We have been using a Trimble DiNi 0.3 for around 10 years. Recently we have been unable to connect to the unit via the supplied USB cable within TBC - or separately using Data Transfer (although they are one and the same really). We are running TBC v5.90. We have tried alternate cables. We have uninstalled and reloaded Trimble Data Transfer, and TBC. We have updated USB drivers.

Hi Brent, I just helped a customer through this yesterday. First, they had to do this as an administrator. In the device manager, they had to pick the Dini level showing a triangle I believe. It said it did not have compatible drivers. Next, they downloaded and extracted the Dini Drivers to a folder on their PC. Then they pointed the software to the folder with the drivers. Once they did all of this they could use Trimble Data Transfer or TBC to download the level. You can find the drivers here. -dini-download-tbc-and-data-tr?CommunityKey=d961b046-1661-40f3-8d7e-0bde6866a14d&tab=librarydocuments

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Guess I went a little to fast there, I saw that you hade the USB drivers for the dini installed, if that is correct then it show in device manager when connected or if it says uknown device, if no device at all I guess it might be an issue with the DiNi

Thanks Anders.

Yes - we are running Windows 11. And I have checked that we have the driver files that you supplied installed - we do - and a Trimble USB device is in the device manager list. We have also tried running it after bypassing our security software; running it outside of our office network; and using direct standard USB ports (not via docking stations) - all no joy. We will try another Win11 laptop that has not had any Windows updates installed for 6months, but don't hold out any hope. Our local Trimble "support" have been advised but have not come up with any solutions at this time.

Thanks Frank. I tried the procedure you described, but didn't get any message or prompt about not having compatible drivers (both within TBC and separately with Trimble Data Transfer). However, whilst I had these open I created a "new" DiNi Digital Level device connection under "Edit Devices" and was able to connect - finally.

We have updated to TBC version 2023.10 recently so perhaps in that update the drivers were updated and/or the bug we were experiencing was sorted. (We had not tried a DiNi download since that update).

Although I reported that I was able to connect to the DiNi (both in TBC v2023.10 and Trimble Data Transfer) - I did not actually advance to download a level file. When doing his next step, the 'transfer" starts but never finishes. The wee 'receiving' window is open and it implies a data transfer is happening, but the progress line does not advance. 152ee80cbc

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