Effective Date: 3/172026
DICONVERGENCE LTD (“we,” “our,” or “us”) is dedicated to protecting user privacy. This Privacy Policy explains how information is handled when you use the Spicio mobile application (the “App” or “Service”).
By accessing or using the Service, you confirm that you understand and accept the practices described in this Privacy Policy. If you do not agree, you should stop using the App.
We follow a “minimum necessary data” approach. This means we only collect information that is required to:
Deliver core app functionality
Maintain system performance
Improve product quality
Ensure security and compliance
In certain situations, you may provide information directly, including:
Name
Email address
Any content you submit through support forms, feedback, or communication channels
This data is submitted voluntarily and is not required to use most features of the App.
When you interact with the App, we may automatically collect technical and usage-related data, such as:
Device information (type, model, operating system)
Application version and configuration
User interaction events and feature usage
System logs, crash reports, and diagnostics
Language preferences and general location (country or city level)
This information is aggregated and used to improve the Service.
We do not collect or store:
Payment or financial account information
Precise GPS or real-time location data
Health or medical information
Biometric identifiers
Official identification numbers (e.g., passport, ID card)
We use collected information solely for legitimate operational purposes, including:
Running and maintaining the App
Improving performance, features, and reliability
Providing user support and responding to inquiries
Monitoring system health and detecting issues
Preventing misuse, fraud, or unauthorized activities
Complying with legal and regulatory requirements
We do not use personal data for resale or unrelated advertising activities.
We may engage third-party service providers to support the App’s functionality (such as analytics or hosting services).
These providers:
Process data only on our behalf
Are contractually obligated to maintain confidentiality
Are not permitted to use data for independent purposes
We may disclose information only under the following conditions:
To service providers supporting business operations
To comply with applicable laws, regulations, or legal processes
To protect the rights, property, or safety of Explore Moving, users, or others
To investigate or prevent security incidents or policy violations
We retain information only for as long as necessary to:
Fulfill the purposes described in this Policy
Comply with legal obligations
Resolve disputes and enforce agreements
To request deletion of your personal information, contact:
6khanhnhu6@gmail.com
We will evaluate and process requests within a reasonable timeframe.
We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.
Despite these safeguards, no system can guarantee absolute security.
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If such data is identified, it will be promptly deleted.
Your information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ from those in your location.
By using the Service, you consent to such transfers.
We may update this Privacy Policy periodically. Updates will be reflected by revising the Effective Date above. Continued use of the App after changes indicates your acceptance of the revised Policy.
If you have questions about this Privacy Policy or our data practices, please contact:
DICONVERGENCE LTD
Email: 6khanhnhu6@gmail.com
Address: 21 Vine Street, Wallsend, United Kingdom, NE28 6JD