Hi, I'm Don Henley S. Santiago, an IT Professional from the Philippines.
Hi, I'm Don Henley S. Santiago, an IT Professional from the Philippines.
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Welcome to my Portfolio Page!
Welcome to my Portfolio Page!
I have listed my accomplishments below
Servo Academy
I took the initiative to build an online course delivery for our customers who used the Premium Support Service, and I collaborated with my Solution Specialists on its development. As a result of this initiative, we are able to provide free refresher training sessions for present and future employees of our clients through the Web or even in Android/iOS mobile applications.
Servo Academy
I took the initiative to build an online course delivery for our customers who used the Premium Support Service, and I collaborated with my Solution Specialists on its development. As a result of this initiative, we are able to provide free refresher training sessions for present and future employees of our clients through the Web or even in Android/iOS mobile applications.
Software FAQs
In order to assist customers in finding the answers to their questions, we published FAQs or articles on our website. The FAQs Page is available on our website 24/7
Software FAQs
In order to assist customers in finding the answers to their questions, we published FAQs or articles on our website. The FAQs Page is available on our website 24/7
Training Materials
In order to have effective training & implementation, with my initiative, I and my Solution Specialists developed the following training & implementation materials
Training Materials
In order to have effective training & implementation, with my initiative, I and my Solution Specialists developed the following training & implementation materials
User Manuals
Activity Sheets & Practical Examination
Powerpoint Presentation
User Acceptance Testing
Onboarding Process & Pre-Installation
I took the initiative to standardize our onboarding procedures for clients after the sales deal as well as our procedures for providing clients with pre-installation information, and requirements, and involving the point person for both clients and our company.
Onboarding Process & Pre-Installation
I took the initiative to standardize our onboarding procedures for clients after the sales deal as well as our procedures for providing clients with pre-installation information, and requirements, and involving the point person for both clients and our company.
Become a Certified Trainer of Servo
Become a Certified Trainer of Servo
Servo Certified Trainer
Servo Certified Trainer
I developed and implemented a methodology utilizing a flowchart to orient the new trainers in my capacity as Head of Training & Implementation and to provide equal incentives to our software trainer and implementer.
Some of Our Featured Clients I Worked With
Some of Our Featured Clients I Worked With
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