You may be having a driver issue if the above solution doesn't take you to any touchpad options. I know on a clean install on my dell laptop, my touchpad scroll didn't work until i reinstalled the driver. Acer drivers are available at

I had the same problem in Win7 x64. I used the TouchPad_Synaptics_15.0.12.0_W7x64_A.zip driver straight from Acers driver download site for my Acer Aspire 5745PG. When I installed the driver by using the first setup.exe within the folder after extraction. I didn't have the scroll feature for my touchpad even though there is a scroll bar on the right side of the screen.


Download Driver Touchpad Acer Windows 8.1


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I tried to get my Acer laptop's touchpad working properly. I installed driver package (psmouse-alps-dkms_0.10_all) which made the side scrolling working. However, the touchpad supports multitouch (works on Windows), but Synaptiks claims that only 1 finger is detected by the touchpad. Thus 2 finger scrolling, pinch & pan zoom and those are not working.

my acer aspire E 15 es1-512-c3x9 after installing windows 10 enterprise the touch stop working, and i don't even see the driver of my touch pad even after installing them, and when i try to change the the bios setting from legacy to uefi it say not bot file then i change to legacy and it boot yet touch pad not working how to fix please help .

I use the pointer to access driver manager so it it's not functioning I cannot do that. No pointer= no browser, no file explorer, no nothing. It highlights but no action. And no hand on a square w/small circle and diagonal (is it the F8?) And how would I know if the touchpad is on or off? It's an ELAN pointer

After 2 days of trying to get this to work this did the job!! So if you have an Acer E15 with a newly installed windows 10 and your touchpad isn't working do this!! ^^ I tried the windows 10 driver 500x never thought of the windows 8 working. THANK YOU DUDE!

After trial and error numerous times with the win 8.1 drivers and all nonsense, I noticed that my bios didn't have the option to change touchpad setting from advanced to basic so obviously I needed to update my bios... Change setting and its that's

What causes the Acer touch pad not working? According to a survey, the problem often occurs after the laptop touchpad has been disabled accidentally. In addition, outdated or incompatible device drivers, incorrect touchpad settings, outdated BIOS, and faulty hardware are also responsible for Acer touchpad not working.

Step 2. In the pop-up window, expand the Mice and other pointing devices/Touchpad category. Then right-click the touchpad device and select Update driver.

Step 3. In the pop-up window, select Search automatically for drivers and follow the on-screen instructions to install the available updated driver. Alternatively, you can visit the official website of the touchpad driver, and download and install it on your Acer laptop manually.

Step 5. If the touchpad not working on Acer laptop persists, you can right-click the touchpad driver again, select Uninstall device, follow the on-screen prompts to reinstall the driver, and re-enable the touchpad.

Among other causes reported by users whose touchpad stopped working, outdated or incompatible device drivers are the most common. Driver-related issues can result from corrupt or missing system files or recent system updates.

There are times when different software components, including drivers, system services, and third-party applications clash to cause various problems. These software conflicts can disrupt the communication between the operating system and your touchpad, causing it to stop working.

The touchpad driver is the main go-between that allows Windows and the touchpad to interact. If it is faulty, missing, or corrupt, your operating system will not recognize the device, causing it to malfunction or stop working.

Using Auslogics Driver Updater to update your touchpad driver is a preferable method. Besides overriding the hassles associated with manual upgrades, you can use the software to update all your device drivers in one click.

The conflict may lead to the OS not communicating with the touchpad as it should. So, if you started noticing the problem after installing an update, application, or driver, consider restoring your computer.

If your laptop cursor suddenly disappeared, you can fix the problem by disabling and re-enabling your touchpad, restarting your PC, updating Windows, and fixing driver-related problems. You can also check for software conflicts and run your antivirus to get rid of malware.

If after BIOS restoration and EC reset, the touchpad is functional in the BIOS/UEFI screen but becomes inoperative upon entering the Windows system, please proceed to the next section to update the BIOS and drivers.

Just today I discovered that the problem with the advanced touchpad is because of the Nvidia graphics driversI installed ubuntu 20.04 with only "minimal installation" and the "wifi hardware and graphics driver" options checked and the touchpad did not give a problem even once! After installation also did not change or update the Nvidia drivers through the additional drivers or software update application or by any other method.

I've had the same issue for years now. For the longest time, I thought it was just an issue with Windows Update to the new version. I believe that before 2018 or 19, this graphics driver did play nice with Windows for whatever reason. I purposefully kept Windows un-updated for this reason, but sometime in 2019, I decided to update to the latest windows version to see if the issue got fixed. It did not.

I ended up "fixing" the mouse lag by going into my Device manager program, clicking on Display adapters, and right clicking to disable the AMD Radeon(TM) R4 Graphics driver. This solved the issue immediately, and now, it pops up again once windows re-updates (presumably re-enabling the driver). I don't really game on this computer, so it's not an issue for me, so if you're in the same boat there, this solution may work for you or whoever else is reading this.

I don't think you're doing anything wrong - it just sounds like this driver and windows update aren't playing nice with one another, and neither company is willing to look into it because this is such an old system and probably only affects a handful of us. 2351a5e196

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