You should check your Card Account balance and Transaction history on a regular basis. The information is available to you free of charge through our Customer Service number and at our web site, www.usdirectexpress.com. For a fee, you can also receive written statements each month.
If you believe your Card or PIN has been lost or stolen or that someone has or may transfer or take money from your Card Account without your permission, report it by calling the Customer Service number below as soon as possible. You can also write to us at Direct Express, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190 or visit our website at www.usdirectexpress.com. Calling us is the fastest way to report this loss. Once your Card or PIN is reported to us as lost, stolen or destroyed, your Card will be cancelled, and you will have no liability for further Transactions involving the use of the canceled Card.
Direct Express Mobile App 5332 Download
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Contact Direct Express Customer Service by calling 1-866-606-3311, by mail at PO Box 540190 Omaha, NE 68154-0190 or visit www.usdirectexpress.com. For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you believe your Card or PIN has been lost or stolen or that someone has or may transfer or take money from your Card Account without your permission, report it by calling the Customer Service number below as soon as possible. You can also write to us at Direct Express, Payment Processing Services, PO Box 245998, San Antonio, TX 78224-5998 or visit our website at www.usdirectexpress.com. Calling us is the fastest way to report this loss. Once your Card or PIN is reported to us as lost, stolen or destroyed, your Card will be cancelled, and you will have no liability for further Transactions involving the use of the canceled Card.
Contact Direct Express Customer Service by calling 1-888-741-1115, by mail at PO Box 245998 San Antonio, TX 78224-5998 or visit www.usdirectexpress.com. For general information about prepaid accounts, visit cfpb.gov/prepaid.
Please Note: This mobile application is only for cardholders whose card number begins with 533248.If your card begins with 511563, DO NOT download this app. Please look in the app store for the same mobile app logo with a short description stating that the app is for cards that begin with the numbers 511563.Managing your Direct Express Debit MasterCard card made easy. This mobile app provides a convenient and safe way to manage your money securely from your mobile device.This mobile app is free for Direct Express cardholders and offers a variety of benefits related to your card, including:Manage Account(s) Check your balance, view transactions and deposits and set alertsLocate ATMs and cash back locationsLearn Discover ways to use your card and earn chances to win cash prizes 2351a5e196
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