Privacy Policy for Deeqasa Services
Last Updated: March 26, 2026
Deeqasa Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application (the "App").
Information We Collect To provide and improve our services, we may collect the following types of information:
Personal Information: When you create an account, we collect your name, email address, phone number, and profile picture.
Location Data: We request access to your precise location and approximate location to accurately map your service addresses and match you with nearby professionals.
Media and Files: We may collect images you upload for your profile or for describing a service issue.
Audio Data: We request access to your microphone specifically so you can record voice notes or audio descriptions when detailing a service issue or job.
Device and Usage Data: We use anonymous crash reports and performance data to improve the app's stability.
How We Use Your Information We use your information strictly to:
Create and manage your user or engineer account.
Facilitate service bookings, payments, and communication between customers and engineers.
Provide customer support and resolve issues.
Maintain the safety, security, and integrity of our platform.
Third-Party Services Our App relies on secure third-party services that may collect information used to identify you. The third-party service providers used by the App include:
Google Play Services
Firebase Authentication & Cloud Firestore (for secure account and database management)
Google Analytics for Firebase & Firebase Crashlytics
Razorpay (for secure payment processing; note that we do not store your credit card information on our servers).
Data Security We value your trust in providing us with your Personal Information, and we use commercially acceptable means of protecting it, including secure HTTPS connections, strict Role-Based Access Control in our databases, and secure Cloud Functions. Our app is completely verified via Firebase App Check to prevent unauthorized access.
Account Deletion and Data Retention You have the right to request the deletion of your account and associated personal data at any time.
In-App Deletion: You can permanently delete your account directly inside the app by navigating to Profile > Delete Account. This action will immediately securely erase your database records and Authentication credentials.
Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
deeqasatech@gmail.com