Dealo — Privacy Policy
Owner: Abofra Wisdom
App: Dealo
Email: abofrawisdom63@gmail.com
Effective Date: June 2026
1. Introduction
Dealo is a community marketplace app built for Ghana. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Dealo mobile application.
2. Information We Collect
- Phone number — used for account authentication via Firebase
- Name — collected during registration
- Profile information and content you post (product listings, services, jobs, gists)
- Images you upload to the platform
- Location data — collected with your permission to show nearby listings
- Device FCM token — used to send push notifications
- Usage data and analytics to improve the platform
3. How We Use Your Information
- To authenticate your identity via Firebase phone authentication
- To display your listings, shop, and profile to other users
- To show nearby products, services, and shops based on your location
- To send push notifications about messages, bookings, and updates
- To improve platform performance and user experience
- To resolve disputes and enforce our Terms and Conditions
4. Data Storage
All data is stored securely using Google Firebase services including Firestore (database) and Cloud Storage (images). Firebase complies with industry-standard security practices.
5. Data Sharing
We do not sell your personal data to third parties. We may share data only when required by applicable law or valid legal processes.
6. Location Data
Location access is used solely to show you nearby products, services, and shops. You can disable location access at any time through your device settings. We do not share your location with third parties.
7. Push Notifications
We use Firebase Cloud Messaging (FCM) to send notifications about messages, bookings, and platform updates. You can disable notifications at any time through your device settings.
8. Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your account and associated data
You can delete your account directly within the app at any time via Settings → Account → Delete Account. This immediately and permanently removes your account and associated data.
If you're unable to access the app, you can also contact us at abofrawisdom63@gmail.com to request deletion. Email requests may take up to 30 days to process.
9. Children's Privacy
Dealo is intended for users aged 18 and above. We do not knowingly collect data from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Dealo after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
Owner: Abofra Wisdom
App: Dealo
Email: abofrawisdom63@gmail.com
12. Account Deletion Request
If you wish to delete your Dealo account and remove your personal data from the platform, you have two options:
Option 1 — In-App Deletion (Instant)
Go to Settings → Account → Delete Account within the Dealo app. After confirming and verifying your identity via a one-time code sent to your phone number, your account and associated data will be deleted immediately.
Option 2 — Email Request
If you cannot access the app, send an email to abofrawisdom63@gmail.com with the subject line "Dealo Account Deletion Request", including the phone number associated with your account so we can verify your identity.
What Data Will Be Deleted: Upon deletion (via either method), we permanently delete your phone number, name, profile information, uploaded images, product/service/job listings, bookings, applications, chats, and gists from our Google Firebase databases.
What Data We Retain: We do not retain any personal data after deletion, except where required to comply with applicable laws in Ghana or valid legal processes.
Processing Time: In-app deletion is processed immediately. Email requests are processed within 30 days.
We will respond to all privacy inquiries within 7 business days.