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Welcome! We're happy to help you with anything related to Dolly Animal Blocks Puzzle.
Have a question not answered below? We'd love to hear from you!
Email: ronorowazoro6@gmail.com
We aim to respond within 1–2 business days.
Q: How do I play Dolly Animal Blocks Puzzle?
Drag and drop the colorful shaped pieces onto the grid. Place every piece in its correct position to reveal the full animal picture. The pieces snap into place when you drop them in the right spot!
Q: What are the difficulty levels?
There are 5 difficulty levels:
Easy — 4×4 grid, 6 pieces (great for beginners!)
Medium — 5×4 grid, 8 pieces
Hard — 5×5 grid, 8 pieces
Expert — 6×5 grid, 10 pieces
Master — 6×6 grid, 12 pieces (the ultimate challenge!)
Q: Is there a time limit?
Yes, each puzzle has a time limit. Try to place all pieces before the timer runs out!
Q: How do I choose a puzzle image?
On the levels screen, tap a difficulty and then select any unlocked image from the image gallery to start your puzzle.
Q: How do I earn coins?
Coins are awarded when you complete puzzles. The harder the difficulty, the more coins you can earn!
Q: How do I unlock harder difficulty levels?
Hard, Expert, and Master levels require coins to unlock. Earn coins by completing easier puzzles, or purchase coin packs from the in-app Store.
Q: How do I unlock more image packs?
Additional image packs (Nature Pack, Premium Pack) can be unlocked using coins. Tap the Store button on the home screen to see available packs and their coin costs.
Q: I lost my coins/progress after reinstalling the app. Can I get them back?
Game progress and coins are stored locally on your device. Uninstalling the app will erase this data. Unfortunately, we are not able to restore locally saved progress. We recommend keeping the app installed to preserve your progress.
Q: What can I buy in the app?
You can purchase coin packs to unlock difficulty levels and image packs faster. All purchases are optional — you can unlock everything by playing!
Q: How do I restore my purchases?
If you've previously purchased coin packs and reinstalled the app, tap Restore Purchases in the Store screen to retrieve your purchases.
Q: I was charged but didn't receive my coins. What should I do?
Please contact us at ronorowazoro6@gmail.com with:
Your order confirmation number (from Apple/Google)
The date of purchase
A brief description of the issue
We'll investigate and resolve it as quickly as possible.
Q: How do I request a refund?
Refunds are handled by Apple (App Store) or Google (Google Play). Please visit:
iOS: Apple Refund Request
Android: Google Play Refund Policy
Q: The app crashes or won't open. What can I do?
Please try the following steps:
Close the app completely and reopen it
Restart your device
Make sure your device's operating system is up to date
Uninstall and reinstall the app
If the issue persists, email us at ronorowazoro6@gmail.com with your device model and OS version.
Q: The puzzle pieces are not responding to my touches.
Try closing and reopening the app. If the problem continues, please contact us with a description of the issue and your device type.
Q: Ads are not loading or appear blank.
Ads require an active internet connection. Please check your connection and try again. Note that ads may not appear in all regions.
Q: The app is slow or laggy on my device.
Dolly Animal Blocks Puzzle works best on devices running iOS 13+ or Android 5.0+. If your device is older, performance may vary. Please contact us if you experience persistent issues.
Q: Does the app collect my personal data?
We do not collect personal information such as your name, email, or location. The app uses Google AdMob for advertising, which may collect anonymized device identifiers. For full details, please read our Privacy Policy.
Q: Is this app safe for children?
Yes! Dolly Animal Blocks Puzzle is family-friendly and suitable for all ages. We comply with COPPA guidelines for children's privacy.
We're here for you! Send us an email and we'll get back to you as soon as we can.
✉️ Email: ronorowazoro6@gmail.com
Please include in your message:
Your device type and operating system version
A description of the issue
Any screenshots if relevant
Dolly Animal Blocks Puzzle is developed by Charikat Raha. © 2026 Charikat Raha. All rights reserved.