Privacy Policy
Last Revised: 28 September 2025
Introduction
DD Recovery ("the App"), created by AlloConnect Indonesia, is dedicated to protecting your privacy. This policy explains how we collect, use, share, and secure your information. By using our services, you agree to the terms outlined here.
Information We Collect
Device-Related Details
We gather technical attributes of your device, such as model numbers, operating system (OS) versions, distinct hardware identifiers (e.g., IMEI, MAC addresses), IP addresses, and network-related data.
We may also record diagnostic insights, including battery usage trends, storage activity, device temperature behavior, and system error records.
Network Connection Information
Details about your current network setup (e.g., Wi-Fi, mobile data) and indicators of signal reliability.
App Usage Analytics
Operational records reflecting how you engage with the App, including interaction patterns, interface usage, stability metrics, and performance assessments.
Installed App Inventory Access
To support features like notification management, app removal, background process monitoring, and permission reviews, the App may request restricted read access to metadata of installed applications (e.g., app names, package IDs).
User-Provided Content
Information you voluntarily share, such as service feedback, technical help requests, or feature ideas, submitted through official channels.
How We Use Your Information
Collected data helps us:
Deliver and maintain core services and infrastructure.
Analyze trends to improve App functionality and design.
Enforce security measures to address fraud, system weaknesses, and technical irregularities.
Data Sharing Practices
Trusted Third-Party Partners
Certain data may be shared with reputable external vendors assisting with technical tasks, data analysis, or user support, bound by strict confidentiality agreements.
Legal Requirements
We may disclose data if required by law, court orders, or regulatory mandates.
Security Measures
We employ industry-recognized encryption standards, access controls, and review processes to prevent unauthorized data access, modification, or loss. Note: Complete security during data transmission across all networks cannot be guaranteed.
Your Rights
Access & Update Information
You may request to view or correct your stored personal data.
Request Data Removal
You can ask to delete your data as permitted by applicable privacy laws.
Manage Consent
You may withdraw consent for data processing at any time, though this may limit certain App features.
Protection for Minors
The App is not intended for use by individuals under 13. If we unintentionally collect data from minors, we will promptly remove it.
Policy Updates
We may revise this policy periodically. Material changes will be noted with a version number and communicated to you via registered contact details.
Contact Us
For questions about our data practices, reach out to our privacy team through in-app help tools or official company channels.