Geographical awareness: Know global locations by:
Hemispheres, continents, countries, regions
Landscapes: coastal, islands, rivers, mountains, forests
Positioning: latitude, equator, poles, altitude
Destination features:
Natural: volcanoes, waterfalls, wildlife, Northern Lights
Weather: sunshine, rainfall, seasons, wind
Built: historical sites, museums, theme parks
Tourist services: transport, accommodation, entertainment, food
Different features attract different types of tourism:
Cultural: festivals, heritage sites, homestays
Dark tourism: battlefields, disaster sites
Religious: pilgrimages, holy sites
Leisure: relaxation, sightseeing, honeymoons
Nature-based: safaris, trekking, ecotourism
Sports: skiing, scuba diving, football matches, Olympics
Adventure: rock climbing, rafting
Wellness: yoga retreats, spas
Business (MICE): conferences, events
Education: study tours, exchanges
Airports, train terminals, sea ports
Hubs connect different types of transport (e.g. airport + rail + bus)
Facilities: safety, shops, restaurants, services for transit passengers
Types: air, road, rail, sea
Providers:
Air: budget, charter, scheduled, luxury
Sea: cruises, ferries
Rail: long-distance, luxury, heritage
Road: coaches, overland trips
Consider: cost, comfort, speed, safety, accessibility
Customers: families, couples, groups, elderly, youth, business
Needs:
General: budget, timing, safety
Specific: mobility, dietary, faith, language, medical
Group size, dates, budget, travel details, entry/visa info
Trip type: one-centre, two-centre, guided/independent
Outbound & return travel details
Onward travel, activities, accommodation
Board basis: B&B, half-board, all-inclusive
Activities: excursions, entertainment, car hire, childcare
Use sources like maps, brochures, websites, travel agents
Consider:
Convenience: transfers, journey time, cost
Timings: time zones, layovers
Comfort & services: seating, entertainment, safety
Security: risk assessments, FCO/WHO advice
Calculate total trip cost
Discounts: group deals, advance booking
Supplements: room upgrades, meals, baggage, excursions
Currency exchange and local costs
Visitor numbers, accommodation capacity, tourism earnings
Jobs created in the tourism sector
Political:
Laws, visas, safety, political stability, destination management
Economic:
Cost of travel, exchange rates
Accessibility:
Infrastructure (transport, digital), facilities, clean water
Climate and natural disasters:
Weather patterns, monsoons, earthquakes, storms
Health & Safety:
Disease risk (e.g. malaria), vaccine rules, travel insurance
Consumer trends:
Ageing population, intergenerational holidays, adventure travel
Celebrity influence, eco-awareness, shorter more frequent breaks
Primary research: You collect the data yourself (e.g. surveys, interviews, focus groups).
Secondary research: Data already exists (e.g. internet, reports, reviews).
Quantitative = numbers and statistics (e.g. how many people would book a tour).
Qualitative = opinions and feelings (e.g. why someone prefers adventure travel).
Understand your target audience (e.g. families, students, seniors).
Spot gaps in the market for a unique product/service.
Identify consumer needs, trends, and competitors.
Use graphs/charts to present findings clearly.
Make sure research is reliable and valid.
Interpret results to help plan your business idea.
Choose a legal structure (e.g. sole trader, partnership, limited company).
Consider laws for:
Copyright & intellectual property
Health & safety
Data protection
Employment rights
Consumer and environmental protection
Plan your start-up costs: equipment, rent, wages.
Forecast cash flow and expected profit/loss.
Find out your break-even point (where revenue = costs).
Work out the payback period (how long to recover start-up costs).
Physical: buildings, equipment, transport
Financial: loans, savings, investors
Human: staff, skills, roles
Create your:
Business plan
Flowchart (to show stages)
Report (with research findings and strategy)
Product/Service: What are you selling? What makes it unique (USP)?
Price: Choose a strategy (e.g. low to attract customers or high for premium image).
Promotion: Use advertising (TV, social media, brochures, online marketing).
Place: Sell directly (e.g. your website) or via agents (e.g. travel agents, tour operators).
Decide:
What your marketing message will be
Which media and tools to use
How to measure if your strategy is working (e.g. customer response, sales)
Travel trade shows (e.g. Arabian Travel Market, World Travel Market)
Social media, websites, conferences, newspapers
Think about:
Space
Health & safety
Contingency planning (back-up plans)
Budget
Visual impact (graphics, signs)
Use tools like:
Projectors, screens, display boards, posters, stands, handouts
Include:
Business summary
Risk analysis
FAQs
Marketing materials (flyers, brochures)
Dress and behave professionally
Know your business well
Use visual aids confidently
Communicate clearly
Be ready to answer questions
Primary: You collect new data (e.g. surveys, interviews, focus groups).
Secondary: Existing data from the internet, reviews, reports, statistics.
Quantitative = Numbers and statistics.
Qualitative = Opinions, feelings and reasons.
Find out who your target customers are (e.g. families, seniors, young adults).
Discover what customers need and want (e.g. trends, new interests).
Spot a gap in the market.
Understand your competitors.
Present data using charts and graphs.
Check how reliable and valid your research is.
Analyse results to make good decisions for your business idea.
Choose a legal business structure (e.g. sole trader, partnership, company).
Protect your intellectual property (IP) and respect copyright laws.
Follow laws on:
Employment
Health & safety
Data protection
Environment
Consumer protection
Work out start-up costs (rent, staff, marketing).
Decide how much finance you need.
Create financial forecasts:
Payback period
Profit/loss
Break-even point
Cash flow forecast
Physical: Buildings, equipment.
Financial: Loans, savings, grants.
Human: Staff and their skills.
Formal business plan
Flowchart showing stages
Report with your research and planning
Product/Service: What you offer and why itโs unique (USP).
Price: Set using methods like penetration, skimming, cost-plus, competitor-based.
Promotion:
Adverts (TV, online, leaflets, social media, guerrilla marketing)
Brochures, shows, sponsorship
Place:
Direct: Website, social media, brochures
Indirect: Travel agents, tour operators
Decide the marketing message and how to share it.
Choose the right media.
Plan how youโll measure success.
Trade shows (e.g. World Travel Market, Arabian Travel Market)
Conferences, social media, news articles
Think about:
Space
Health & safety
Budget
Back-up plans
Visual impact (e.g. posters, displays)
Use tools like:
Multimedia (projectors, screens)
Display boards, handouts, posters
Include:
Business summary and research
Risk evaluation
Flyers, brochures, FAQs
Be professional in:
Appearance and attitude
Preparation and product knowledge
Communication (clear, confident, engaging)
Answering audience questions effectively