I used to use the laptop for gaming about 2 years ago but stopped. Now I'm trying to get back into those same games and have found that they are incredibly slow - even with graphics at minimal. Some of the games tell me that my "graphics drivers are 597 days old" - which would match the date being shown as my driver date (5/19/2016). The problem is that when I go to intel to update my graphics driver, none of the ones I try (which I believe match my specifications) will successfully download because it tells me I don't "meet minimum requirements". When I try using the intel driver and support assistant, it tells me that there are no updates available. How can my graphics drivers be 597 days old with no updates available? Have intel stopped releasing graphics driver updates for my graphics card/processor?
I am resigned to the fact that I will probably have to purchase a new laptop in order to get a better gaming experience, but I just wanted to check whether I was missing anything obvious first. I'd appreciate any advice or assistance on whether I actually do have the most up to date graphics driver available to me or, if not, how I can go about installing one more up to date.
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I have the same query and would like more info. My gaming manufacturer (Big Fish) after performing a diagnostics, directed me to an update for my Windows 7 Home Premium 64-bit Service Pack 1, Toshiba Portege that has the Intel (R) HD Graphics 3000 installed; Driver Date 7/13/2015, Version 9.17.104229. When I tried to make the recommended installation I received this error message: "This computer does not meet the minimum requirements for installing the win64_15.36344889.exe software." All devices I have checked say, "The device is working properly."
My real question is what, other than the graphics driver, would prevent my computer from downloading new games and not responding when clicking on a downloaded game. If the device is working properly, but is no longer supported by Intel, can that still be why I can no longer download and install these games?
As an aside, I ran this computer in Safe Mode and was able to open two games, Scrabble and Burger Shop 2. The former has no graphics to speak of. The latter has limited graphics. , Unfortunately, I do not know what to do with this information to fix the problem.
I have a 5 year old Inspiron laptop with the i3 2.40ghz 2370m processor and Intel HD 3000 graphics card. It NEVER made the list as being supported for Windows 10 by Dell or Intel. I UPGRADED ANYWAY to Windows 10 when it was released. I have had a great experience with only a few driver issues. Mostly during the first year W10 was released. Last few months I've been using a 4k HDR TV as my primary display w/HDMI. I noticed when I 1st connected it with the newer 2.0 HDMI cable the card read the resolutions it could use that my TV supports like wider xvYCC EXTENDED GAMUT. The result is a wider and deeper range of color overall.
TODAY I SUCCESSFULLY SET A CUSTOM RESOLUTION WITHIN THE INTEL GRAPHICS AND MEDIA CONTROL PANEL TO 3840X21260, REFRESH 30HZ, CVT-RB TIMING. I tried many different refresh rates but 30hz is highest the card accepted. I'll see over the next few weeks how the lower refresh affects viewing. I HOPE THIS HELPS OTHERS WHO MIGHT HAVE A SIMILAR SITUATION! I WAS THINKING OF GETTING A NEWER COMPUTER THAT SUPPORTS 4K BEFORE I TRIED THIS! THE DRIVER IS 9.17.10.4459
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
Over the past week or so, I've been trying to update my graphics driver to the latest version but to no avail. When I first started, I didn't think it was that much of a problem as my Intel Driver & Support Assistant has at one point, continuously failed to update to the latest graphics driver until a few days later.
However, when I let the graphics driver be for a while now and after coming back to it, it still wouldn't update. And by failing to update, I mean as in, the Intel Driver & Support Assistant would tell me to install the driver, then the driver would try to install and extract. Suddenly, the installer would crash and disappear from my task bar, before the Intel Driver & Support Assistant would tell me that the graphics driver failed to install.
I tried manually installing the driver myself through the website, and it didn't work. I tried updating the graphics driver through the control panel method, but it didn't work. And as a last resort, I used DDU and then tried to manually install the driver, but nothing seems to be helping my graphics driver installer to stop crashing after extraction. I don't know what to do anymore, and I am so tired of having to look through several articles, only to find out that it still failed to install after doing their instructions.
SSU: Please download and scan your system using our tool, Intel System Support Utility so we can help check your system info first. Once finished downloading, open the tool, click on scan 'Everything', click next, then save the system information to a .txt file. Please provide the .txt file.
I'd like to emphasize that Intel offers generic software and driver versions. However, it's important to note that when it comes to laptops, the original equipment manufacturer (OEM) often introduces specific modifications, customizations, or other adjustments.
We recommend testing with the HP driver to see if the behavior is different. You can download the driver using the previous link. You may also check with them if they recommend installing the additional Monitor/Display drivers.
We sincerely regret that the issue is still persisting despite your efforts, including a clean installation of both the OEM and Intel drivers. Rest assured, we are fully committed to resolving this matter and will delve deeper into our research to uncover a potential solution.
Try another clean installation without an ethernet connection (No WIFI) just running the drivers, from the device manager delete all drivers until you see the MS display adapter then run the latest version 31.0.101.4885
The installation window just simply closes on its own without any chance of me being able to click on it. There's no specific error, and the Intel Assistant just says "installation error" after it closes.
Also I've tried the following methods you gave me, and none of them did anything. The window still closed by itself even after trying to clean install the driver.
We sincerely regret to learn that the problem persists even after performing a thorough clean installation of the drivers. It seems that you have diligently explored nearly all possible troubleshooting avenues for this issue.
At this juncture, we highly recommend reaching out to the original equipment manufacturer (OEM), which in this case is HP. The reason for this recommendation is that the issue may be tied to a system-related problem, and HP is best equipped to provide you with the specialized assistance required for their product.
I have tried installing new drivers multiple times before as the tool told me I needed to, however every time I eventually give up because it always gets stuck on the same thing. Last night I let it update itself and I woke up to still be on the same thing and I have no idea what to do anymore as they have needed to be updated for quite some time.
Thank you for the reply! I might sound a bit dumb but what do you mean by driver package, and where can I download this from? What do I look for in the Apps & Features part as I see 5 Intel programs but nothing that suggests graphics
In the Apps and Features (or Programs and Features, depending upon you version of Windows), applet, you want to uninstall the package labelled Intel Graphics Driver. If you are not seeing a package with this name, then what has likely happened is that, somehow, you have a partially uninstalled package sitting there (and this can hang any subsequent attempt to uninstall it). If you are at this point, with the knowledge level that you have, it is going to be difficult to walk you through it, but let's at least try. Following the process I outlined above, substitute the following for Step 3:
In many laptops that also have AMD/NVIDIA graphics, the output from this graphics solution is routed out through the Intel graphics. To deliver support for this (switchable) configuration, the manufacturer had to develop a custom version of the intel HD Graphics driver that included the modification necessary. If your notebook is configured this way, you cannot use the generic Intel HD Graphics driver package; you must get a customized version from HP. If they don't provide one for Windows 10, you may be out of luck...
I have exactly the same problem with intel graphics hd 4000 except I get blue screen in the end saying stop code VIDEO TDR FAILURE what failed :igdkm64.sys and the only way I can use windows i need to go to safe mode and uninstall or disab the intel graphics hd 4000 driver so I can use windows normally HELP Please 152ee80cbc
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