Deep Sentinel Home Security System Review
Kudos to you if you own your own home. That purchase was likely the largest financial transaction you'll ever make in life, except possibly if you get abir home further down the road.lkk
Whether you're in a starter home, living in a good school district until the kids are gone, or in your dream home, you want to keep yourself, your loved ones, and your possessions and property as safe as you possibly can.
For that matter, even if you don't own a home and are just renting one, you probably still want to take steps to do all you can to keep things safe and secure.
You take the right steps, by making sure everyone locks the front door behind them and limited how many copies there are of the house keys, but you might still want to do something more.
Modern technology has certainly brought home security systems a long way, so why not enjoy what the market has to offer?
If you're looking for a home video surveillance option, then Deep Sentinel might be one of the options that you are considering.
This innovative approach the Deep Sentinel offers certainly stands out from the crowd. Keep reading for the crucial information about the specification, factors, and features involved with this home security system.
This content will also cover the pros and cons, so you can make an informed decision about what's right for you and your home.
What Makes Deep Sentinel Different?
Most home security systems employ a rather reactive approach to home safety. On the other hand, Deep Sentinel uses a more distinct approach. The Deep Sentinel system combines cutting-edge cameras backed up by both artificial intelligence and live-time monitoring by human operators known as 'Live Guards'.
Within half a minute of an alert or even less, one of these Live Guards comes to attention and starts talking through the camera. The intention is warding off potential intruders. If need be, the Live Guard can also contact or summon local police forces and describe to them what is happening.
Watch a quick demo of the intruder alarm with artificial-intlligence:
Deep Sentinel is a new player in the home security market, having only launched in January of 2019. The company isn't just new itself but is also driving ahead with new technology.
The innovation has drawn the attention and investment of notable businessmen, including Jeff Bezos from Amazon. Deep Sentinel's AI-focused approach for video surveillance brings a lot of potentially useful applications to the market.
Having said that, the Deep Sentinel system isn't perfect for everyone looking to secure their homes.
A three-camera kit is priced at $499.
Live monitoring service packages start at $49 per month.
A minimum service contract length of one year is required.
Despite how cutting-edge Deep Sentinel is, it's actually quite competitively priced. The pricing isn't so affordable that you should consider it as a budget system, but the monitoring services and equipment both have price points quite similar to high-end and premium packages from other home security service providers.
The biggest downside is likely the mandatory minimum of a full year of monitoring. By default, the $49 per month gets billed every month. Having said that, if you pay for your whole year in advance, then the annual fee is only $488, which averages out to just under $41 per month, saving you roughly $100 for the year.
Once the first year is complete, then the agreement converts into a month-by-month contract you can cancel freely any time that you choose. The Deep Sentinel is not cheap but it represents great value for your money.
Balancing AI With Live Guards
As already mentioned, the primary feature distinguishing Deep Sentinel from other home security solutions is the unique approach to live proactive monitoring.
Conventional home security systems function by waiting for alarms to be triggered before sending out signals to their monitoring centers. Once they receive these signals, the monitoring centers try to figure out whether there are false alarms or real threats.
This usually happens by contacting the homeowner. If it looks like trouble is probable, then the Deep Sentinel monitoring center agent dispatches the emergency services deemed appropriate.
Alternatively, Deep Sentinel will not rely on activity sensors or other security equipment designed to be triggered. Rather, it sticks to video surveillance and Live Guards available 24/7 who can react to possible threats.
Potential threats are determined by an advanced artificial intelligence system that identifies things the camera views. If there is possibly suspicious activity identified, then the Live Guard the Deep Sentinel sends has a chance to intercede before an actual crime happens.
For example, this would be the difference between a uniformed driver dropping off a package versus someone trying to steal off the doorstep. At the time of writing, Deep Sentinel was the only company in the home security market offering customers this kind of service.
In other words, the Deep Sentinel is groundbreaking.
The Deep Sentinel system for the most part only has two kinds of hardware equipment. The first kind is the security cameras, and the second is a smart hub equipped with AI features.
The security cameras are outdoor night-vision cameras featuring water-resistance, battery power, two-way audio, and Wi-Fi connectivity. The Deep Sentinel smart hub is always installed indoors to support the AI capabilities of the system.
The Deep Sentinel cameras are excellent pieces of technology, but they don't feature wired power options or online connectivity. That was intentional.
They also have a limited field of view, and the camera system doesn't feature motion detectors, smoke alarms, carbon monoxide detectors, or glass break alarms.
That's likely to be addressed in future updates. That means intruders can get in and out through a window without every setting off an alarm. However, the Deep Sentinel cameras also have options for integration with your smart home automation devices.
The wireless cameras are constructed featuring weatherproof IP65 housing, which means in practical terms that they can withstand rain and snow. They're also rated to handle temperatures ranging from -4 degrees Fahrenheit up to 122F.
They're equipped with strobing LED red rings, a distinct feature that will light up proactively anytime motion gets detected. It's useful for warning intruders that they're under surveillance.
The Deep Sentinel cameras also have loud 104db sirens that usually send perpetrators running, and they even feature two-way audio should live intervention be necessary.
The hub stores audio/visual content in your home, using 4GB of dedicated RAM and as much as 64GB of flash memory.
The Deep Sentinel hub also has a Snapdragon 820 SoC processor that powers a processing speed of 10 frames per second. The smart recording technology, that is part of the hub, will only record when it deems necessary, so you don't have to spend hours upon hours going over the possibly useless video footage.
This is helped by an AI programmed to keep false alarms at a minimum, but knowing when someone is up to no good on your porch or when it's just a squirrel bouncing around the yard.
Every Deep Sentinel package comes with four high-quality batteries. These are lithium-ion batteries which can function up to two months on just one charge. Also, the hub features an in-built charging dock that keeps the final battery in a ready state.
Since the cameras are wireless, they're battery powered. The pros are that criminals can't snip wires that aren't there and setup is a breeze. The con is that you need to replace the batteries every several months, regardless of the weather.
Deep Sentinel comes with a yard sign and also sticker decals. The ESA, or Electronic Security Association, claims that 9 in 10 convicted criminals don't target homes who have security systems installed.
Sticker decals and yard signs are the best way to advertise to others that your home is secured like this.
Installing The System
The Deep Sentinel comes ready for rather simply DIY installation, as they have the mounting hardware you need. You do have to use your own tools though.
Just mount the bracket with one screw before sliding a camera into that bracket. Likewise, the hub is straightforward to install and requires very little technical know-how.
Once the hardware is placed, the Deep Sentinel app takes you through a step-by-step process to finish the process of setting things up. Normally, this only takes a few moments.
However, you do have to stand and even pose in front of your cameras so you can help the system calibrate the artificial intelligence features. If you should need help with this, you can use both online support resources and the customer support department. The perfect home protection solution.
The Deep Sentinel Trial Period
You can try out Deep Sentinel for 30 days so you have time to get used to the new camera system. If you decide it's not the right fit for your home, then you can send it back in this first month and get a full refund.
The Deep Sentinel trial period is fairly standard across the broader home security industry, and most users find more than enough time to put the system through its paces.
Seriously Quick Response Times
Deep Sentinel is something that was designed with the concept of safety in mind. That safety isn't just for customers, but also for communities and specifically the local police.
Deep Sentinel claims it has the industry's fastest response times, and that claim might just be accurate.
The LiveSentinel agents have serious training that lets them evaluate scenarios so that they can call the police and relay crucial information to law enforcement personnel.
They are also connected to the hub in near real-time. Live-stream video footage joined with two-way talk lets agents count and locate perpetrators, noting their particular activity and behavior, letting police know about possible threats.
Deep Sentinels is '100-Percent Police Verified Escalation' and enables police a quick response time when they need to arrive on the scene.
Deep Sentinel allows the Police to have verification there is potentially a crime in progress.
Watch a live interaction with a suspect in your neighborhood:
Privacy Is Paramount
Deep Sentinel, as a security system, takes great lengths in making sure their customers have privacy. The Deep Sentinel home security system does rely on cameras around the home's exterior, but only on the exterior.
No cameras go inside that might infringe on personal privacy. Additionally, the Deep Sentinel Live Sentinel operators are only capable of looking at outside activity if there is anything detected.
This means they can't live stream and watch your children playing in the yard. Also, Deep Sentinel keeps close tabs on which particular streams get viewed, by whom, and under what circumstances.
If you're really concerned about privacy, then you should look into the Privacy Mode on the Deep Sentinel app. This sets things to an even higher level of security in terms of your files and data.
The files that are stored are done so using high-level SSL encryption, and audio-visual content is never stored longer than it's needed, except for footage actually viewed or used by a Deep Sentinel live agent.
Personal data and information are never used for marketing purposes, and you would have the chance to opt-out before they could. They also don't share personal information with third-party entities.
More than anyone else, it's the police that know how that will stop criminals right in their tracks. This is why this Deep Sentinel worked with more than four dozen police departments when creating the Deep Sentinel home security solution.
They not only did that but also collaborated with law enforcement to make sure the Sentinel system and service developed in ways that would limit threats and hazards to anyone showing up for calls.
It's this level of collaboration that helps customers trust it's effectiveness because they know that police influenced its design and development.
Deep Sentinel App Companionship
Like any good home security system, Deep Sentinel comes with a modern Deep Sentinel app that lets users access, monitor, and even control their devices from wherever they are in the world.
You can arm or disarm the Deep Sentinel security system from remote locations and even look in the activity log to see when Deep Sentinel Live Guards looked at your cameras.
Local File Storage
The system's hub, usually in gunmetal grey, is what stores audio and visual footage. Local storage means that any content stored stays in your home into the online cloud.
You can access and review your files when you find it convenient without paying extra monthly fees for Internet storage and communications.
Level Of Difficulty
If you want something easy to use, this is it. The physical mounting of the cameras only takes a few moments. You don't have to do any system configuration, because hub and camera activation is quite mundane.
Oddly, the box doesn't come with setup instructions, but you can find them in the Deep Sentinel app. However, between customer support and simplicity, it's usually a piece of cake.
The Customer Service
Speaking of customer support/service, Deep Sentinel rivals anyone in the home security industry.
LiveSentinel agents are online around the clock, seven days a week, covering your property with proactive and responsive service.
When police are necessary, they show up quickly, because Deep Sentinel calls are listed as high priorities instead of suspicious activity.
That's because so many police departments were involved in the development of the system and know that LiveSentinel agents are trained to distinguish verified crimes that are in progress over just merely suspicious activity.
Deep Sentinel uses technology to sense activity but then has trained and trusted human beings follow up. Rather than using algorithms or machines to investigate the livestream, human agents do so, labeling that activity per its nature.
Once they do, they can dismiss it, keep observing it, trust but verify what's going on, or label it as criminal intent. here's what each designation actually entails:
Dismissals: These are just 'nothing to see here'. It might just be the mailman doing his daily delivery.
Keep Observing: Your property has a visitor. He or she doesn't look like a threat, but a LiveSentinel agent keeps watching just to make sure.
Trust-But-Verify: These are for when someone doesn't look like a real threat, but verification is necessary. Agents have a HELLO protocol where they greet a person and determine the threat level. Verification might happen by contacting you for confirmation of a person's intent or identity.
Criminal Intention: Deep Sentinel actually has something of a reputation for menace, and this is something you want. When criminal intention is detected, there are agent interventions, flashing strobe lights, and sounding alarms. The local Police is contacted in less than half a minute. Deep Sentinel agents offer crucial information to the police so they are more likely to capture criminals.
As with other smart home security systems, you pay a one-time cost upfront as well as a monthly subscription fee for monthly surveillance.
The one-time cost for equipment and supplies is $499 at the time of writing. This is not a budget system, even if it's come down from the original $699. Still, it's no ordinary system either.
The monitoring subscription per month is more expensive than several plans from ADT and certainly higher than budget systems charging a third of that.
What you have to remember is that the Sentinel system is designed to prevent and even intervene with crimes in progress, whereas others don't alert police until after something already happened. Sensor-based systems result in lower priority calls for police.
As stated earlier, you can pay monthly or get a discount for a full year in advance. You should note that the monthly pricing will go up or down based on how many security cameras you use at one time.
Also, remember that you can only get a refund on the cameras in the first 30 days. After that, subscription service per month, can't be canceled until after a whole year of service.
Even if you do it then, you're still stuck with the cameras, which won't work without the subscription service behind them.
Who Should Consider Deep Sentinel?
Anyone who wants an effective AI capable of preventing crimes even before they occur.
Anyone who likes reliable monitoring by human professionals, as the Deep Sentinel Live Sentinel guards are known for handling alerts promptly and adeptly. They also call the police via verified reports.
Anyone that prefers a minimalist system, because this particular security system has security cameras with a hub, and yet no security sensors at all.
Who Isn't Deep Sentinel Good For?
If you don't like paying monthly fees for any professional monitoring, this isn't a good way to go.
If you like extra components, including key fobs, panic buttons, and security sensors, then Deep Sentinel won't work well for you at the time of writing.
If cellular backup gives you peace of mind, then know that Deep Sentinel doesn't work if the Wi-Fi is out.
The combination of highly-programmed artificial intelligence supported by thoroughly trained live human agents makes this system uniquely capable of intervening in potentially criminal scenarios, possibly preventing criminal actions or incidents instead of just reporting them.
Also, law enforcement involvement in the development of the program helps the live agents out a lot in how they handle intruders and perpetrators. It also means they can log higher priority calls with local cops, who respond faster because they know actual criminal activity is going on instead of motion sensors going off because a neighbor's unruly kids rode their bikes through your yard.
The camera resolution is good enough to help identify actual individuals in archival footage, and audio-visual file storage helps you see what happened after the fact with clarity, possibly even serving as effective evidence in court trials or settlement negotiations.
The system is very simple to set up and use, and Deep Sentinel honors your privacy more than most of the industry, both as a business and a security system.
Potential downsides include the lack of sensors for smashed windows, smoke, and carbon monoxide, as well as no motion detectors.
On-site file storage without cloud backup also means that savvy criminals might find and destroy or steal your hub, although the grey color and some creativity can let you hide it well without the wires.
Pricing isn't for budget shoppers, but also a tremendous opportunity for value shoppers looking for high-end performance without paying premium prices.
The system is well worth a look and some consideration. If it suits your needs, it's a great option to have on the table, but if any of the mentioned cons rubs you the wrong way, it's worth your time to continue looking into more conventional services.
Click this link if you want to give it a try!
With the review for Deep Sentinel completed, let's take a look at some frequently asked questions you might have, covering everything from details on the live feed to the Deep Sentinel app.
Deep Sentinel FAQs
Do I need to buy outdoor cameras from another company?
No. Deep Sentinel will provide you with its own brand, model, and make of outdoor cameras. You don’t need to buy a new camera. This makes it more convenient for you.
Do I need to install the security cameras myself?
No. Deep Sentinel will do the work for you. Just get the service, set the installation date, and the company will send its installation specialists to your place. What’s more, installation only takes 30 minutes.
Do the security cameras record and save everything?
The cameras do record and save. However, it’s important to note that it will only record and save videos when the AI instructs the system to do so. The AI can detect when something happens on the scene where it’s directed to monitor. This helps save precious storage space and makes it easier for you to navigate footage by not recording when idle.
By the way, you should know that the length of security camera recordings depends on the storage capacity of the device or cloud service and the video resolution of the recorded footage. The AI hub has 64GB of storage.
If the video recordings are set to high definition with sounds, 64GB is enough to cover a 24-hour recording. And, since the AI only records eventful footage, storage is optimally used and thus maximized.
Also, note that there are around 10-15 events per day in an average home. These events may only take a few minutes or could take up to an hour if something weird is going on within the premises.
Videos that are considered important will be stored for at least a year.
Do the security cameras work without a subscription?
The Deep Sentinel service system is the reason it’s effective. That system only works if you have the AI hub, cloud service, and live monitoring, as well as the Deep Sentinel app. The security cameras alone can’t provide AI analysis. However, live sentinel guards can talk and deter package thieves and intruders, as well as call the police.
If you want Deep Sentinel app, camera and hub functions, you’ll need to avail of its subscription service for at least a year.
Does the company see my camera feeds?
Yes. That’s the core of the service. It’s like you’re outsourcing security without the hassle of actually hiring security personnel and paying a whole salary, which includes benefits and other employment perks.
Of course, the video live feed in your security cameras will only be seen by the ones who are on duty in monitoring your home. Also, the videos the camera records are not saved on the cloud. However, some of the footage gets temporarily saved in Deep Sentinel to allow security to review the recorded events within the day.
Does the service include a doorbell camera?
No. The company doesn't include a doorbell camera. However, Deep Sentinel’s camera can be installed at the front door and it’s much better than a regular doorbell camera. After all, once a person is detected on the camera’s view, the system will immediately record footage.
Is the video live feed hackable?
The data stream from the wireless cameras and the hub are encrypted (SSL, SSH, and SHA256). This means that your security camera live feed is safe from hacking.
From a security standpoint though, the only hacking vulnerability in the Deep Sentinel system is the end user's smartphone. If someone manages to acquire your phone and gains access to your Deep Sentinel app, then that’s the only time your security camera live feed can be viewed by an unauthorized person.
Can a third-party firm monitor and view Deep Sentinel’s system?
No. They can’t.
Can you use Ring’s Home Security System with Deep Sentinel?
Yes, you can. But, do keep in mind that it’s going to be redundant, which isn’t actually a bad thing when it comes to security against intruders.
In fact, Ring’s water and fire sensors complement Deep Sentinel. Deep Sentinel deals with those who might have malicious intent, while Ring will help you protect your home against accidents.
Will the alarm function without the subscription?
The subscription is for the monitoring security guards, which are the actual and most reliable alarm. Also remember that the cameras and hub will be disabled, too.
This basically means that the system will not be running at its full potential if you cancel your subscription. Nonetheless, Deep Sentinel gives a 30-day money-back guarantee for you to try out the Deep Sentinel system and know if it will work to your tastes.
On the other hand, if your contract with Deep Sentinel expires instead of you canceling, the cameras and the hub will indeed remain functional.
How can you turn the alarm off without the code to prevent false alarms?
It’s best that you turn off the alarm if you expect guests or strangers at your home. If the alarm goes off and the system determines it’s a break-in, the police will be notified immediately to save time.
The alarm will not ask you for a code or call you to notify you. This makes Deep Sentinel and the police’s response time instantaneous.
What happens to the system if you’re no longer subscribed?
You will lose the live monitoring. The cameras and hub will still function.
How long is a contract with Deep Sentinel?
The initial contract is one year long (or a 12-month subscription).
Which is better: SimpliSafe or Deep Sentinel?
The funny thing about this comparison is that getting SimpliSafe isn’t simple. They say that they are cheaper, but they make it appear like that because each service and functionality are separated.
It’s true that it offers you with a wider range of customization. But, if you opt in for the same services as those from Deep Sentinel, you’ll find out that you’ll be paying the same rate.
With Deep Sentinel, everything is laid bare. You get what you want and what’s advertised. The price is also offered to you upfront.
Are there discounts from Deep Sentinel?
There is and it’s applied automatically. You’ll be paying a percentage of the system’s price upfront and the remaining cost of the equipment will be taken from the monthly fees.
Deep Sentinel only earns from live monitoring guards if a customer maintains a subscription after the initial 1-year contract. That means that the company provides the security guard service free during the initial contract.
Aside from that, Deep Sentinel gives out discounts from time to time. Be sure to watch out for those.
Are there senior discounts?
As of this writing, there’s no senior discount. To be sure, however, check their website from time to time to know if it’s finally made available (or when it will made available).
How much does Deep Sentinel cost every month?
The cost varies depending on the package. It can range from $29 to $79.
How about the cost for a year?
The yearly cost can range from $348 to $948, depending on your chosen package. You might pay less if you find and get promos and discounts.
What’s the superior pick: Verisure or Deep Sentinel?
There are two things that Verisure do better than Deep Sentinel: seniority in the industry and international coverage.
Deep Sentinel can provide the same level of service despite those. Also, Deep Sentinel is a much cheaper choice and you can proceed to order a package online without dealing with aggressive sales reps.
Is Deep Sentinel a worthwhile investment?
If you believe that your home security’s worth the money, then yes. Regardless of that though, with the money you’ll use for the service, you’ll get state-of-the-art equipment that you can’t get anywhere else. The quality and professionalism of the guards are second to none.
Which is better: Ring or Deep Sentinel?
If you have the time to monitor your home by yourself, Ring is the company of choice. Also, if you practically want to monitor or be notified if there’s fire or flooding in your home, Ring works well with that since Deep Sentinel doesn’t have features to deal with those types of events.
If you want a professional do it for you, then Deep Sentinel, without a doubt, is the best choice. Professional monitoring is ideal for people who want to live their day-to-day lives without worrying and staring at their CCTV feeds from their home—not to mention Deep Sentinel has the fastest response time among alarm security systems. Their guards make the difference and
Can you rely on Deep Sentinel cameras?
Yes, you definitely can. They have wide view angle, crisp video footages, night vision, and long battery life. They’re also weatherproof and have a wireless range of approximately a hundred feet.
In tandem with Deep Sentinel’s AI hub, the cameras become ultra-sensitive sensors. It also optimizes the usage of the storage capacity of video recordings by only processing images and videos that actually matter.
Another impressive thing about the artificial intelligence hub and the camera is that they learn and improve as time goes on. Moreover, as you surely know, security camera sensor capabilities are mostly limited by hardware. But, through AI, specifically in the form of deep learning technology, these limitations can be circumvented.
Is Internet access needed for Deep Sentinel?
The only function that will work will be the recordings. You need the Internet to access the events on your phone or to let the guards monitor your cameras.
How about Wi-Fi: is it needed?
You need Wi-Fi, especially if you chose the wireless setup package. Also, it will be more convenient for your phone to access the recordings.
Does Deep Sentinel’s doorbell camera require a subscription?
Deep Sentinel doesn’t offer a doorbell camera. Instead, you can set up a Deep Sentinel camera on your front door. Do note, however, that the camera won’t work fully without a running subscription or if you canceled your initial contract.
Can the AI hub and cameras use other sensors?
Deep Sentinel relies on its own sensors, which are designed to work optimally with their AI hub and live guards. The guards rely heavily on the information form the hub.
Are Deep Sentinel’s equipment compatible with third-party devices and competitors’ equipment?
Yes. You can use them in conjunction, but you can’t actually merge Deep Sentinel’s solutions with another company’s setup or system. And of course, it is our hub that is connected with the guards,
Does this company run a credit check?
Do you need to monitor the live feed regularly? Is constant monitoring required?
You can leave the monitoring to the professionals at Deep Sentinel.
Are the cameras wireless?
Yes, though it depends on your chosen package. If you need a wireless solution, you can opt for the wireless camera setup.
What is the maximum number of cameras that Deep Sentinel can use?
As of now, the maximum number of cameras being offered on any package is six. Even with Build Your Own, six is the maximum limit. Furthermore, there is no option to avail of individual cameras. Guards don't have similar limitations.
Do you want to experience a safe front yard? If yes, you'll find all you need right here.