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Effective Date: August 2, 2025
1. Introduction
1. Introduction
Welcome to StudyProve! This Privacy Policy explains how Studyprove ("we," "us," or "our") collects, uses, shares, and protects information in relation to our mobile application, StudyProve (the "Application"). This policy applies to all users ("users," "you," or "your") of the Application.
By downloading, accessing, or using our Application, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Information We Collect
2. Information We Collect
We collect different types of information to provide and improve our services to you.
a. Information You Provide Directly:
Account Information: When you create a StudyProve account, we collect information such as your name, email address, and password.
Profile Information: You may choose to provide additional information for your profile, such as a profile picture or educational goals.
User Content: We collect the data you generate while using the app, including your answers to tests and quizzes, your performance analytics, and notes you may take within the Application.
Communications: If you contact us directly for support or feedback, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you may choose to provide.
b. Information We Collect Automatically:
Usage Data: We automatically collect information about your interaction with our Application. This includes the features you use, the content you view, the tests you take, your progress over time, and the dates and times of your activity.
Device Information: We collect information about the device you use to access the Application, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Analytics Data: We use third-party analytics tools to help us measure traffic and usage trends for the Application. These tools collect information sent by your device, including crash reports and performance data, which helps us improve our service. This data is typically aggregated and cannot reasonably be used to identify any particular individual user.
3. How We Use Your Information
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Personalize Our Services: To operate and maintain the Application, create and manage your account, and provide you with a personalized learning experience based on your performance and progress.
To Analyze and Improve Our Application: To monitor and analyze usage trends, diagnose and fix technical problems, and develop new products, services, and features.
To Communicate with You: To send you service-related communications (e.g., account verification, technical notices, updates to our policies) and respond to your comments and questions.
For Safety and Security: To verify accounts and activity, detect and prevent fraud, and maintain the integrity of our services.
For Marketing (with your consent): To inform you about products, services, and promotions that may be of interest to you, where we have your consent to do so.
4. How We Share Your Information
4. How We Share Your Information
We do not rent or sell your personal information to third parties. We may share your information in the following situations:
With Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), analytics, and customer support. These providers are given access to your information only as is reasonably necessary to provide the service under confidentiality terms.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of our users or the public.
In Case of a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Application of any change in ownership.
5. Data Retention
5. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your account and associated data at any time by contacting us.
6. Your Privacy Rights and Choices
6. Your Privacy Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request to correct or update any inaccurate or incomplete personal information.
Right to Erasure (Deletion): You can request that we delete your personal information from our systems.
Right to Restrict Processing: You can request that we limit the way we use your personal information.
Right to Object: You can object to our processing of your personal information.
To exercise any of these rights, please contact us at the email address provided below.
7. Security of Your Information
7. Security of Your Information
We use commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Application. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
8. Children's Privacy
8. Children's Privacy
Our services are not directed to children under the age of 13 (or the relevant age in your jurisdiction), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child, please contact us.
9. Changes to This Privacy Policy
9. Changes to This Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date."
10. Contact Us
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
StudyProve
Email: info@studyprove.com
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