Privacy Policy

Last Update: 15 October 2024

Effective Date: 8 October 2025

1. Introduction

Welcome to Domeal, a food ordering application developed by LLC “Terminal West Trading” for its employees. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we handle your information when you use our app.

2. Information We Process

We process the following types of information to enable the app's functionality:

●     Employee Information: Phone number which is provided by user and employee ID which is provided and managed by the company’s internal systems.

●     Order Information: When you place an order through the app, we process data such as your selected menu, canteen, date of order, and order history.

●     App Usage Data: The app does not collect detailed interaction data, but it may log basic information required to ensure smooth functioning and support requests.

3. How We Use Your Information

We use the processed information for the following purposes:

●     To authenticate users and provide access to the app using company-provided credentials.

●     To facilitate food orders and manage order history.

●     To ensure the proper functioning of the app and address any issues.

4. Sharing Your Information

Your personal information is not shared with any external third parties, except:

●     With the company’s internal systems, solely for processing food orders and managing employee data.

●     When required by law or to protect the rights and safety of the company.

●     In order to provide easy access to our Privacy Policy, our mobile application includes a link that will redirect you to the full Privacy Policy hosted on sites.google.com website. When you click on this link within the app, your device's default web browser will open to display the Privacy Policy. 

●     In order to provide app's functionality it needs Tbilisi standard time (GMT +4), our mobile application includes a instructions to set time zone Tbilisi (GMT +4) and provides dialog window with the button in case if device time is not the same as GMT +4 which can redirect you to time settings.

5. Data Security

We take appropriate measures to safeguard your personal information against unauthorized access or misuse. However, no method of electronic storage or transmission over the internet is completely secure.

6. Data Retention

We retain your information as long as required by Georgian law.

7. Your Rights

Since the app relies on company-provided data, you may need to contact the company’s internal IT department for the following requests:

●     To update your employee information.

●     To withdraw consent for any non-essential processing.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and you are advised to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact your company's IT department or the app support team at terminalwesttrading@gmail.com