC. I got the HFX12m about eight months ago. It was then I discovered

that I needed the Ecom cable. So, I ordered it too. Got it three months

later. I used it to load the firmware to the device. When powered up the "A"

light is green. The HFX package has been installed for the 12 version. I have

read the installation manual many times. I have used the "Service tool" to

connect with the device and it works OK. The small test program works fine

using "Build" but when I try to go "Online" to copy the program to the device

I get the "Communication error" and that is as far as I have been able to go.

The device shows connected and when I go to device->Send Echo Service,

it responds quickly. The Device screen shows a green dot on the gateway and

the PLC. I will try to sent a screen shot of the screen showing the error.

The best chance you have of getting support is contacting who you purchased it from. 3S supports Eaton who supports distributors who supports the end customer. (Unless you are a large OEM who can buy direct from Eaton.) I tried installing 3.5.9.4 on a virtual machine but it requires windows 7 or higher to run so I didn't make it very far. Was going to test if I ran into the same error. I bet if you uninstalled 3.5.9.1 and installed either ProFx (USB dongle required/license) or CoDeSys 3.5.5.something it should work. I have worked with a few people that are using 3.5.5.1 and sometimes run into a missing library but it usually works and connects just fine to the controller. You could also use 3.5.4.2 if you installed an older version of the firmware.

I downloaded the latest version of the software last night (3.5.10.40) I have yet to install it. As I

mentioned before finding those older versions is tricky. They are not on the 3S website anymore.

The reason I am not using Pro-FX is that they want money for a key. I am trying to do the R&D on

this device with as little cost as I can. Also, what version of the firmware should I use if I use the

latest version of the software? I bought the devices from an Eaton distributor. Repeated contacts

with that company has been no help. They have never heard of Pro-FX or for that mater HFX series

of controllers. I had to give them the part numbers and they just ordered them from that. The

firmware I loaded onto the device is HFX 1.3.0 dated 4/16/2016. Just so it is known, I also installed

Pro-FX control downloaded from the Eaton website just to see if it would install. I can't use it

because I do not have a key code. When I did that, the gateway and PLC icons appeared in the

windows tray on the bottom of the windows 7 screen. Installing 3S did not do that. I also have

twincat 3 from Beckhoff that I used with a youtube video series to learn how to program in structured

text. It was for training only. So, should I use the latest version, or should I try to find one of these

older versions and which firmware version should I use? I also have firmware 1.4.0 dated 1/17/2017. 152ee80cbc

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