Download High Quality Costa Coffee App

Costa Coffee was founded in London in 1971 by Sergio Costa as a wholesale operation supplying roasted coffee to caterers and specialist Italian coffee shops. It was acquired by Whitbread in 1995, then sold to The Coca-Cola Company in January 2019 in a deal worth $4.9 billion and has grown to 3,401 stores across 31 countries and 18,412 employees.[3] The business has 2,121 UK restaurants, over 6,000 Costa Express vending facilities and a further 1,280 outlets overseas, including 460 in China.[2][4]

Sergio Costa founded a coffee roastery in Fenchurch Street, London, in 1971, supplying local caterers. The family had moved to England from Parma, Italy, in the 1950s.[7][8] Costa branched out to selling coffee and opened their first store in Vauxhall Bridge Road, London in 1981.[9]

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By 1995, the Costa Coffee chain had 41 stores in UK,[10] and was acquired by Whitbread, the UK's largest hotel and coffee shop operator, becoming a wholly owned subsidiary. In 2009, Costa opened its 1,000th store, in Cardiff. In December 2009, Costa Coffee agreed to acquire the Polish chain Coffeeheaven for 36 million, adding 79 stores in central and eastern Europe.[11]

In March 2020, all UK coffee shops were closed indefinitely due to the COVID-19 pandemic. In late May some branches reopened for takeaway or drive-through orders.[14] In 2022, Costa Coffee discontinued the Costa Book Awards that Whitbread had started 51 years earlier.[15] At the end of July 2022 Jill McDonald stepped down as CEO of the company,[16] and was succeeded by Philippe Schaillee in April 2023.[17]

Costa Coffee operates 2,467 outlets in the United Kingdom as of October 2019[update]. Overseas, it operates 1,413 stores in 32 countries.[2] The first Costa store outside the UK opened in the United Arab Emirates in 1999,[25] and, in September 2017, was the first coffee shop worldwide to start delivering coffee via drones.[26]

Following Whitbread's 59.5m acquisition of Coffee Nation, a chain of coffee machines, the machines were re-branded as Costa Express.[27] The company planned to expand to hospitals, universities and transport interchanges.[28] In Denmark, Costa Express machines are located in Shell stations; they had previously also been in Shell Canada.[29] In the UK, many grocery store chain SPAR petrol station stores have Costa Express machines.[30]

Schaillee began his career with the Sara Lee Group in Belgium in 1994, where he held various marketing roles. In 2000, he moved to the United States, where he was executive vice president of marketing for the coffee and tea businesses. He later became EVP of the beverages division.

Most recently, he has been a member of the executive committee at France-based Groupe SEB, which is a global market leader in cookware, small domestic appliances and professional coffee equipment, with brands that include WMF, Schaerer, All-Clad, Krups, Tefal and Rowenta.

The people who handcraft coffee and deliver customer service to Costa Coffee customers every single day are the beating heart of the brand. It's their skill, dedication, pride and passion on which the brand and customer loyalty are built. With stiff competition in the retail market, Costa Coffee differentiates itself through service.

The Costa Coffee experience at SEA will be customizable for travelers to get what they need to fuel up for their journey. The location offers full-service barista crafted food and drinks, a self-service brewed coffee and quick-to-go sandwich and snack station, self-service order kiosks, and a Smart Caf machine for 24/7 hot and iced espresso drinks.

With an unwavering commitment to broaden its horizons and explore new international markets, Costa Coffee, a renowned British coffeehouse chain, embarked on a significant venture to establish its brand in the United States.

The image became the subject of debate on social media, with some right-wing users planning to boycott the coffee company while LGBTQ allies praised Costa Coffee for positive representation of transgender people.

Great coffee is big business. Costa Coffee brings irresistible coffee to your customers and proven profit to your business via a wide range of offerings from our self-serve and touchless equipment to our Proud to Serve solutions.

Combining the sounds, smells and tastes of a bustling caf, the Smart Caf offers an on-the-go experience unlike any other. Our innovative touch screen machines are capable of crafting over 200+ drink combinations. Always using fresh milk and freshly ground Signature Blend beans, the Smart Caf is an irresistible coffee experience for partners seeking quality coffee.

By combining Costa Coffee's premium Signature Blend coffee with modern mobile technology, cloud computing, and robotics, the BaristaBot is transforming specialty coffee. The 24/7 automated barista affords a fully touchless (just download the mobile app!), on-demand coffee experience. The hardest part is which drink to select with over 1 million combinations of coffees, gourmet syrups, sweeteners and more.

Proud to Serve is a streamlined coffee offer that allows our partners to serve quality Costa Coffee within their own environments. This enables our partners to serve a range of Costa Coffee beverages for customers, employees and more.

Headquartered in Buckinghamshire, Costa Coffee is present in 45 countries with 2,800-plus coffee shops in the UK and Ireland and 1,100-plus globally. As part of its digital transformation, Costa Coffee has selected GEP SOFTWARE to transform and automate its source-to-contract procurement process for all indirect spend, encompassing sourcing, contract and supplier risk management.

Costa has something for everyone. A warm, welcoming atmosphere, a great range of authentic coffee drinks, teas and hot chocolate, and a superb range of Ice Cold Costa drinks for the summer months. Enjoy a wide range of savoury snacks such as paninis, sandwiches and wraps, or indulge yourself with something from their sweet

I knew I made the right choice to follow you when you shared news that the oat milk was no longer gluten free! I had been ordering it assuming it was the same milk and it made me super ill. I get my coffee from cafe Nero now, they use the gf oat milk and I think the coffee is nicer anyway! Really disappointing move from Costa. Thanks for this post!!

With an abundance of brands to choose from, finding an outstanding coffee producer can sometimes seem like a daunting task. Perhaps you prefer to brew your beans at home or maybe you favor the social commodity of buying a fancy beverage from a coffee shop. Whatever the case, it's always good to know where your coffee comes from and remain informed about all of your available options, especially if you're traveling. Enter Costa Coffee.

Though virtually unknown in the U.S., over the past 50 years the company built a reputation as the leader of the U.K. coffee market niche. Founded in 1971 by Italian-born brothers Sergio and Bruno Costa, Costa Coffee stemmed from the wish to make quality, good-tasting coffee available to any coffee enthusiast in England. And, as the company's history shows, it managed to do exactly that while adding a bit of flair to its wide-ranging beverage and food menu. Here is how the company grew over time and what presently sets it apart from its competitors.

Costa Coffee is one of the best-known international brands with a one-of-a-kind flavor that is deeply rooted in its history. The main purpose of the brand founded in London in 1971 was to develop a unique, well-flavored coffee and make it available to its customers. The Costa brothers knew a thing or two about coffee and wanted to share this expertise with the British public. They tested 112 coffee mixtures to find Costa's signature blend (via Costa Coffee).

In a few short years, the brand became well-known in London, and the brothers opened the first Costa roastery in 1978. Costa Coffee's early business model meant selling its product to restaurants and hotels. The company's style included a touch of class, as it made deliveries using London's iconic black cabs. Three years later, in 1981, Costa opened the first Costa Coffee shop in London. The company kept the same classy image, serving coffee in fancy porcelain cups.

Another important landmark in Costa Coffee's history was the 1995 acquisition by the international hospitality company Whitbread. With Whitbread, Costa Coffee grew from having 39 coffee shops to being the most important coffee shop company in the U.K..

According to Forbes, Coca-Cola acquired Costa Coffee to expand in the hot beverage (coffee) segment, as the coffee company had very good worldwide prospects. The acquisition was announced by both Coca-Cola and Costa Coffee's parent company, Whitbread, in 2018. It effectively took place in the first half of 2019, for a reported $5.1 billion (via Coca-Cola).

As a consequence, Coca-Cola expanded into a constantly growing niche. Coca-Cola benefits from Costa Coffee's coffee expertise, from sourcing to distribution, and can expand the company's offer. The acquisition was another recognition of Costa's brand presence and international growth potential. On the other hand, the Costa Coffee brand gained the marketing and distribution capabilities of a massive international company.

It's obvious that a coffee brand knows its trade when the picking, roasting, and mixing of its beans are all done in-house. Costa Coffee has long owned its roastery, but in 2017, a year before announcing the Coca-Cola acquisition, it opened one of the largest roasteries in Europe. Located in Basildon, Essex, U.K., the roastery represents an investment of $48.66 million and the location was chosen for its proximity to Tilbury Port, the place where the raw coffee beans used by Costa enter the country.

The roastery is designed to produce 45,000 tons of coffee a year, a figure that represents four times more than the roasting capacity of the previous roastery, according to Costa Coffee. A single-story production unit, the Basildon roastery was built using sustainable materials and technologies and is equipped with a rainwater harvesting system and a solar photovoltaic system. The improvement of processing methods and the use of new technologies means that productivity has increased by 25% (via Food Processing Technology). The roastery is also home to a training academy, where 3,000 baristas can be coached every year. 17dc91bb1f