What Are The Roles & Responsibilities of Digital Accessibility? What is Digital Accessibility?

The ability of a website, mobile application, or electronic document to be easily navigated and understood by a wide range of users, including those with visual, auditory, motor, language, or cognitive disabilities, is referred to as digital accessibility. It provides full access to digital content to everyone, including people with disabilities.

The ability to access information on the Internet is critical to creating a truly inclusive world for all. Its role for people with disabilities is to ensure equal access to online education, healthcare, commerce, and employment, among other things. In this day and age of social media, digital accessibility contributes to ensuring equal access to friendships and social development.

Content that can be presented in a variety of ways without losing information, context, or structure is a common example of digital accessibility. When necessary, such content should allow all functionality to be accessed via a keyboard rather than a cursor. It should also not be designed in such a way that it is known to induce seizures.

As exemplified by the Web Content Accessibility Guidelines, the four main guiding principles for digital accessibility are perceivable, operable, understandable, and robust (WCAG 2.0). Conformance to these principles is established through tests using a digital accessibility checker and is supported by the roles and responsibilities of digital accessibility in various operational domains, such as digital accessibility in education, digital accessibility in commerce, and digital accessibility in healthcare, among others.

Roles and Responsibilities of Digital Accessibility in Education

Digital tools and platforms are becoming increasingly important in modern learning, as well as in our personal and professional lives. Digital learning expands access to education and knowledge while equipping students with a mindset and capability that positions them for success in their current and future endeavors. Digital accessibility ensures that people or students with disabilities are not discriminated against in their recognition of the importance of digital learning and ensures that everyone, regardless of disability, has access to a fulfilling, equal, and accessible educational experience.

Concerning the responsibility for digital accessibility in education, education leaders must shift from being reactive to being proactive about digital accessibility in education. This starts with prioritizing the acquisition of easily accessible digital learning tools and resources. Nonetheless, it is critical to emphasize that equity and access to education are the responsibility of everyone. This necessitates the commitment, leadership, and vision of educational administrators, teachers, information technology coordinators, and community leaders. Accessibility monitors and other rights defenders are also responsible for ensuring digital accessibility in education.

Roles and Responsibilities of Digital Accessibility in Commerce

Businesses and individuals around the world are increasingly turning to e-commerce to reduce transaction costs, accelerate the flow of goods and information, improve customer service, and enable close coordination of activities among manufacturers, suppliers, and customers.

Digital commerce allows you to track each customer's purchasing habits and thus gain insights into how to best use your promotional campaigns. As a result, digital commerce provides people with disabilities with convenience and other benefits that physical retail locations cannot, such as 24/7 access and no traffic, parking, or crowds to contend with. It allows people with disabilities to enjoy these conveniences on par with their peers who do not have disabilities.

The vendors of the products bear the responsibility for digital accessibility in commerce. It is critical for all vendors to ensure that the websites or apps where their products and services are listed for sale are accessible to people with disabilities. The burden of responsibility also falls on accessibility monitors, as defined by the law, as well as rights defenders.

Roles and Responsibilities of Healthcare Digital Accessibility

Healthcare digital accessibility is critical because an inaccessible healthcare website or ICT products and services can create barriers that prevent patients with disabilities from reviewing insurance claims, accessing personal health records, searching for providers, scheduling appointments, and participating in the many online healthcare activities.

The responsibility for ensuring healthcare digital accessibility lies with the respective healthcare organizations and providers, as well as the accessibility monitors and enforcers specified in the accessibility laws. Public benefit organizations that work to ensure people's fairness and nondiscrimination are also key stakeholders in ensuring healthcare digital accessibility.

Get Help With Digital Accessibility

Call (626) 486-220 to speak with a digital accessibility expert about digital accessibility in education, digital accessibility in commerce, and healthcare digital accessibility, among other things, or click here for more information about digital accessibility or a free digital accessibility checker.