1. Introduction
DelyQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application ("App") and related services ("Services"). By using DelyQ, you agree to the collection and use of information in accordance with this policy
2. Information We Collect
We collect various types of information to provide and improve our services:
Account Information: When you create an account, we may collect personal information including name, mobile number, email, address and/or applicable business entity details (“Personal Information”) from You while You register and create an account on the Platform or /and avail Services available through the Platform
Order Information: When you place an order, we collect details about the items you ordered and any delivery instructions.
Optional Profile Information: You may optionally save addresses and view your order history and shipping address.
Device Information: We collect basic device information, such as your device ID, operating system version, and device model, to ensure the App functions correctly.
Location Data: We collect precise location data (with your permission) during order placement and delivery tracking to facilitate delivery.
Usage Data: We collect app usage data, such as order frequency and time spent in the app, to improve our services.
3. How We Use Your Information
We use your information for the following purposes:
To create and manage your account.
To process and fulfill your orders.
To provide delivery tracking and updates.
To communicate with you about your orders and provide customer support.
To improve the App's functionality and user experience.
To provide the stores you order from with the information they need to fulfill your order.
4. Information Sharing
We share your information with:
The general stores' owners from which you place orders, to facilitate order fulfillment and delivery.
Delivery partners, to fulfill your orders
We may also share information if required by law, such as to comply with a subpoena or court order.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please be aware
that no method of transmission over the internet or method of electronic storage is completely secure.
6. Your Rights
You have the following rights:
You can access and update your account information within the App.
You can request the deletion of your account and associated data by contacting us.
You can manage location permissions through your device’s settings.
7. Children's Privacy
The DelyQ App is intended for general audiences and is not directed at children under the age of 13. We do not knowingly collect
personal information from children under 13. If we become aware that we have collected personal information from a child under 13,
we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the
new policy within the App.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: thedelyq@gmail.com
Phone No.: +91 8540007055
Address: PURAB MOHALLA, NEAR POST OFFICE, MIRGANJ, GOPALGANJ, BIHAR-841438
** If User wants he/she can permanently delete his/her data from DelyQ database.