Privacy Policy

Effective date: October 3, 2025

This Privacy Policy describes how DolceRight (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you use our mobile application and related services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

Note: This document is provided for inforational purposes and does not constitute legal advice. Please consult your legal advisor to ensure compliance with laws applicable to your business and geography.

Information We Collect

The types of information we collect depend on how you interact with the Service:

• Account and Contact Information: name, email address, account credentials, and any profile details you choose to provide.

• Usage Data: interactions with the app, features used, in-app events, crash logs, diagnostics, and performance data.

• Device and Technical Data: device model, operating system, app version, language, time zone, IP address, and device identifiers.

• Content You Provide: text, images, feedback, support requests, or other content submitted via the app or support channels.

• Location Data (if enabled): coarse or precise location, only if you grant permission in your device settings.

• Payment Information: if applicable, we process payments through trusted third-party providers; we do not store full payment card numbers on our servers.

How We Use Your Information

• Provide, operate, and maintain the Service.

• Personalize your experience and improve app performance and reliability.

• Communicate with you, including sending service updates and responding to support requests.

• Analyze usage to enhance features, safety, and security.

• Comply with legal obligations and enforce our terms and policies.

• With your consent, send marketing communications you can opt out of at any time.

Legal Basis (EEA/UK Users)

If you are located in the EEA or UK, we process your personal data under the following legal bases: (i) performance of a contract, (ii) legitimate interests (e.g., to secure and improve the Service), (iii) compliance with legal obligations, and (iv) consent (where applicable).

Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

• Service Providers: vendors that help us operate the Service (e.g., hosting, analytics, payment processing, customer support) under confidentiality and data protection obligations.

• Legal and Safety: to comply with law, lawful requests, or to protect rights, safety, and property.

• Business Transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

• With Your Consent: when you direct us to share or otherwise consent to sharing.

Data Retention

We retain personal information only as long as necessary to provide the Service, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize the data.

Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, delete, or restrict processing. You may also have the right to object to processing or request data portability, and to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before processing your request.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where applicable, we implement appropriate safeguards (such as standard contractual clauses) to protect your information when it is transferred internationally.

Third-Party Services

The Service may contain links to or integrate with third-party services. Their privacy practices are governed by their own policies. Where relevant to DolceRight, examples may include:

• Analytics (e.g., Google Analytics, Firebase Analytics)

• Crash reporting and diagnostics

• Payment processors

• Cloud hosting and content delivery providers

Please review the privacy policies of any third-party services you use in connection with our app.

App Permissions

Depending on your device and how you use the app, DolceRight may request access to certain device permissions. You can manage these at any time in your device settings. Examples include:

• Location: to provide location-based features (only with your permission).

• Camera/Photos/Media: to allow capturing or uploading images you choose to share.

• Notifications: to send important alerts and updates (you can disable in settings).

Cookies and Similar Technologies

If you use our web features, we may use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. You can control cookies through your browser settings. Some features may not function properly without certain cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the “Effective date” above. If changes are material, we may provide additional notice as required by law.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Company: Mindcrew Technologies

Email: srijana.gautam@mindcrewtech.com