Privacy Policy

Last update: june 15, 2019

We respect your privacy, which is very important to us.

DOTJOY Games pays attention to your personal data. Please read our Privacy Policy, in order to be aware of what type of information we collect, how we use/store/transfer it. Your use of the application signifies your agreement with our Privacy Policy.

This Privacy Policy may be amended from time to time. You are invited to look at this page periodically. Your continued use of the application will signify your acceptance of the changes.

DOTJOY collects information as described below. DOTJOY primary goals in collecting and using information is to create your account, provide Services to you, improve our Service, contact you, conduct research and create reports for internal use. We store information on servers located in Europe via Amazon Web Services and may store information on servers and equipment in other countries.

If you have any questions, feel free to contact us at binbin.liu@dotcunited.com.

1.WHAT WE COLLECT

First of all, the main aim of collecting personal data is to help us improve the game. First, we collect Personal Information. By Personal Information, we mean data that identify you, such as name, address, telephone number, social security number, email, etc. We will not ask for all these data, but we may need some extra Personal Information for payment.

The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use. The data we collect can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, ad identifier (IDFA), Android ad master identifier, The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on) etc.

2.How we use your information

The data collected is used to:

- Process and follow the application sent through our website,

- Respond to your request via the contact form or application.

- In general, communicate with you, especially when you contact us in any way

- providing, personalizing and improving the Services and advertising (including third party products and services) available in the Services or other places;

- showing you advertising from our partners and others that might be of interest to you;

- contacting you as part of customer support; to send you updates or information about the Services;

- managing your account and relationship with the Service and improving your experience when you use it;

- improving the Services, research, surveying, and engaging with you, for example, by sending you communications for these purposes;

- marketing and promotion of the Services or products, either for direct or third parties commercial purposes;

- personalizing and optimizing the Services, promotional content and/or advertising;

- processing payments or preventing and detecting fraud;

- creating reports, analysis or similar services for the purposes of research or business intelligence;

We collect all or part of the data listed above only after obtaining the express consent of the purpose of the treatment.

In above situation, we guarantee that your PII will only be used for contacting you and improving our services. We will never use such information (e.g. your name and email address) for any other purposes, such as to further market our products, or to disclose your personal information to a third party for commercial gains.

3.COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES

We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). We use them such as authenticating you, remembering your preferences and settings, analyzing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features.

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including us, do not currently respond to DNT signals.

4. Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analysing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Depending on a service you use, we may share some of your Personal Data and information with third-party business partners who perform analytical and other tasks for us (in some jurisdictions such parties may qualify for being a ‘processor’ under applicable laws). These are the third-party services with whom, among others, we may share some of your Personal Data and information:

Appsflyer. Appsflyer is a mobile marketing platform. We may share certain non-identifiable information about you and some Personal Data (but never any data related to health) in order to carry out marketing activities and provide you better and more targeted service. Learn more about Appsflyer: https://www.appsflyer.com

MoPub. Mopub is a subsidiary of Twitter, Inc. and a monetization platform. We may share non-identifiable information about you and some Personal Data (but never any data related to health) in order to carry out marketing and adds activities. Learn more about MoPub: https://www.mopub.com

Facebook. We use Facebook as our advertising partner to display advertising in our App or to manage our advertising on other sites. Normally, Facebook collects only non-personally identifiable information about your activities on this App and other apps to provide you targeted advertising based upon your interests. Learn more about Facebook advertising policy: https://m.facebook.com/ads/ad_choices.

Fabric. We use Fabric, an analytics company and a Google subsidiary, to better understand your use of the App. For example, Fabric may use device identifiers that are stored on your mobile device and allow us to analyze your use of the App in order to improve our App features. Read more about Fabric here: https://get.fabric.io

Crashlytics.Crashlytics, a Google business division, provides us crash reporting solution that we use in order to track when the App crashes or works improperly on your device. Crashlytics may collect certain device identifiers in order to understand on what devices and under which circumstances the App does not work or crashes. See more about Crashlytics here: https://try.crashlytics.com/reports/

Appsee. Appsee is s a mobile app analytics platform that provides us tools that enable us to track and optimize the UX in the App through the use of some device identifiers. See more here: https://www.appsee.com

Flurry.Flurry is a Yahoo! Subsidiary and analytical platform that we use in order to analyze different use trends in our App. We may share certain non-identifiable information about you and some Personal Data (but never any data related to health) with Flurry. See more: https://developer.yahoo.com/flurry/legal-privacy/tos.html

Zendesk.We use Zendesk as an intermediary for user support services. Zendesk may collect some of your Personal data (like contact information) in order to connect us with you. See more about Zendesk and its privacy policy:https://www.zendesk.com/company/customers-partners/eu-data-protection/

Twitter.We use Twitter as our advertising partner to display advertising in Twitter. Normally, Twitter collects only non-personally identifiable information about your activities on this App and other apps to provide you targeted advertising based upon your interests. See more about Twitter’s privacy approach:https://help.twitter.com/en/rules-and-policies/update-privacy-policy

Firebase.Firebase is an analytics product from Google, Inc. that allows us to track crashes of the App, monitor events in the App, provide us stats regarding the use of the App. Firebase may collect certain device identifiers in order to understand on what devices and under which circumstances particular incidents and events happen. See more on Firebase: https://firebase.google.com/

By using the app, you consent that we may use cookies and third-party services and collect your usage (including for processing by third-party service providers) and some personal data under a unique identifier, for the purposes of tracking, analysis, and improvement of the app. By using our service, you explicit

5.INTERNATIONAL TRANSFER

We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Policy.

6. RETENTION AND STORAGE OF YOUR PERSONAL DATA

We will retain your Personal Data for as long as the application is installed on your mobile device or as needed to provide you service. If you remove the application, we will remove your Personal Data and use copies of your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. What PURPOSES do we USE your personal data for?

We will use your personal data:

To keep you posted on software updates, technical updates, security alerts and support and administrative messages;

To allow you to download and purchase our products and services such as our apps and related websites;

To help us create, provide, develop, operate, deliver, maintain and improve our products, services, content, advertising and continually improve your user experience;

To assess customer satisfaction and link or combine with information we get from others to help understand your needs and provide you with better user experience;

To process transactions and send you related information, including confirmations and invoices;

To respond to your comments, inquiries, questions, provide customer service and support and fulfill your requests;

To verify identity, assist with identification of users, and to determine appropriate services;

To communicate with you and send you important notices or personalized messages, such as communications about purchases and changes to our terms, conditions, and policies;

To monitor, evaluate and analyze trends, data, transactions, usage and activities in connection with our products and services;

To facilitate internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications;

To detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property;

To use your personal data for purposes associated with our legal and regulatory obligations.

We have to establish a legal ground to use your personal data, so we will make sure that we only use your personal data for the purposes set out in this Section 3 where we are satisfied that:

our use of your personal data is necessary to perform a contract or take steps to enter into a contract with you (e.g. to fulfill obligations under the contract signed between you and us), or

our use of your personal data is necessary to comply with a relevant legal or regulatory obligation that we are subject to, or

our use of your personal data is necessary to support ‘legitimate interests’ that we have as a business (for example, to improve our products, or to carry out analytics across our datasets), provided it is always carried out in a way that is proportionate, and that respects your privacy rights.

In order for us to provide you with our services when you use certain applications, we may collect special categories of data from you. For our collection or use of your special categories of data, we will establish an additional lawful ground to those set out above which will allow us to use that information. This additional exemption will typically be:

your explicit consent;

the establishment, exercise or defense by us or third parties of legal claims; or

a specific exemption provided under local laws of EU Member States and other countries implementing the GDPR.

PLEASE NOTE: If we have previously advised that we are relying on consent as the basis of our processing activities, going forward we will not be relying on that legal basis except where this has been explicitly set out to you. For the types information you’ve consented to provide us while using our product or service, you’re deemed to have granted us authorization to continuously use such information throughout the period you use our product or service- unless you have deleted such information (either by yourself or by informing us, pursuant to this Privacy Policy) or, by effective settings or notice, refused our continued usage of the information. When you cancel your user account and / or completely uninstall our product (or stop using our service), we will, pursuant to applicable laws and according to this Policy, stop using and / or delete such information of you.

PLEASE NOTE: If you provide your explicit consent to allow us to process your special categories of data, you may withdraw your consent to such processing at any time. However, you should be aware that if you choose to do so we may be unable to continue to provide certain services to you. If you choose to withdraw your consent we will tell you more about the possible consequences.

PLEASE NOTE: We will not need to, or will be effectively unable to, get your prior consent on collecting and / or using your personal data in the following circumstances, so far as these exemptions are allowed under applicable laws and so far as the collection and usage is necessary for such purposes:

when the collection and usage is related to national secure or national defense, public safety, public health or significant public interests;

when the collection and usage is related to investigation, prosecution, trial or judgment enforcement of criminal acts;

for the sake of life, property or other major legitimate interests of you or others, while in such incidents we have difficulty to reach you to confirm your consent;

when the information we collect has been voluntarily disclosed by yourself;

when we collect your information from sources that have made legitimate and public relevant disclosures of such information, such as legitimate news reports, or governmental information disclosure;

when relevant collection or usage is necessary for ensuring the safe, stable and legitimate operations of our product and service, such as when we need to diagnose or deal with failure or defects in our product and service;

when the collection or usage is required for legitimate news reports;

when the collection or usage is necessary for academic or research institutes to make statistical or academy research for public interests, and when such results of research are being disclosed, the personal data contained has been made to be “de-identified”;

when the collection or usage of your information is permitted by applicable laws and regulations for other reasons.

We take certain measures to enhance the security of our Site, our Apps, and Service, such as the use of SSL Certificates. It is in our interest to keep our website and App secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.

8. DATA SECURITY

Security Measures

Security of your Personal Data is important to us. When you provide your Personal data that is considered to be sensitive or falls under “categories of special data” under applicable laws to us, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it.

Among others, we utilize the following security measures to protect your Personal Data:

Pseudominization and tokenization of certain categories of your Personal Data;

Protection of data integrity;

Encryption of your Personal Data in transit and in rest;

Systematic vulnerability scanning and penetration testing;

Organizational and legal measures. For example, our employees have different levels of access to your Personal Data, and only those in charge of data management get access to your Personal Data and only for limited purposes required for the operation of the App. We impose strict liability on our employees for any disclosures, unauthorized accesses, alterations, destructions, misuses of your Personal Data.

Conducting periodical data protection impact assessments in order to ensure that the App fully adheres to the principles of ‘privacy by design’, ‘privacy by default’ and other internationally accepted data protection principles. We also commit to undertake privacy audit in case of Company’s merger or takeover.

9. PRIVACY FOR UNDERAGE USERS

Our Services are intended for a general audience and are not directed to children.

9.1 COPPA. .DOTJOY does not intend to collect personal information of any children under 13 (“Children’s Personal Information”) in a manner that is not permitted by the U.S. Children’s Privacy Protection Act (“COPPA”). For some Services, we provide a version of the Service that does not collect Children’s Personal Information except as permitted by COPPA. If you believe we have collected or are using a Child’s Personal Information, or that your child under 13 years of age has misidentified his or her age, please contact us at binbin.liu@dotcunited.com and we will discontinue that account and remove associated Children’s Personal Information to the extent required by COPPA.

9.2 European Personal Data Protection Law. DOTJOY does not intend to collect personal data of users under 16 years of age who access or use the Services. In accordance with Regulation (UE) 2016/679 of the European Parliament and of the Council of April 27th, 2016, regarding the protection of individuals and their freedom of movement as far as personal data treatment is concerned (General Data Protection Regulation), if you are younger than 16 years old, you must have your legal guardian’s consent and the agreement of your legal guardian to this Privacy Policy to access and/or use the Services. For some countries, when the applicable National Law allows it, users under 16 will be able to access the Service, as long as they are at least 13 years old.

For some Services, we provide a non-collecting version of the Service, that is, one that does not collect Personal Information from minors. If you believe we have collected or are using a minor's Personal Information, or that your child under 16 years of age, or, if applicable, 13 years of age, has misidentified his or her age, please contact us at binbin.liu@dotcunited.com and we will discontinue that account, and remove the associated minor's Personal Information.

10. CONTACTING US

General contact details. If you have any questions or concerns about your privacy, any provisions of this Privacy Policy or any of your rights, you may contact us at:

Email: binbin.liu@dotcunited.com