About me
Education
Purdue University, West Lafayette, IN, USA Aug 2022 – Aug 2026 (Exp.)
PhD Student, Hospitality and Tourism Management
Purdue University, West Lafayette, IN, USA Aug 2023 – Aug 2025 (Exp.)
MS Student, Applied Statistics
Kyung Hee University, Seoul, South Korea Sep 2012 – Feb 2017
MS, Hospitality Management
Kyung Hee University, Seoul, South Korea Mar 2009 – Aug 2012
BBA, Tourism Management (with honors)
Research Interest
Platform Economy in H&T
Big Data Analytics
Productivity Analysis
Revenue Management
Journal Publications
Bang, D. H. & Jang, S. C. (2024). Decoding the Information Quantity-Quality Paradox: How eWOM Volume Influences Consumption Value Uncertainties, International Journal of Hospitality Management, 120, 103769
Kim, C. H., Shin, J. H., Yang, H. S., Bang, D. H., & Verma, R. (2024). Strategy Divergence and Performance Polarization in the Hotel Industry, Cornell Hospitality Quarterly (Forthcoming)
Bang, D. H., Choi, K. W., & Jang, S. C. (2023). Are Franchise Royalty Fees Related to Franchisors' Support of Franchisees? Evidence from the restaurant industry, International Journal of Hospitality Management, 114, 103555
Bang, D. H., Choi, K. W., & Kim, A. J. (2022). Does Michelin Effect Exist? An Empirical Study on the Effects of Michelin Stars, International Journal of Contemporary Hospitality Management, 34(6), 2298-2319
Bang, D. H. & Choi, K. W. (2021). A Study on the Effect of CEO Types and Operational Types of Restaurant Firms on the Operational Efficiency and Productivity Change in Pre-and Post-pandemic of COVID-19. Korean Corporation Management Review, 28(4), 27-43. (in Korean)
Bang, D. H. (2021). A Study on the Impact of Food O2O Platform Diffusion on the Labor Market, Labor Review, 192, 34-48. (in Korean)
Manuscript Under Review
Bang, D. H., Kim, E. H., & Jang, S. C. (2024). The Journey to Funding in Travel-Tech Startups: Exploring the Roles of AI Business Models, Founder Traits, and Early Financing Experience (Under review)
Bang, D. H. & Jang, S. C. (2024). A Systems Approach to Extended Tourism Productivity (Under review)
Bang, D. H. & Jang, S. C. (2024). Leveraging Search Behavior for Enhanced Travel Demand Forecasting: A Hotel Revenue Manager's Perspective (Under review)
Working Papers
Bang, D. H. & Jang, S. C. (2024). Short-term Stays, Long-term Impacts: How Airbnb Shapes Home Value Dynamics (In preparation)
Bang, D. H. & Jang, S. C. (2024). The Effect of Restaurant Platform Endorsements on Customers' Attitudes: A Big Data-Based Quasi-Experimental Approach (In preparation)
Bang, D. H. & Jang, S. C. (2024). Uncovering the Dynamics of Trustworthy Online Reviewer Behavior: Exploring Self-Selection Biases over Different Motivation Stages (In preparation)
Bang, D. H. & Jang, S. C. (2024). OTA Entry Strategy & Hotel Productivity (In preparation)
Conference Presentation
“Navigating the Valley of Death Challenge of Travel-tech Startups: Evidence from the Korean Travel-tech Industry,” 22nd APacCHRIE Conference, Seoul, South Korea, Jul 2024 [Best Paper Award]
“The Effect of Restaurant Platform Endorsements on Customers’ Attitudes: A Big Data-Based Quasi-Experimental Approach ,” 2023 Global Marketing Conference at Seoul, Seoul, South Korea, Jul 2023
“Navigating Consumer Uncertainty: Investigating the Roles of Information Quantity and Polarity in eWOM Environment,” 21st APacCHRIE Conference, Clark, Philippines, May 2023
“Are Google Trends Effective for Estimating Hotel Demands? Towards A Supplementary Tool for Revenue Managers,” 28th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Orange, CA, USA, Jan 2023
“Does Michelin Effect Exist? The Effect of Receiving Michelin Stars on the Customer’s Perception,” The 2020 Fall Conference of Korean Production & Operations Management Society (KOPOMS), Seoul, Korea, Nov 2020
“Context-based Service Quality Using Review Data and its Impact on Customer’s Response,” Decision Science Institute (DSI) 2018 49th Annual Meeting, Chicago, IL, USA, Nov 2018
“A Study on the Synergistic Effect between Service Quality and Productivity: Evidence from Five Service Sectors,” The 2018 Fall Conference of Korean Production & Operations Management Society (KOPOMS), Seoul, Korea, Nov 2018
“A Study on the Change of the Research Stream on Blockchain and Supply Chain Management Using Text Analytics,” The 2018 Spring Conference of Korean Production & Operations Management Society (KOPOMS), Seoul, Korea, May 2018
Skills & Certificates
Software R, Python, Stata, SAS, & MySQL
Certificates Certified Survey Analyst, Junior (Certified by Statistics Korea)
Work Experience
Center for Hospitality & Retail Industries Business Analytics, Purdue University, IN, USA Aug 2022 – present
Research Assistant
Betabrain Co., Ltd., Seoul, South Korea Jan 2022 – July 2022
Associate Manager, Data Analytics Team
Center for H&T Analytics, Kyung Hee University, Seoul, South Korea Jan 2020 – June 2022
Adjunct Researcher
Korea Analytics Co., Ltd., Seoul, South Korea Sep 2017 – Jan 2022
Data Analytics Lead
Republic of Korea Army, South Korea Mar 2013 – Jun 2015
Headquarters Battery Commander (First Lieutenant), Artillery Battalion in 8th Corp.
Artillery Intelligence Officer (Second Lieutenant), Artillery Battalion in 8th Corp.